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Embody Reviews 

11,685
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 11,246 reviews, reviewers had a great experience with this company. Customers frequently praise the professional staff and dedicated care team for providing exceptionally helpful guidance, thorough medical support, and regular check-ins throughout their wellness journey. Many people also note that the provided treatments work remarkably well, making it easy to manage their routine with accessible assistance available when needed. Some reviewers were not happy with persistent shipping delays and occasional order discrepancies. Additionally, a few consumers mentioned encountering difficulties when trying to reach responsive customer support, alongside some billing concerns.

What people talk about most

Customer service

Customers consistently note mixed experiences with customer service, as some reviewers praise knowledgeable... See more

Product

Reviewers mention mixed satisfaction regarding the product, noting that the medication effectively curbs... See more

Staff

Customers had positive experiences with staff, frequently noting that representatives and nurses are... See more

Order

Reviewers highlight ambiguous aspects of order processes, noting that while some initial shipments arrive on... See more

Service

Users describe ambiguous interactions with service, highlighting great care, easy processes, and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Easy ordering on line but as far as them explaining to you how everything goes it isn't really clear. I had the talk to a nurse and have it explain it all them to find out they put me on the wrong doe... See more

Company replied

Rated 3 out of 5 stars

Ok. So the price can't be topped and the medicationdoes work... however..... i have had so much trouble with this company. I have been bounced back and forth all moth trying to get my correct medicat... See more

Company replied

Rated 5 out of 5 stars

Appointment with provider to address medical question was very good. Provider gave great guidance on how to adjust to current situation. Felt supported. Care team was able to provide same day appointm... See more

Rated 5 out of 5 stars

Embody has been a very good experience, I've lost 18 lbs in about 3 months. The gradual dosing is very important to help prevent side effects. My deliveries have always came on time. I highly reco... See more


Company details

  1. Weight Loss Service
  2. also in
  3. Fitness and Nutrition Service
  4. Online Prescription Medication Vendor
  5. Wellness Program

Written by the company

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door. With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.

What to expect with Embody

Written by the company

We're committed to your goals, together!
24/7 care team - Message your care team any time in the patient portal. Your price stays the same - Your monthly price doesn't change when your dose changes on the same medication. Replacement if something's wrong - If medication arrives damaged or incorrect, contact support right away and we'll get you taken care of.

Contact info

  • 1811 Silverside Road, Suite 260, 19180, Wilmington, United States

  • joinem.co

3.9

Great

TrustScore 4 out of 5

12K reviews

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3.9

All reviews

(11,685)

11,578 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I just got my first order and there is…

I just got my first order and there is no medicine in it. I called and they have been helpful so far I emailed them and they said I was on the three month program when I’m actually on a year program I hope I don’t have problems.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Percy Tomboc

The ONLY reason I am giving 5 Stars ⭐️ is for my Account Manager, Percy Tomboc. I had a nightmare experience with Embody and ended leaving the company due to serious negligence of them and the pharmacy they use. Percy Tomboc tried to get things taken care of but his “higher-ups” refused to make the necessary changes for me to continue care with Embody. I do NOT recommend Embody, but I do recommend Percy Tomboc as an Account Manager.

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute horrible customer service

Absolute horrible customer service. Was charge a large amount without a reminder. Messaged prior to order being fulfilled and was told sorry we cannot refund you due to our policy. No attempt to try to resolve. DO NOT USE THEM.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Medication

The ease of getting the medication to loose the weight.
Thank you.
I'm 71 pounds lighter.
Thank you so much.
I have started to feel that this program is what I needed all along.
Thank you so much.

November 5, 2026
Rated 1 out of 5 stars

I can’t get any answers!

I can’t get any answers! I called the company and changed my address on the phone and 3 times i changed it on the portal. 10 days after I changed it, they sent my medication to the old address across the country from me. I have called 5 times and have written several emails. I just keep getting told that they’re working on it! I have been without the medication for 8 days and I’m so frustrated. I don’t understand why they just won’t send me a replacement. I’m getting no answers. I guess I will change companies and file a claim with my credit card to not be charged.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Account manager

Lemark called and introduced herself and was very helpful. She even helped me change my shipping address since I will be gone over the holidays so I could get my shipment while I’m out of town.
So far, I am happy with the medication no major side effects and glad to know I’ve got somebody to answer my questions and concerns along the way

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with the whole experience.

The ordering process is simple. I have been provided with detailed instructions and information on use of the medication. I love the fact that the pricing is transparent from the beginning, and it will not change as the dose changes. I have lost weight at a healthy pace. I have more energy, and am sleeping better. The side effects have been minimal for me. Very pleased with the whole experience.

November 5, 2026
Rated 5 out of 5 stars

Abigail has been dedicated to providing…

Abigail has been dedicated to providing the best person centered support , she has helped resolve all of my inquiries and makes sure to make me feel like a priority. She always responds to my communication and has been very professional and wonderful to work with. She has been an amazing support system through embody throughout my entire weigh loss journey. Thank you Abigail !

November 4, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from them and upgraded to a…

I ordered from them and upgraded to a better medication. I received the cheaper medication and when I tried to get what I paid for, I was told that it had to go to a different team and that there was no refunds or supervisor to talk to. Yet I never received the product I ordered. I cancelled my subscription. I hope to be refunded and my credit card removed. Now I’m wandering if the medication is even safe to use.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Embody is a great way to get started on…

Embody is a great way to get started on your weight loss journey at an extremely affordable price and with the utmost convenience. Meds arrive quickly and are safely packaged. I also love the addition of supportive medication (I am trying the NAD+) that you offer. Thank you Embody!!!

November 5, 2026

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