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Onlineshop für Guthabencodes, Abonnemente und Digitale Inhalte. Wichtige Info: Wenn Sie bewerten, seien Sie bitte Ausführlich, Ehrlich und Transparent. Wenn Sie uns negativ bewerten, dann kontaktieren Sie uns bitte auch direkt. Wir finden es schade, eine öffentliche negative Bewertung zu hinterlassen, ohne das wir den Sachverhalt kennen - sie können anonym bewerten, was wir nicht gut finden. Die aktuell vielen negativen Bewertungen rühren oftmals von Betrugsfällen her - leider nehmen diese Fälle (Kunden bestellen Gutscheine für Prostituierte, Snapchat Fake Accounts, Instagram Fake Accounts, um Waren zu bezahlen z.b. auf Tutti/Facebook) stetig zu. Hier ist unser Kundendienst sehr strikt. Sie dürfen uns gerne kontaktieren, wenn Sie mehr Informationen dazu erfahren möchten.
Selibühlstrasse 5, 3638, Blumenstein, Switzerland
3.3
162 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Offerz
Hi
For sure... i think it's clear for everyone, that such reviews are just scams. You also reviewed at Supergutschein with fake Data, you're unknown to us.
And let's be clear, i'm not Friendly to scammers. Company is mine and whoever tries to scam my company doesn't need to await i'm so friendly to them - not rude, but direct and straight forward.
Thanks
Dominik
Very professional and helpful staff. The website is moving smooth, this is the easiest way to buy a voucher!
The support is simply top-notch. Even when things are falling apart and everything is in chaos, you still get help within minutes—and it’s always friendly and professional.
Reply from Offerz
Many thanks :)
I paid 200 CHF via TWINT for a CryptoNow card. They took the money instantly, then went completely silent for over a week. No delivery. No answers.
After I chased them with multiple emails, they suddenly demanded highly sensitive personal documents, including my residence permit, for a simple gift card purchase. This was never clearly stated upfront. I refused to upload private ID documents online and asked for a refund instead.
Their response? Refused delivery AND refused a refund.
When I warned them I would contact the authorities, they basically said “do it” and still kept my money. I have now filed a police report.
This is hands down one of the worst customer service experiences I’ve ever had. Unprofessional, dismissive, and unsafe. The whole process feels extremely shady.
⚠️ Strong warning: If you value your money and your personal data, stay away from offerz.ch.
Reply from Offerz
Hi
Thank you for your message.
We strongly disagree with your statements, as they do not reflect the actual situation.
Based on our internal checks, there are multiple inconsistencies related to your order and communication (including the use of different names and unusual behaviour). As a result, your transaction was flagged for further review.
Please note that we process a high number of fraud attempts, particularly in connection with Cryptonow gift cards. For this reason, we are required to carry out strict verification procedures in certain cases.
It is not correct that we refuse to fulfill or refund orders in general. However, in situations like this, we require sufficient proof of identity and payment authorization (e.g. valid ID and supporting documents). Unfortunately, you have not provided the necessary documentation to verify your identity and the legitimacy of the transaction.
Until this verification is completed, we are unable to proceed with any fulfillment or refund. The case has therefore been escalated for further review, and we will await clarification before taking any further action.
Thank you for your understanding.
Kind regards
Offerz AG
Reply from Offerz
Hello
Yes, that is correct – your order was blocked. Not because we scam you, but because you scam us / the cardholder.
During our verification process, multiple inconsistencies were identified (including incorrect personal details and mismatched payment information). As a result, the transaction was classified as high-risk and stopped accordingly.
We take payment security and fraud prevention very seriously. Orders that cannot be clearly verified or show signs of misuse are not processed.
We kindly suggest ensuring that all information and payment methods used are legitimate and verifiable before placing an order. We might involce the Law Enforcement accordingly before taking any actiong like Refunds.
Kind regards
Offerz AG
Got scammed 5chf from them never received my paysafe and refunded 7.50 instead of 12.50 its advised not to buy from them.
Reply from Offerz
Hello
Thank you for your review. We would like to clarify the situation:
You purchased a paysafecard, which requires identity verification (including SMS confirmation, valid ID, and full and accurate personal details such as name and address). These requirements are mandatory.
During our review, we identified inconsistencies in the information provided. In particular, the surname entered did not match the name shown on your official ID, and the address details appeared incomplete or incorrect.
