Wonderful response from Customer Services. IQ Doctor provide access to pharmacists who are very thorough in their care and diagnosis. The fulfilment and delivery is top notch. All genuine, licensed pr... See more
Company replied
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IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy. Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK. We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.
123-131 Bradford Street, B12 0NS, BIRMINGHAM, United Kingdom
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Seems to have the desired effect.
Experiencing better blood flow
Excellent service from start to finish
Good price with the discount.
I had my consultation which was very straightforward and within 24hrs it was accepted. I received my item within 48hrs with wipes and needles.
Straightforward switching and delivered as promised!
Usual exemplary service. I did find updating my photos using the tools they provided very difficult but we found a way round this.
The package didn't arrive Royal Mail said they have the package and gave me an approximate time for delivery that came and went and still no delivery
Very professional, good price, quick response via email, excellent company!
Easy to use website and straightforward if you know what you want to order and not trying to sell you anything else!
Prompt responses and decisions
Delivery was also fast
I was using IQ Docter before and then decided to give another supplier a try, not sure why I did this.
On returning to IQ Doctor, I placed an order that needed some checks before it could be sent. I completed everything they asked from me so was waiting for my items to be checked and sent. I always order my items for next day delivery, but for some reason this time I did not tick the correct box on the order. On realising what I had done and in a bit of a panic I called the company and explained that I only had two days of tablets left.
Leo took my call and after looking into this as I had purchased the items under the Royal Mail delivery and not next day, totally my fault, my items had not been checked and signed off at this point.
Leo reached out to the team and as they had all the required information for my order this was then signed straight off . Leo then reached out to the dispatch team to see if it would be possible to send my order straight out. Leo explained to me that the team were going to get my order out in the post today.
Leo was so helpful, listened to me stressing down the phone, and resolved my issue. The servicd he gave to me was fantastic and like I said before not sure why I used a different company for my last order as I have always been happy with IQ Doctor, but I will certainly be returning to use them going forward.
Thank you, Leo, for all your help, support, and great customer service. I told everyone in the office how fantastic you were.
Ordering was straightforward and thorough, got contacted regarding medication I was on and given advise, very reassuring. Delivery was speedy and very well packaged. All round great service.
Everything from start to finish was professional and curious
I’ve been using IQ Doctor for my weight loss treatment for around a year now, and my experience has been consistently positive!
I haven’t had any issues throughout the process, and what I’ve appreciated most is the level of support and care provided. The delivery was also always on point, and I have been made aware in the rare cases when a delivery was delayed due to high demand. The regular check-ins from the team have always come across as genuinely attentive, professional and interested in how I’m getting on.
Everything has been straightforward and reliable, and I’ve felt well supported throughout my treatment. Based on my experience over the past year, I’d happily recommend IQ Doctor to anyone looking for a professional and caring service.
Reply from iQ Doctor
A really helpful online tracking system showing you the status of your order. Items always sent out pretty quickly.
Reply from iQ Doctor
I've been with iqdoctor for mounjaro for about 16 months now and am ~40kg down. I just had a review call as I get close to approaching maintenance and it was very supportive and informative.
Overall service with delivery and customer service with the occasional issue has been simple and easy.
Reply from iQ Doctor
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