Onepark Reviews 

The location of the garage was perfect described including a photo, the instructions were easily to follow

Promised electric charging was not there and support was not able to help

The manhattan parking lot in Barcelona was near the center, easy to drive there and the park gard was friendly and helpful. Had no complaints.

Easy to find, well indicated the whole way. Very safe, in an enclosed area in a larger car park. Really happy either way my experience.

Shocking. Booked Nantes Airport (parking L’arronautique) parking through this 3rd party platform as the parking website was not working at the time. Regular price for indoor motorcycle parking 20 euro for four days. Same parking was 48 euro plus 4.90 booking fee for exactly the same parking. Had no option to book elsewhere as booking had to be made in advance. Rip-off

Good offer for a multi-day stay, everything worked smoothly - great experience, can recommend!

The entrance is a bit small but everything else is perfect if you want to stay in the area for 6 hours. The rate is great. Toilet is clean. Staff is friendly.

Very easy to book and after to use the parking access at competitive price

Verry rude people that work there, its a car garage so i entered and i asked if this is the parking? They started laughing and pointed at the P sign and said what do you think? Then they said i need to pay extra because i have a large car? I drive a normal bmw 3 series.
I already payed 86€ for 2 days!! I need to pay 15€ extra. And i didnt get a lager space almost the smallest one! Really bad service. They are thieves.

It was easy access and everything worked great.

Easy to find a parking space close to where we wanted to be, easy to book and pay. The directions were good and it all went very well, great to be parked in the shade in a secure area.

It was the first time I used this service. Everything worked well but I had issues checking out. After contacting the support I got help and was not charged over time. Looking forward to my 2nd stay!

Easy way to book a parking at a reasonable price.

They took my money for a car park in Paris with promises of “the camera will recognise your vehicle registration” and “if that fails use the code in the email confirmation”. NONE OF IT WORKED!

I’ve since emailed them asking for my money back as I had to take a ticket and pay at the car park on top of paying them - NO RESPONSE!!

Use this lot at your own risk and good luck!!!!

I got charged 54€ upon exiting the car park despite pre-booking at the train station. It was very late in the evening and there was a queue so I paid and hoped to dispute the charge later. 0 answer from their customer service. I've raised the issue with my bank

We got the car back with marks in the paintwork. Why would this company not take the utmost care and park their cars farther apart? Result: paint job needed and not covered by their policy as superficial damage. How upsetting and unprofessional at that price. Should OnePark choose their operators (Ector) more carefully?

I made a reservation for two days, from 8 July at 3:00 PM until 10 July at 11:00 AM.

On the evening of 9 July, I took my car out at 8:30 PM. When I returned at 4:00 AM on 10 July, the parking garage was full and there were no available spaces, even though I had a valid prepaid reservation.

As a result, I was forced to park my car in another parking garage and pay additional parking fees. To date, I have not been reimbursed for these extra costs.

It is the responsibility of the parking garage to ensure that parking spaces are available for customers with confirmed reservations. I therefore request reimbursement for the additional parking expenses I incurred due to your failure to provide the reserved parking space

Convenient location. Good secure lot. Easy to book on the app.

Parking trouvé facilement, personnel à l accueil très sympathique, parking propre 👍. Réservation facile à faire sur internet.

It went really badly because the minute I made the booking I realised I had made a mistake as I wanted to book for a week and I had only booked one day. I tried to cancel the booking immediately but it said that I should have cancelled it at 5 am that day which was impossible because it was already much later than 5am when I made the booking. I then couldn’t find any contact number to explain the problem. I wrote 3 messages to ask for help and I have still not heard back. This is the worse service I have ever had. I was a member of OnePark but I will definitely never use them again.