We contacted you via WhatsApp and requested full verification, including valid identification and proof of address. While some documents were provided, the information remained inconsistent, and the required corrections were not made.
Please note that providing accurate and complete personal data is a fundamental requirement. If discrepancies are not resolved, we are unable to proceed with the order.
We offered you the opportunity to clarify and correct the information. As this did not happen, the order was cancelled and the account was closed in accordance with our policies.
We understand that this may be frustrating, but these measures are necessary to ensure compliance and prevent misuse. Customers who provide correct and verifiable information generally do not experience any issues.
Kind regards
Offerz AG
+ user friendly
+ no problem with payments
+ vouchers available right away
+ easy to find desired brands
- no app
In order to offer a birthday gift I go on this site and proceed to the purchase of a voucher to have cryptocurrency.
I made the purchase using my bank card and was taken to a page where I was asked to send a copy of my identity card and a partial copy of my card.
The transmission of the identity card being required for the purchase of cryptocurrency, I transmit it. However, I didn't give my card and contacted my bank, which advised me against doing so.
I wrote an email to find out why I should give my card and a lunar exchange took place in which reference was made to the general terms and conditions, which did not specify that a bank card should be sent.
Finally I receive an email informing me that the link has been sent and concluding by saying that it's a scam.
SITE TO BE AVOIDED ABSOLUTELY!!!
Below is the last email showing the non-professional aspect and the fact that it's a scam:
Dominik (Offerz AG)
6 Dec. 2024, 10:26 CET
Hello Mr S......
We do not offer cancellations.
Since you seem to be very keen to be cheated and you are defending yourself against us, whereby we want to protect you, we have executed your order.
We are perfectly entitled to ask for your ID and details, everything is in our terms and conditions - you have read and accepted them. The bank card is also legitimate. Whoever is telling you this rubbish about this not being possible under any circumstances is highly questionable. Even in shops, the retailer can ask for the card at any time if there is suspicion and check the signature with ID or then refuse the card. It's no different online. How you come to the conclusion that this is a problem if you cover the card number and the data that is important is also questionable.
The gift has just been delivered. We will inform you how to proceed. However, a refund is not possible. We can already tell you that this is certainly fraud. "
Translated with DeepL.com (free version)
Translated with DeepL.com (free version)
Reply from Offerz
Hello Mr. Julien S. This is for order 2868656.
We absolutely understand your Point. But as we already wrote you and you've placed our chat here, it's obvious, that you've got scammed...
Unfortunately, we have mutiple dozens of customers especially with Apple, Google, Steam and Cryptovouchers to buy for their "loved" ones from the Internet which is all kind of scam. We try to avoid this, because you lose money of the well known "Love Scam" (or any other scam). Of course you think we try to betray you if we do not deliver the order, but it's the only way to go. We tried to talk with you multiple times, but there was no chance from your side to hear to our words, which is sad actually.
Thanks
Offerz
CEO
It's simply a bad product, so you can easily lose a voucher just because the website is bad. Here the situation, I received a voucher from ALAO, to use with them. It had a restriction (which I didn't see but it was on the email at the end), that only certain products from offerz.ch could be used to buy with that voucher. I went to the OFFERZ.CH website, and I tried to find a product that I could use for the amount of money I had on the voucher. I couldn't really tell the difference of each product, or how to used, but I chose a offerz.ch voucher, which I thought it was a voucher to be used on any of the shops. It turns out, it wasn't. It was a voucher to buy vouchers on offerz.ch. I didn't know that at the time, and I thought I could just use on any of the shops they say they have partnership. To complicate things the voucher I bought, was the type of product I could not use with the voucher I got from ALAO. Now here is where things start to get bad. I bought the voucher with the ALAO voucher, and the offerz.ch not only accepted the voucher, as it issued and sent me the voucher I bought. At no moment of the process was I informed that I could not use the ALAO voucher to buy that product. So the transaction was concluded with success and I received the voucher. Everything was ok I thought. Offerz.ch accepted the ALAO voucher and validated the transaction.
