Juurnee Reviews 

7
TrustScore 4 out of 5

4.1

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Company details

  1. Online Marketplace
  2. Travel Agency

Written by the company

Juurnee connects travellers who need help during their flight with companions willing to fly alongside them in exchange for complimentary flights or money.


Contact info

4.1

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

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4.1

All reviews

(7)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

I used Jurnee after I heard a friend…

I used Jurnee after I heard a friend talking about it as they’d seen an ad somewhere. I was sceptical and to be honest didn’t want to at first but once I submitted my details/ad on the platform it was all downhill from there. The team at Jurnee were so helpful. I posted my ad, met up with a lady who could fly to my destination on the same date as me and the next thing I knew myself, my 3yo and 1yo were at the airport with our lovely chaperone making our way from Sydney to Manchester.
Having the extra pair of hands was so helpful. I paid Jurnee what I owed the chaperone and once Jurnee were sure I was happy with the service I received then they sent on the payment to the lady who helped me.
I would definitely recommend this service to anyone and will be using them again when I travel. Thank you.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

I wish more people knew about Jurnee

My long haul flight back home to Australia solo with a baby felt like a breeze with my Jurnee companion by my side! Ella and I had a quick FaceTime before the flight and she told me she was happy to help in whatever way she could so even though neither of us had done something like it before, it worked out perfectly. We just tag teamed holding Max when I needed to eat/sleep/get bags or unfold pram etc. I got the support I needed to take the trip on my own, and she got her return journey funded. Win win! This platform is simply the best idea ever and I wish more people knew about it.

June 7, 2025
Unprompted review
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Reply from Juurnee

Thanks so much Sara! We are so glad we could connect you with Ella so you both had a win-win experience :)

Rated 5 out of 5 stars

A genuine game changer for travelling with kids

I would give more than five stars if I could! My experience with juurnee was far better than I could have ever imagined.
I was due to be flying back to Australia from the UK on my own with my two young children (2.5 years and 5 months), and the thought of doing this without help was anxiety-inducing to say the least!
My experience with juurnee was very smooth, straightforward and I felt very supported throughout the process. I received a couple of potential matches, and chose the one who fit us best in terms of dates.
Our companion, Jess, met us at Heathrow airport and accompanied us all the way through to Sydney. She helped with the check-in process, carrying bags looking after a child when I had to do bathroom trips, reading books and playing with my eldest, helping settle to sleep, juggling meals, etc and honestly, she was an absolute lifesaver.
I would 100% use Juurnee again if I need to do a solo trip, it is a fantastic concept and worked beautifully. Thanks so much to our companion Jess and the founder Rachel for making these trips possible / more manageable.

March 28, 2025
Unprompted review
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Reply from Juurnee

Thank you Holly! We are so glad we could connect you with Jess to make this experience possible, it's why Juurnee exists :)

Rated 5 out of 5 stars

This website is what everyone needed

I helped an older lady to get across the globe and it was wholesome and a great way to make some money while flying. Great concept! Rachel the owner is incredible with a full time job and kids and her stirrup - wow!

June 14, 2025
Unprompted review
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Reply from Juurnee

Thank you for the kind words, I'm doing my best to connect as many people as possible to make flying easier and more affordable for all :) (Rachel)

Rated 5 out of 5 stars

Great way to earn some money on a trip

I recently accompanied a young family to Europe and back using Juurnee and can highly recommend! The process was smooth and payment was really quick. I met the family I’d be travelling with over FaceTime after we’d been matched by Juurnee and we set expectations together of how I could help. The Juurnee team were great also checking in with us before we set off. The trip itself went smoothly and I helped out by being another pair of hands along the way and keeping the kids entertained if mum wanted to sleep. I will happily use Juurnee again if I see a trip that fits with my travel plans (like the one I took did)!

July 1, 2025
Unprompted review
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Reply from Juurnee

Thank you Roz! We're so pleased to have connected you so you could get to Europe and back for much cheaper and that it all went smoothly :)

Rated 5 out of 5 stars

The Flight Companion Agency We All Needed Is Finally Here

Without Juurnee we absolutely would not have made it home to the UK. This trip especially important as it was the one opportunity for my children to meet their Great grandfather. The Juurnee team worked around unintended date adjustments and still ensuring they found the perfect flight companion for a mother with two under three …. A task for anyone. I shared my preferences with them on who I’d like accompanying me and my children and nothing was too much to ask for. Our companion Hayleigh was incredible. Maternal , patient and fun! I will always recommend them to moms or solo travellers needing support.

October 20, 2024
Unprompted review
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Reply from Juurnee

Thank you Claudia! We are so pleased to have been part of ensuring you could make this important trip. It's one of my favourite stories - your little ones meeting their great grandfather for the first time - literally warms my heart whenever I think of it :) (Rachel)

Rated 1 out of 5 stars

Don’t waste your time

The idea is great but I did not get a reply from Juurnees I applied for within the 14 days stated in the app, not even from one the owner/founder Rachel was seeking.
I will be requesting a refund for the subscription.

October 19, 2025
Unprompted review
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Reply from Juurnee

Hi Craig, thank you for taking the time to write a review and I (Rachel) am so sorry that you've had a bad experience, especially on my own Juurnee request! We found a bug with our automated emails which meant for some users when they were marked as unsuccessful for a Juurnee, the email was not getting sent, unfortunately you were one of those users. We have now fixed this so won't have this problem going forward and everyone WILL hear within 14 days for any Juurnees they apply to. The platform is still quite new and there are inevitable tech teething issues, I'm endeavour to get each one fixed as soon as they are identified. We hope you will give Juurnee another chance :)

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