Justdone Reviews 

9,903
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 4,403 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the application extremely intuitive, fast, and very helpful for editing texts and improving their daily workflows. People deeply appreciate how efficiently the tool corrects grammar while preserving their original voice and assisting with everyday tasks like writing, communicating, and studying. However, some people mentioned frustrating issues with the AI detection accuracy, noting that completely original hand-written pieces were frequently incorrectly marked as artificial content. A few users also experienced unexpected charges, credit restrictions, or limitations regarding extra payments and word limits per month.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform friendly, very efficient for... See more

Product

Reviewers mention positive feedback about product, finding it to be an efficient tool that helps improve... See more

Artificial intelligence

Consumers find artificial intelligence to be ambiguous, with some reviewers praising the technology as a... See more

Service

Reviewers highlight ambiguous aspects of service, with many consumers praising the fast, reliable, and... See more

Application

Clients share positive opinions on application as reviewers find it to be a very helpful tool that is easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love how there's a report on the writing that has or supposedly has Ai with an explanation as to why the writing is suspected to have Ai. I also like how it looks visually it's easy to find what I n... See more

Company replied

Rated 5 out of 5 stars

So far, I am pleasantly impressed. What i was asking chat gbt to do, wasn't giving me the gumption I needed. But, AI or Si did its job & signposted me towards other artificial assistants apps which mi... See more

Company replied

Rated 5 out of 5 stars

it is useful tool for making AI generated text sound more natural and human like. it improves wording, sentence flow. it is easy to use and helpful

Company replied

Rated 5 out of 5 stars

You can post and share confidently when you share your writing especially if not everything comes from your ‘creative’ writing input. I don’t totally rely in AI tools for short writing but it helps wi... See more

Company replied


Company details

Written by the company

We empower learners to unlock their full potential with an all-in-one, intuitive and reliable AI-powered platform that transforms the way people learn, research, and write. By simplifying complex academic and creative tasks and upholding the highest standards, we make learning seamless, engaging, and effective - revolutionizing knowledge pursuit in a digital world. We are all-in-one AI-powered platform that enhances your learning journey - research, write, uphold the highest standards, and study effectively with tools that simplify, teach, and inspire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(9,903)

6,249 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

was very good

September 6, 2026
Justdone logo

Reply from Justdone

Hi Customer,

Thank you for taking the time to leave us a review!

We're delighted that you had such a positive experience. Your kind words mean a lot to our team, and we hope our tools continue to be a helpful part of your writing journey.

Enjoy the rest of your day!

With gratitude,
JustDone team

Rated 5 out of 5 stars

good

A very good software for academic writing, it check AI content with plagiarism

October 29, 2026
Justdone logo

Reply from Justdone

Hello Alhassan,

Thank you for recommending our service for academic writing!

It's great to know you've found the AI Content Detector and Plagiarism Checker useful for reviewing your work. Maintaining originality and confidence in academic writing is important, and we're glad our tools can support you along the way.

Warm regards,
JustDone team

Rated 5 out of 5 stars
Justdone logo

Reply from Justdone

Hi Kemis,

Thank you for taking a moment to leave us a review!

We're especially glad to hear that our tools have made your daily work easier to handle. Having more time and less effort spent on routine tasks can make a real difference, and we’re happy to be part of your workflow.

With appreciation,
JustDone team

Rated 5 out of 5 stars

It's really helpful

It's really helpful. It's just like a human

October 14, 2026
Justdone logo

Reply from Justdone

Hello Jinice,

It's great to know that JustDone makes your work feel more natural and effortless!

Creating content that reads smoothly and feels human-like is exactly what our service is designed to support. We hope it continues to be a valuable companion in your work.

We’ll be right here whenever you need us again!

Kind regards,
JustDone team

Rated 5 out of 5 stars

Good work and fast

Good work and fast

November 3, 2026
Justdone logo

Reply from Justdone

Hi Fatou,

Thank you for sharing your feedback.

We appreciate you taking the time to leave a review. It's great to know you found our service fast and the work satisfactory.

Thank you again for this review, and thank you for being part of our community!

JustDone team

Rated 5 out of 5 stars

Jos Review

It helped me alot to write in good language

November 3, 2026
Justdone logo

Reply from Justdone

Dear Jocelyn,

Thank you so much for taking the time to share your review!

We're truly thrilled to hear that JustDone has been such a huge help in bringing your writing to the next level. Helping you shape your ideas into polished, natural language with total confidence is exactly what we strive for every single day.

We really appreciate your support and wish you all the absolute best with all your future writing and language projects!

Best regards,
JustDone team

Rated 5 out of 5 stars

Perfect

user experience

October 1, 2026
Justdone logo

Reply from Justdone

Hello Customer,

Thank you so much for the kind words about your experience!