Months later I tried to used in the shop and contacted them, which they say, that the voucher I bought could only be used on offerz.ch and just to buy another voucher. If I wanted to use it in a shop, I would need to buy a voucher for the shop I wanted. It was not what I expected, but ok. Later I went to offerz.ch, chose a QUALIPET voucher of the same value, and tried to use the offerz.ch to discount.It didn't work! Again I contacted offerz.ch to ask why it was not working. After all, now I was on the right place. And it was then, and only then, that I was told the Voucher that I had was blocked and could not be used?!?! Why? Because it was bought with the ALAO voucher and that should not have happen. Ok, but why did you accepted then? And why did you issued the voucher then? Worse, why did you blocked or cancelled, and did not inform me? Or at least cancel the transaction? And can we correct the situation now? No. It's not our fault. Also the voucher from ALAO is not valid anymore, so we can't do anything!! It's not our fault.
To sum up, this is not right. They accepted the voucher and they made the transaction. Later they block the product I bought without telling anyone, which says a lot about how offerz.ch operate.
You are happy with something, that you bought and you think is valid, when in fact it isn't.
Imagine if I had give that to other person? If you want to offer someone a voucher, just go directly to the shop. DON'T USE THEM! There is no value and you probably end up losing money. At least with the shop you know who is responsible!
RESPONSE TO OFFERZ.CH: You are still clueless about what is wrong with you. You claim to be a digital company, that offers digital products and don't know how to implement such simple requirements like:"Don't redeem vouchers to buy products not included in the voucher" on your website? It's your voucher, it your software, they're your requirements and you base your justifications on the fact users should follow written instructions on an email? The end result is, the website accept payment with the voucher and gives a worthless product in return, without letting the consumer know he bought something without any value. What do you call a company that does this kind of business on the Internet? What bothers me, is the fact you still think it's not your fault 🥺
Reply from Offerz
Hi
We need to say here clearly, it is absolutely your Fault and NOT ours.
You got a 30.- valued coupon code from alao by e-mail. Clearly written how long valid, how to redeem and what is not possible. You are not elgible to buy a offerz voucher with it, secondly it also doesn't make any sense (you have a voucher for our store from alao, to buy another voucher for our store to buy another voucher?).
It is correct, that we've blocked the voucher automatically after. We handle these cases fair, if you contact us within the long period of the validity of the original alao code, we release it. You've contacted us once mid year with no voucher and no reference (nothing). We where not able to help you there, you just asked how to redeem an offerz voucher and we told you (please also read the instructions on it, what you've purchased). Then you conacted us end of november, when the alao code originally was already expired.
Our Product isn't either bad r something, but YOU need to read what you get or purchase. We noticed now, that you've unfortunately never read these things and you just give the fault to us. Alao didn't even paid then for your code, because it was blocked. We are NOT able to give you 30.- for free. We've asked you to check the issue with alao to may re-issue a code.
There are simple conditions with this Benefit from alao - just do not purchase one of the products (technically it is unfortunately possivle). But you did. Then you also contacted us way to late. The Idea is also, that these vouchers are used immediately, not longer than 3 months as example.
We're sorry that you're not happy with us. But it always needs two as everyone knows. You didn't even accepted, that you should have read the Conditions.
To be said also again, you can not make us responsible if you DON'T read anything. We mean, you even didn't read the Product Description of the offerz voucher? It's clearly written, that it is a voucher for offerz.ch and it can't be used anywhere else with any Partner. We're sorry, but we do not tell this any customer which is buying it. The Information is there for the customers to read and understand it - otherwise ask before you're buying.
But if alao didn't even paid for your voucher, we do not re-issue it for you - so check it with them.
Thanks
offerz
Careful! This merchant does NOT supply the goods you have purchased. When I reached out to them about it, they threatened me and claimed they will charge me additional money just for “customer service”. Lost 400$ and didn’t get anything from them.
Edited in response to seller’s reply: everything, and I mean, absolutely everything, they wrote is completely made up! They clearly don’t even know which customer I was and are just making things up to make me look bad!! I am neither a “Swiss Arabic” person nor did I buy Google cards or forward them to someone “in another country”. I obviously paid in CHF but used $ for an international audience as people tend to know the value of $. Please do NOT trust this seller.
Reply from Offerz
Hello
Okay, if you think so. First of all:
Your orders were fraudulent. You ordered 600 CHF Google Giftcards within some Minutes in 3+ orders. So the codes go cancelled and reviewed. You've already forwarded them to someone in another Country. Your E-Mails to us where suspicious. Also we do NOT sell cards in USD as you mentioned. We have weekly Fraud of these Kind, so we are careful about these orders. Ans usually, we're right.
