Amazing Customer Service! After investing in & uploading a "done-for-you" website, things weren't working the way I thought they should. I was afraid I broke my site. Rosie took a look, explained wha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These people know their business and people like me, though an IT pro, that are not well versed in website background stuff get frustrated easily when things go wrong. They always figure out what's wr... See more
Company replied
Hristo understood I am not very good with tech stuff and took a good deal of time helping me get my DNS properly changed over as well as us double checking my email addresses (to make sure they all wo... See more
Company replied
Impressive service! At first I was annoyed because I got an AI chatbot and not a real human, but then I got a very pleasant surprise. I got an email asking for screenshots of the issue that... See more
Company replied
Company details
Written by the company
JetHost is a web hosting provider specializing in Reliable Web Hosting and WordPress Solution. We offer fast, stable, and secure hosting environments tailored for websites - whether you're running a small business site, an online store, or a personal blog. Our focus goes beyond just uptime and speed. We provide real, human support that's available when you need it. From reliable infrastructure to friendly, expert support, JetHost is built to serve people who depend on their websites.
Contact info
800 Brickell Ave 4th Floor, 33131, Miami, United States
- +1 (269) 390-8586
- support@jethost.com
- jethost.com
4.8
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Questions answered fast
July 23, 2026
My questions were answered clearly and…
My questions were answered clearly and quickly. I'm new to this host and it's already WAY ahead of the host I am moving away from. I can't wait to get my new site done and get everything moved over to JetHost.
July 22, 2026
Reply from JetHost
Thank you for the kind review! We'll happily pass your appreciation along to Rosie, who will be delighted to hear it. It's always our goal to make things quick and stress-free, and we're here anytime you need us.
Solve my problem fast
July 18, 2026
Reply from JetHost
Always! Thanks so much for the great review. We're here whenever you need us!
Jethost helped me do it on my own time
Being a semi-retired IT professional who became self employed in 2013 and needing a simple site for web presence for visibility of the products I was reselling and supporting, I found Omnis who provided and execlently supported the resources needed. It was noteworthy on the Omnis approach and high level of communication during the Jethost 2026 acquisition. My two simple sites were transfered and they set them up so I could take my time to familiarise with the WP setup and convert them appropriately. Rosie has been outstanding in her patience and superb support and assistance throughout the move. Overall a very smooth and cost effective transition.
July 13, 2026
Reply from JetHost
Thank you for such a thoughtful review, it truly means a lot. Making the move over as seamless as possible, and giving people the space to settle in at their own pace, is exactly what we aim for, so it's wonderful to know that came through for you. We'll be sure to share your kind words with Rosie, who will be delighted. Wishing you all the best with your sites, and we're always here whenever you need us. Thanks for being part of JetHost!
Awesome service Rosie was really good…
Awesome service Rosie was really good thank you so much
July 14, 2026
Reply from JetHost
Thank you for the kind words! We'll happily pass your appreciation along to Rosie, it'll mean a lot to her. It's always a pleasure to help, and we're here anytime you need us.
Chat agent helped solve all my problems.
H.H., the chat agent, was extremely helpful. His intials were H H. He helped me solve all my issues, taking time to explain why I was experiencing trouble and even inputting some of the information for me. Really appreciate the why you are handling the transition as you acquire the my old service provider.
July 13, 2026
Reply from JetHost
Thank you for the lovely feedback! We're so glad you had a great experience. Making the move over as smooth as possible for everyone joining us is a real priority, so it's wonderful to know that came through. We'll always be here whenever you need us. Thanks for being part of JetHost!
Help with Outlook emails
Tech support agent was absolutely Stellar!
He made it so easy to fix my problem, he really deserves more than 5 stars.
July 14, 2026
Reply from JetHost
Thank you so much for taking the time to share this! Reviews like yours mean a great deal to our team and are hugely motivating. We're always here whenever you need a hand. Thanks for being with JetHost!
Christopher went above and beyond for…
Christopher went above and beyond for me. He spent so much time helping me. I really appreciate it. He was kind and did not rush me at all. He deserves a big gigantic raise!
July 13, 2026
Reply from JetHost
Thank you so much for this! Christopher truly cares about getting things right for our clients, and we'll be sure he sees this. Аnd we'll pass it along to management too!
I needed assistance with my account and…
I needed assistance with my account and it was handled immediately.
July 13, 2026
Reply from JetHost
Thank you for the kind words! We're glad we could take care of that for you right away.
Tech was very responsive and got me…
Tech was very responsive and got me exactly where i needed to be.
July 8, 2026
Reply from JetHost
Thank you. That's exactly what our support team is here for.
Patience and expertise for the win!
So much patience helping me work through an issue with a weird glitch since moving over from Little Oak. We figured it out slowly.
July 7, 2026
Reply from JetHost
Thank you for sticking with us through that one! We're glad we got it sorted out together in the end.
quick response to question
The customer service rep answered my question very quickly (regarding a login change from Little Oak so I could upload changes to my website
July 6, 2026
Reply from JetHost
Thank you for the feedback! We're glad we could get that sorted out fast. We're here anytime you need us.
Hristo Hristov very prompt
Hristo Hristov very prompt, knowledgeable, assisted me to update my Outlook Classic server settings which had not been updated since JetHost acquired Omnis. Good result.
July 6, 2026
Reply from JetHost
Thank you for sharing this! We're glad Hristo could get your Outlook settings squared away. We'll pass along the kind words to him.
The tech who helped me was fantastic
The tech who helped me was fantastic. Five stars for Hristo.
July 6, 2026
Reply from JetHost
Thank you so much. Fantastic team, fantastic clients!
Super fast response!! Problem resolved!!
Super fast response with the information I needed to resolve my problem. Can't get any better than this!! Thank you!!!!
July 6, 2026
Reply from JetHost
Thank you so much for this! We're thrilled we could get you the answer you needed right away. We're always here whenever you need us!
Patient and persistent in helping solve…
Patient and persistent in helping solve the problem
July 3, 2026
Reply from JetHost
Thank you for the kind words! We're glad our team stuck with it until everything was sorted out. We're always here if you need us again.
Reply from JetHost
Thank you for the great feedback! We're happy our team could get you sorted out smoothly. We're always here if you need us again.
Excellent Service!!
Hristo understood I am not very good with tech stuff and took a good deal of time helping me get my DNS properly changed over as well as us double checking my email addresses (to make sure they all worked properly! He was very understanding and did an Excellent job!!!
June 17, 2026
Reply from JetHost
Thank you for taking the time to share your experience. We're really glad Hristo could help you through the DNS changes and email verification, and we'll make sure to pass your kind words on to him.
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