Hearing that you're enjoying a smooth ride with us really makes our day. If you ever need a hand with anything, we're always here for you!

Best regards,
JustDone team

Rated 5 out of 5 stars

5 stars

pretty smooth stuff. should be fully free though. But definitely much better than other humanizers that simply worsen the work to such a large extent that it looks like something completely different.

November 1, 2026
Justdone logo

Reply from Justdone

Hi Customer,

Thank you for the honest feedback!

We totally get where you're coming from regarding pricing, and we really appreciate you noticing that our tool keeps the quality intact instead of messing up your original text. Keeping your voice sharp is always our main goal.

Kind regards,
JustDone team

Rated 1 out of 5 stars

I am unable to cancel my subscription…

I am unable to cancel my subscription because every time I navigate to the subscription cancellation page, the screen appears completely blank, making it impossible for me to proceed with the cancellation.

I am now at risk of being charged for an automatic renewal of a subscription that I no longer wish to use. This is extremely frustrating, as I have tried to cancel it but the app's technical issue is preventing me from doing so.

Please fix this issue as soon as possible and ensure that I am not charged for the upcoming renewal, as I have clearly attempted to cancel my subscription before the renewal date.

November 3, 2026
Unprompted review
Justdone logo

Reply from Justdone

Hi Tâm,

Thank you for bringing this to our attention. We completely understand how frustrating it is when a technical glitch gets in the way of managing your account.

Since our support team has already emailed you regarding this, please keep an eye on your inbox and your Spam folder just in case our message ended up there. We're looking forward to your reply so we can get everything sorted out for you.

You can also always reach back out to us at trustpilot@justdone.ai whenever you need.

 Warm regards,
JustDone team

Rated 1 out of 5 stars

I keep paying for my canceled subscription

Hello,

I need to speak with a real human customer support representative, not an automated response system.

I cancelled my subscription 6 days ago and received written confirmation of cancellation.

Despite this, you charged my card 40,000 KRW today.

I request an immediate full refund.

Please escalate my case to a human billing specialist or supervisor.

I have attached proof of my cancellation.

I expect a personal response regarding my refund.

Thank you.

October 21, 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Intizor,

Thank you for reaching out and sharing these details. We understand how important it is to receive personal assistance with billing matters, especially after receiving confirmation of cancellation. Our team would be happy to review your account and investigate the charge.

Please contact us directly at trustpilot@justdone.ai, mentioning your cancellation confirmation and attaching the relevant documentation. Our support team will review your request and guide you through the next steps.

Kind regards,
JustDone team

Rated 3 out of 5 stars

It is good and smart

It is good and smart

November 3, 2026
Justdone logo

Reply from Justdone

Hello,

Thank you for your lovely feedback! We’re glad you find JustDone useful. We’d love to know what could make your experience even better. Is there anything you feel is missing or that we could improve? Your feedback would help us make JustDone more helpful for you.

If you ever need any assistance, please feel free to contact us at trustpilot@justdone.ai.

Best regards,
JustDone Team

Rated 4 out of 5 stars

It gave me the results i wanted

It gave me the results i wanted

October 25, 2026
Justdone logo

Reply from Justdone

Hello Isaac,

Thank you for your positive feedback! We're delighted to hear that JustDone delivered the results you were looking for. Knowing that our tools meet your expectations and support your goals means a lot to our team. We truly appreciate your trust and support!

Kind regards,
JustDone team

Rated 1 out of 5 stars

False positives galore

Constantly returning false positives on texts written by pre-AI authors. This can't be serious!

November 3, 2026
Unprompted review
Justdone logo

Reply from Justdone

Greetings Laurent,

Thank you for sharing your feedback. We understand how concerning it can be to see original writing repeatedly flagged as AI-generated, especially when the text was written before AI tools became widely available. AI detection results are estimates and may not always accurately reflect a text's origin. Your feedback is valuable and will be shared with our team as we continue improving our detection tools.

Please reach out to us at trustpilot@justdone.ai if you'd like to discuss your experience further.

Kind regards,
JustDone team

Rated 5 out of 5 stars

incredible

very helpful

November 3, 2026
Justdone logo

Reply from Justdone

Hi Dayyan,

Thank you for your kind feedback! We're delighted to hear that you find JustDone helpful. It's wonderful to know that our tools are making your work easier and supporting your writing goals. We truly appreciate your support!

Kind regards,
JustDone team

Rated 5 out of 5 stars

It is exceptional!

It is exceptional!

October 28, 2026
Justdone logo

Reply from Justdone

Greetings,

Thank you for your wonderful feedback! We're thrilled to hear that you find JustDone exceptional. Your kind words mean a lot to our team and motivate us to keep delivering valuable tools to support your writing and productivity.

Kind regards,
JustDone team

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