Also you've confirmed to us, that YOU got scammed. But YOU sent thw Codea already, luckly they where blocked from us that YOU don't get damaged. The only thing we require now from you is, to go to the Police and report your scam. Then - as we said - we pay back the Amount with a Fee. We do not safe you for Free, we have work with this.
Also your Bad Review makes the whole case more suspicious. Are you trying to force us to pay back anything? Please involve the Police. We had unfortunately enough Fraudulent Cases, we can only count on neutral Authorities like the Police which confirms us you're the real payer and person who ordered, to pay back Amounts.
You lost NOTHING. You got scammed by someone (as you wrote us). This is a OFFENSE and needs to be reported to the Police, as we wrote you multiple times. Then you will get back the Money.
At least, your comment comes fron USA, you ordered as a Swiss Arabic People and sent the Switzerland usable only Codes to another Country - this is exactly the case we want to avoid because of potential Scam.
Edit:
Your bad review doesn't care us. We now it is a Fraud :) we only had 2 x 400 CHF orders to review in the last 14 days. Since you not use your Real Name here, how should we exactly now which customer you are?! But it's easy to guess with these 400 CHF order you mention. And both of them are obviously Fraud against us or someone else, so don't think we help you here to get our Fraud done! If we're not correct, go to the Police. The Person we spoke with ALSO SAID it was a SCAM to him.
Sincerly
Offerz AG
Prices are a scam.
Lets say you want to buy a 100 EUR Steam Giftcard. This will cost 114.00 CHF, which today translates to 115.78 EUR (03/11/22). You are paying a 15.78 EUR fee for using their service.
Combine that with the fact that you need to give them your personal identifiable information and you got yourself a waste of time and money.
If you need quick Steam bal use PaySafeCards which you can buy without ID and also pay with twint.
Offerz also offers PSC but just keep in mind that you wont get the code without sending your ID and waiting for a manual review (Just realized they want my ID for a 2nd time, so yeah, odds are you are gonna wait for a long time)
Don't forget the 20% cancel fee once you realize you wont actually get the code instantly, making the whole site useless. (This practice is scummy at best, promising instant delivery and then charging you 20% when you realize they lied.)
So yeah, avoid this overpriced, privacy invading business with at best scummy practices. There are better ways of getting gift cards.
Reply from Offerz
Hello
Thanks for your review. We cannot really understand it.
So first, the Steam Giftcards are a speciallity. They don't exist yet digital in CHF, so we need to offer them in EUR. Talk to Steam please, if you want to have this Changed, it's their decision.
The Currency Convertion - in Fact - is a Problem based on the Problem above. Since, the Steam Giftcards are very often Bought by Fraudsters or Person who got sacmmed, we have a huge Effort with these Purchases - we have effort, when someone get's scammed or a stolen credit card is used in our Store (we have costs and effort). Who should pay this? We? No, this is also why the Price is not yet matched to the CHF/EUR Currency, on the other Hand, some of the Partners like Blizzard tell us, which prizes we need to make for their Giftcards, as a legitimate Business, we cannot offer their Products for any Price and we need to respect their Policies (but also Blizzard only has EUR Giftcards where the Exchange Rate is a mess, but also there, please contact Blizzard to Change it, we're unable).
That we need an ID for Paysafecard is also not our decision. To sell paysafecard online, we're required from the paysafecard Wertkarten GmbH to request Birthdate, ID Card, SMS Verification and a correct CH-Address - otherwhise we're not authorized to sell a Code to a Person unless this Data and Verification is provided.
And as you can see above, we have DAILY Fraud Cases with stollen Credit Cards, PostFinance Cards, People who got scammed in various ways - we're not willed to cover these Costs in Time and Money (Chargebacks, Pay-Back Fees etc.) that we charge a 20% Fee when there is any such Fraud. These Frauds are bad for us, the Card Issuer, the involved Parties and the whole Business - look at germany, they're discussing to Limite Giftcard Purchases to 150€, all over you need to verify (EVERYWHERE).
No customer need to pay this fee, if it's a legitim Purchase. But there are some Products, which are highly used by scammers & Fraudsters.
It's sad to hear, that you think we're the scammers. At least, we do not think that you had any bad Experience with us, because we don't find anything related to your Username.
Thanks
offerz GmbH
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