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itemku Reviews 

2,376
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 781 reviews, reviewers had a great experience with this company. Customers deeply appreciate the reliable marketplace, frequently mentioning that finding good deals and purchasing game items, accounts, or vouchers is remarkably smooth and easy. Consumers also note that interacting with friendly sellers makes shopping pleasant, safe, and trustworthy across various transactions. However, some people mentioned that customer support can be quite slow to resolve disputed orders and often fails to help when account security issues occur. Reviewers also noted that the website interface can feel laggy and buggy, particularly when they use mobile phones to browse the store. Additionally, a few people felt that communication could improve when dealing with delayed deliveries from specific third-party merchants.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, noting that while many appreciate the fast delivery,... See more

Website

Customers consistently note ambiguous experiences with website features and overall reliability. While many... See more

Customer service

Users describe negative interactions with customer service, reporting frustration when dealing with security... See more

Service

Customers had ambiguous experiences with service, noting both positive and negative aspects. While many... See more

User experience

Clients share ambiguous opinions on user experience, with many finding the platform convenient, safe, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

this website is truly the #1 black market for all games (especially roblox) and ive been a proud itemku user ever since last year. definitely no regrets about using itemku and the only reason i give i... See more

Company replied

Rated 4 out of 5 stars

Good place to find game stuff (specially for top up mobile game or E-Voucher) at cheaper price than other place. The only bad thing is the store a little laggy

Company replied

Rated 4 out of 5 stars

Trustworthy, website is a little slow and not the easiest to use. However the items are cheaper (up to 50% less), the sellers respond swiftly and you get exactly what is described.

Rated 4 out of 5 stars

It is very easy and reliable to shop here. I also found some items cheaper than the original price.

Company replied


Company details

  1. Gaming service Provider
  2. e-Commerce Service
  3. Game Store
  4. Online Marketplace
  5. Video Game Store

Written by the company

Itemku is a trusted digital gaming marketplace where gamers can safely buy and sell a wide range of digital products. From game top-ups and official game keys to gift cards, in-game currencies, premium subscriptions, and gaming services, Itemku brings everything gamers need together in one convenient platform. Our mission is to make digital gaming transactions simple, secure, and accessible. We continuously improve the buying and selling experience by providing a reliable marketplace with fast transactions, competitive pricing, and a wide selection of products across PC, console, and mobile gaming. Every day, gamers choose Itemku to discover great deals, purchase digital content instantly, and connect with trusted sellers. Our platform is built with security and user experience in mind, featuring trusted sellers, secure payment methods, and dedicated customer support to help ensure every transaction is smooth and worry-free. Whether you're looking to top up your favorite game, purchase the latest game release, buy a gift card, or access premium gaming services, Itemku offers a seamless experience from start to finish. We believe getting what you need for gaming should be fast, easy, and reliable, so you can spend less time searching and more time playing. As the gaming industry continues to evolve, Itemku remains committed to expanding our product selection, enhancing our platform, and delivering the best possible experience for gamers around the world. By combining a trusted marketplace with a passionate gaming community, we strive to be the platform gamers turn to whenever they need digital gaming products and services.

Why Gamers Choose Itemku

Written by the company

A Marketplace You Can Trust
Every transaction is backed by a trusted marketplace experience. With verified sellers, secure payment methods, and Trade Guard protection for eligible products, Itemku is built to help gamers buy and sell with confidence.
Everything Gamers Need
From game top-ups and official game keys to gift cards, premium subscriptions, in-game items, and gaming services, Itemku offers a wide selection of digital products for PC, console, and mobile gamers, all in one place.
Fast, Simple, and Secure
Most digital products are delivered instantly, so you can get back to playing without unnecessary waiting. Combined with competitive pricing and dedicated customer support, Itemku makes every purchase quick, convenient, and worry-free.

Trade Guard Protection

Shop with confidence. Every eligible purchase is protected.

Itemku's Trade Guard is designed to provide a safer marketplace for gamers. Eligible purchases are backed by two key protections: Curated Sellers and our 100% Anti Hack-back Guarantee. Our Curated Sellers are experienced merchants with a strong track record of successful transactions, helping ensure reliable service and a smooth buying experience. For eligible account purchases, the Anti Hack-back Guarantee protects buyers against unauthorized account recovery during the guarantee period. If an account is verified to have been compromised within the applicable coverage period, eligible customers can receive a 100% refund in accordance with our Trade Guard policy. If you ever need assistance, our customer support team is available to help resolve issues and guide you through the resolution process. Buy, play, and trade with confidence on Itemku.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(2,376)

1,334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good, my experience was very exciting and happy when I bought my item. I was also excited because I bought an item on Roblox or Robux👍

August 31, 2026
Rated 2 out of 5 stars

Seller takes a long time to ship

Actually I wanted to give five stars but after I bought a permanent portal in the fruit block the delivery took a long time, not like the stars so please give me a five star rating. Kyranstruick He please reprimand him when it has been sent I will give five stars

September 7, 2026
Rated 5 out of 5 stars

Flawless

Flawless, fast, and easy transaction. Have bought multiple items and will buy again.

September 6, 2026
Rated 1 out of 5 stars

Did not receive any coins

Did not receive any coins

September 6, 2026
itemku logo

Reply from itemku

Dear Customer,

We sincerely apologize for the inconvenience. We fully understand your concern regarding the unreceived LivU coins.

Even if the seller provided proof of delivery in the chat, if the coins have not reached your account, please submit an official report via the Help button on your order details page. Our Customer Support team will reverify the proof and resolve the issue for you. Thank you!

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