I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I first subscribed to OpticTV for one month to watch the FIFA World Cup, and I had a great experience. The setup was easy, the picture quality was excellent, and I didn’t experience any buffering or... See more
Company replied
We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of str... See more
Company replied
First and foremost , I have received no compensation nor freebie for the following feedback. I started as most, 1 month subscription, I am on my 2nd 6 month subscription 4 devices. No major problems... See more
Company replied
Company details
Written by the company
Welcome to OpticTV! With 5+ years experience, we’re here to make your entertainment simple and fun. We bring you a wide range of digital channels, from hit movies to live premium sports, breaking news, and top shows. With OpticTV, you get high-quality streaming on any device smart TV, computer, tablet, or smartphone. Our goal is to make your experience easy and reliable, so you can watch what you love, anytime, anywhere. Join OpticTV and see TV in a whole new way!
Contact info
4153 Clair Street, 76706, Waco, United States
- +212 658840739
- Support@optictv.online
- optictv.online
4.8
Excellent
175 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have some of the best customer…
They have some of the best customer service they they quickly rectified my problem I recommend anyone going with that service
September 5, 2026
Unprompted review
Reply from OpticTV
Thank you, Sete, for your great review! 🙏 We’re very happy to hear that our customer service was able to quickly resolve your issue. Your recommendation means a lot to us!
Thank you again for your trust and support of OpticTV! 📺
exelent service
exelent service , no bugs , very litle freezing , I love this OpticTV
June 27, 2026
Unprompted review
Reply from OpticTV
Thank you, Francois, for your great review! 🙏
We’re happy to hear you’re enjoying OpticTV! Regarding the very little freezing, this can sometimes be caused by different factors in your end. If you experience it again, please don’t hesitate to contact us so our team can check and assist you. 👍
Thank you again for your support! 📺
Great product and great service
August 20, 2026
Unprompted review
Reply from OpticTV
Thank you, Rick, for your great review! 🙏
We’re very happy to hear you’re enjoying both the product and our service. We truly appreciate your trust and support of OpticTV! 📺
I have utilized previous Streaming…
I have utilized previous Streaming services and it is my opinion that Optictv is bar none! Not only is the selection far wider but the interface is very easy to navigate, even for a senior citizen. And the customer service is impeccable-they are accessible, polite , and educational when trying to resolve issues.
August 20, 2026
Unprompted review
Reply from OpticTV
Thank you, Anita, for your wonderful review! 🙏
We’re delighted to hear that you’re enjoying the wide selection, easy-to-navigate interface, and especially our customer support. It means a lot to know that our team has been accessible, patient, and helpful whenever you needed assistance.
Thank you again for your trust and support of OpticTV 📺
Easy to set up and worth it
August 18, 2026
Unprompted review
Reply from OpticTV
Thank you, James, for your great review! 🙏
We’re glad to hear you found the setup easy and feel that the service is worth it. We truly appreciate your trust and support of OpticTV! 📺
Prompt response every time
Prompt response every time. That means alot. Consumer service is amazing and that is so appreciated. Top tier.
August 16, 2026
Unprompted review
Reply from OpticTV
Thank you, Natalie, for your wonderful review! 🙏
We’re very happy to hear that you appreciate our prompt responses and customer service. Providing fast and reliable support is always a priority for us.
Thank you again for your trust and support of OpticTV 📺
Excellent provider
Excellent provider. Excellent service. Excellent customer service.
August 13, 2026
Unprompted review
Reply from OpticTV
Thank you, Jason, for your fantastic review! 🙏
We’re very happy to hear that you’re satisfied with our service and customer support. Your kind words mean a lot to our entire team!
Thank you again for your trust and support of OpticTV 📺
I've only been a subscriber for a short…
I've only been a subscriber for a short time, but OpticTV's support is always fast, patient, and very helpful. The streaming service works great too!
August 11, 2026
Unprompted review
Reply from OpticTV
Thank you, Jody, for your great review! 🙏
We’re very happy to hear that you’re enjoying the service and that our support team has been fast, patient, and helpful. We truly appreciate your trust!
Thank you again for your support of OpticTV 📺
This is not exaggeration best customer…
This is not exaggeration best customer service I have ever had. Hands down!
August 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Miguel, for your amazing review! 🙏
We’re truly happy to hear that you consider our customer service the best you’ve experienced. Your kind words mean a lot to our entire team!
Thank you again for your trust and support of OpticTV 📺
This is an awesome service and the…
This is an awesome service and the tech-support is very good. I am highly impressed.
August 8, 2026
Unprompted review
Reply from OpticTV
Thank you, Mike, for your great review! 🙏
We’re very happy to hear you’re impressed with the service and our technical support. Your kind words mean a lot to our team!
