Odisseias Reviews 

201
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This aquashow park i highly recommended for family's , we like everything our kids love it so much definitely we going back there 1 day

Rated 4 out of 5 stars

The location is amazing, and the other guests were very nice. The food of the associated restaurant was awful, we were given frozen rice and bad fruit, it was always extremely dirty and clearly lackin... See more

Rated 5 out of 5 stars

The lockers, all places were very clean and in continuous cleaning process through out the day. We can take our food with us. Big and lovely park, full of activities to enjoy.

Rated 1 out of 5 stars

SCAM You buy a voucher for 100 eur saying you can book 800 hotels, which is one big LIE. When you actually search to book, you have 4 hotels without paying anything, in the whole Portugal, or you can... See more

Company replied

Company details

  1. Gift Shop
  2. Event Ticket Seller

Written by the company

Com a Odisseias, viver o melhor lado da vida é bem mais fácil! Presentes e experiências inesquecíveis, saber viver feliz e com propósito, tem outro sabor. Aqui encontra ideias que prometem surpreender qualquer pessoa e presentes que irão inspirar. Experiências que marcam a sua vida e a de todos aqueles que vier a surpreender com Odisseias.


Contact info

4.1

Great

TrustScore 4 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(201)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Location and resort 10/10. Food 0/10

The location is amazing, and the other guests were very nice. The food of the associated restaurant was awful, we were given frozen rice and bad fruit, it was always extremely dirty and clearly lacking conditions to serve food

August 17, 2026
Unprompted review
Rated 4 out of 5 stars

One for the bucket list

It was a worthwhile experience, even though it was quite short. As for Lisbonhelicopters, they need to improve their customer service. It's an unusual experience with a significant price tag, and it's important to make the customer feel comfortable and enthusiastic. Which didn't happen.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Park

The lockers, all places were very clean and in continuous cleaning process through out the day. We can take our food with us.
Big and lovely park, full of activities to enjoy.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

That’s a total scam.

That’s a total scam.
A pack of 150€ give you 3 nights for a bunk bed in a hostel, 2 nights in a shitty guest house and 1 night in the hotels which has starts only because they was worthy of them 20 years ago.
And even with this poor quality of choices they ask you to upgrade or sell you for x2 prices. Every hotel we checked directly was cheaper to book directly, still having breakfast and spa access included. If you got one - I’m sorry you just wasted money. If you consider - do not buy!!

May 3, 2026
Unprompted review
Odisseias logo

Reply from Odisseias

Dear Kristin,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our packages did not meet your expectations, and we apologize for the frustration regarding the quality of the accommodations and the pricing.

We take complaints about quality and value very seriously. To help us investigate this matter and understand exactly what happened with your booking, we would like to look into your case.

We have just sent you a request for more information through Trustpilot's direct messaging channel. Please check your inbox so we can address your concerns directly and find a solution for you.

Best regards,
Odisseias Support Team

Rated 1 out of 5 stars

Deceptive Sales Practices, Zero Accountability

I wanted to offer my parents a night out, but specifically including dinner. I even paid more, for the same hotel, so the package included dinner.
The voucher included the dinner, correctly.
When redeeming the voucher, my parents had to pay more because of reserving on high season, which was ok and expected, although completely opaque during the voucher buying process.
After locking in the reservation, the voucher didn't have the dinner included. That went unnoticed. When arriving at the hotel, my parents, surprised had to pay for the dinner. Then checked the voucher and indeed, didn't include dinner.
Some days after this, I sent the Odisseias (portuguese) team an email, claiming the refund of the dinner's value. Their response arrived 8 days later, and was COMPLETLY written by AI. They claimed they informed the dinner removal on the confirmation, which is technically correct, but done in a real money thirsty scum way.

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy this

Please save ur money . Impossible to book and impossible to refund

December 2, 2025
Unprompted review
Odisseias logo

Reply from Odisseias

Estimado(a) Cliente,

Agradecemos o seu recente contacto com a nossa equipa de apoio ao cliente.

A sua opinião é fundamental para continuarmos a melhorar os nossos serviços. Gostaríamos de o/a convidar a partilhar a sua experiência com o nosso apoio ao cliente na Trustpilot. O seu feedback ajuda-nos a nós e a outros clientes.

Para nos ajudar a analisar a sua situação em detalhe, e caso ainda não o tenha feito, por favor indique-nos o número do seu pedido de suporte.

Agradecemos desde já o seu tempo e a sua contribuição.

Com os melhores cumprimentos,

Obrigado

Rated 1 out of 5 stars

This is a scam

This is a scam
I have two vouchers. One of them, was for an experience that I wanted in the Douro river. I booked it and received an e-mail that it was relocated to a location that was 100 km away.
The other voucher I have, is for two tickets for a football match. The tickets will only be avaialable if the football teams wants, so, you will only go to a match if it is not very popular. The voucher mentions that with teams like Porto, Benfica and Sporting, they will not be avaialable but, you will find it almost impossible to book for any other game.
This is a very well made scam to get peoples money.
Will not buy any other stupid thing like this.

Update after reply from Odisseias:
I've chated with your costumer care line about this. It was on the 2nd September, around 12:00. I did not opened any ticket because, after the answer I received, there was nothing else to do. I suppose that your costumer care by chat is not different from the one that replies to tickets, right? Would they have a different solution? If that's like it, doesn't seem very professional at all.
Thank you

September 2, 2025
Unprompted review
Odisseias logo

Reply from Odisseias

Dear Customer,

Thank you for recently contacting our customer support team.

Your feedback is essential to our continued improvement of our services.

Your feedback helps us and other customers.

To help us analyze your situation in detail, and if you haven't already done so, please provide us with your support ticket number.

We thank you in advance for your time and contribution.

Best regards,

Odisseias Team

Rated 1 out of 5 stars

SCAM

SCAM
You buy a voucher for 100 eur saying you can book 800 hotels, which is one big LIE. When you actually search to book, you have 4 hotels without paying anything, in the whole Portugal, or you can pay another 70 and more eur to even book a hotel for one night. When you check the hotel it actually costs 70 eur, so where does 100 eur voucher goes to? These "gifts" are useless and you customer service is too!

May 9, 2025
Unprompted review
Odisseias logo

Reply from Odisseias

Estimado(a) Cliente,

Agradecemos o seu recente contacto com a nossa equipa de apoio ao cliente.

A sua opinião é fundamental para continuarmos a melhorar os nossos serviços. Gostaríamos de o/a convidar a partilhar a sua experiência com o nosso apoio ao cliente na Trustpilot. O seu feedback ajuda-nos a nós e a outros clientes.

Para nos ajudar a analisar a sua situação em detalhe, e caso ainda não o tenha feito, por favor indique-nos o número do seu pedido de suporte.

Agradecemos desde já o seu tempo e a sua contribuição.

Com os melhores cumprimentos,

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look