JobStep was a really helpful tool for improving my resume. The process was simple and easy to follow, and the AI suggestions helped me make my CV look more professional and ATS-friendly. I also liked... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
JobStep was a really helpful tool for improving my resume. The process was simple and easy to follow, and the AI suggestions helped me make my CV look more professional and ATS-friendly. I also liked... See more
Company replied
The system is really good, with a well design UX. You can edit your resume understanting the key points of an IA tool use to analyze it.
Company replied
I had a great experience with this tool, tried the first pro month offer and it helped me improve my cv for future applications. When I had an issue with the site and my subscribtion, Olli helped me... See more
Company replied
I had a great experience with Jobstep.io. The platform is user-friendly and provides helpful guidance and opportunities for job seekers. I particularly liked the easy-to-use application process and th... See more
Company replied
Jobstep.io is an AI-powered career platform that helps job seekers create stronger applications and get more interviews. Users can build ATS-friendly resumes, generate tailored cover letters, optimize applications for specific jobs, and track their job search all in one place. Trusted by job seekers worldwide, Jobstep is built for how modern hiring works. The platform helps users structure their resume clearly, add relevant keywords, and tailor each application so it has a better chance of passing automated ATS filters. Jobstep also gives users access to a growing database of 5M+ jobs, helping them find relevant opportunities and apply faster. Our goal is simple: help job seekers save time, apply smarter, and land more interviews.
Written by the company
Guggachstrasse 6, 8057, Zurich, Switzerland
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The system is really good, with a well design UX. You can edit your resume understanting the key points of an IA tool use to analyze it.
Reply from Jobstep.io
I am extremely disappointed with JobStep.
Their own FAQ states that a subscription can be cancelled at any time through the dashboard by going to the user menu and selecting “Billing/Payment”. However, there is no Billing/Payment option in my account at all.
I checked the account settings and the user menu carefully. I can upgrade my subscription and I can permanently delete my account, but there is no visible option to cancel the subscription or stop automatic renewal.
This is unacceptable for a paid subscription service. Cancelling a subscription should be just as simple and transparent as purchasing one. Users should not have to contact customer support just to prevent future charges.
I have now contacted support and explicitly requested cancellation and confirmation that no further payments will be taken.
JobStep needs to provide a clear and easily accessible “Cancel subscription” button in the account settings.!!!!!
I cannot recommend a service that makes subscribing easy but cancelling unnecessarily difficult.!!!!!!!!
Reply from Jobstep.io
They offer different prices for the exact same service, allowing some people to pay 50% less than others. I haven’t paid yet, but I find this unfair and feel that they are playing dirty.
I'll keep the proof if needed
Updated 6 September 2026
Dear Olli,
My friend lives in Portugal, just like I do. How do you explain that?
I would strongly recommend that you stop making fun of potential customers—not only because it is ridiculous, but also because you are damaging the reputation of your business.
It’s up to you, of course, but please stop telling lies. We are not stupid, and we can see what is happening.
I hope you will take this seriously and reconsider the way you are treating potential customers.
Reply from Jobstep.io
I would give less than 0, it’s a total lie and fake platform
Reply from Jobstep.io
Step by step guidance and quality of AI generated content
Reply from Jobstep.io
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.