Thank you again for your trust and support of OpticTV 📺
I have been using other IPTV services but this is the best!!!
I have been using other IPTV services for a while now but this is the best IPTV service by far, especially their customer service. They have the fastest and best customer service hands down and I appreciate it. Thank you
August 8, 2026
Unprompted review
Reply from OpticTV
Thank you, Carlton, for your amazing review! 🙏
We’re very happy to hear that you’ve found OpticTV to be the best service you’ve tried, especially when it comes to customer support. We truly appreciate your kind words and trust!
Thank you again for your continued support of OpticTV 📺
Not one complaint
Not one complaint, great streaming service and awesome customer service
August 7, 2026
Unprompted review
Reply from OpticTV
Thank you, Rene, for your great review! 🙏
We’re glad to hear you’re enjoying the streaming service and our customer support. Your feedback and support mean a lot to us!
Thank you again for choosing OpticTV 📺
Love this streaming service
Love this streaming service, fast, no buffering, crystal clear picture. Easy to order and customer service is great.
August 6, 2026
Unprompted review
Reply from OpticTV
Thank you for your wonderful review! 🙏
We’re very happy to hear that you’re enjoying the fast, buffer-free streaming, crystal-clear picture quality, and smooth ordering process. It’s also great to know our customer support has provided you with a great experience.
Thank you again for your trust and support of OpticTV 📺
This is the best IPTV sevice available…
This is the best IPTV sevice available in my opinion. No Buffering, all channels seem to work fine. Lots of on demand stuff too. Their team is incredibly fast to answer messages and will help you with any issues you may have. Highly recommend 👍
August 3, 2026
Unprompted review
Reply from OpticTV
Thank you, Greg, for your amazing review! 🙏
We’re delighted to hear that you’re enjoying the stable streaming, wide selection of live channels and on-demand content, along with the fast support provided by our team. Your recommendation means a great deal to us.
Thank you again for your trust and support of OpticTV 📺
Service works great
Service works great, sometimes it will stop and I have to leave the channel and go back again. Lots of channels and customer support is great
August 1, 2026
Unprompted review
Reply from OpticTV
Thank you, Darren, for your review! 🙏
We’re glad to hear you’re enjoying the service, our wide selection of channels, and our customer support. If you ever notice anything unusual after extended viewing, just reach out to us, our technical team will be happy to take a look and make sure everything is running at its best.
Thank you again for your trust and support of OpticTV 📺
Highly efficient and very friendly…
Highly efficient and very friendly staff.
July 31, 2026
Unprompted review
Reply from OpticTV
Thank you, Rensburg, for your wonderful review! 🙏
We’re very happy to hear that you found our team to be both efficient and friendly. Your kind words mean a lot to us and motivate us to keep delivering the best possible service.
Thank you again for your trust and support of OpticTV 📺
Excellent service!
Excellent service!! Quick response time!! Very courteous!!
July 30, 2026
Unprompted review
Reply from OpticTV
Thank you, Carlos, for your wonderful review! 🙏
We’re very happy to hear that you’ve had such a great experience with our service and customer support. Providing quick, courteous assistance is always our priority.
Thank you again for your trust and support of OpticTV 📺
This is a great service at an…
This is a great service at an affordable price. I’ve used services before that were lacking in customer service, but these guys will get on the phone and talk with you to make sure everything is properly handled. I recommend them to friends and family.
July 29, 2026
Unprompted review
Reply from OpticTV
Thank you, Sherry, for your wonderful review! 🙏
We’re very happy to hear that you’re enjoying our service and appreciate the personal support our team provides. It means a lot to know that our commitment to helping our customers has earned your trust and recommendation to your friends and family.
Thank you again for your trust and support of OpticTV 📺
Always a pleasure to work with when you…
Always a pleasure to work with when you need help. Always very helpful great service with great value.
July 25, 2026
Unprompted review
Reply from OpticTV
Thank you, Marcus, for your wonderful review! 🙏
We’re very happy to hear that our team has been helpful whenever you’ve needed assistance. It’s great to know you’re enjoying the value and service we strive to provide.
Thank you again for your trust and support of OpticTV 📺
no anything that forces you to do or…
no anything that forces you to do or upload no
July 26, 2026
Unprompted review
Reply from OpticTV
Hello! We have no record of you ever being a customer or contacting our support team. Your review does not describe an actual experience with our service, and the claims made are simply inaccurate. Additionally, your Trustpilot profile shows multiple 1-star reviews posted against numerous streaming providers, which raises serious concerns about whether this review reflects a genuine customer experience. We encourage reviews based on real interactions so that Trustpilot remains a fair and trustworthy platform for both businesses and consumers.
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