Iqbrain Reviews 

76
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, most reviewers were let down by their experience overall. Customers frequently reported unexpected monthly subscription charges after paying a small initial fee for an online test, leaving many feeling misled about the actual costs. Reviewers expressed deep frustration over unexpected charges taken directly from their accounts without clear and explicit prior notice. Some people were satisfied with receiving prompt refunds for specific unexpected transactions after contacting customer support or resolving the issue quickly. Consumers also strongly advised other users to carefully monitor their financial statements and review any billing concerns directly to resolve issues.

What people talk about most

Payment

Consumers express deep frustration and dissatisfaction regarding unexpected subscription charges after paying... See more

Price

Clients share profound dissatisfaction regarding unexpected costs and pricing. Consumers report that after... See more

Subscription

Reviewers highlight negative aspects of subscriptions, consistently reporting issues with transparency and... See more

Refund

Customers had ambiguous experiences with refund requests, featuring a mix of partial recoveries and complete... See more

Reviews shaping this summary

Rated 1 out of 5 stars

These people are disreputable. They draw you in by setting an IQ test for which you pay a small amount to have checked. What you don't realise is that they're setting you up for a monthly subscripti... See more

Rated 1 out of 5 stars

I AM so angry with this Company. I did 2 tests, that I was charged $3.00 plus for WithoutMY PERMISSION, THIS COMPANY HAS STOLEN $50.35 FROM MY ACCOUNT. I AM A 82 YEAR OLD PENSIONER, WHO CANNOT... See more

Rated 1 out of 5 stars

Like other reviewers I found unauthorised subscription charges after my initial payment. PayPal would not refund and the company came up with a lame excuse that they couldn’t refund me anything becaus... See more

Rated 1 out of 5 stars

i paid the £1.98 a brain test, thinking itvcould be inteteresting. but, £28 taken out of my bank account, apparently i now have a monthly payment going out. SCAm and nasty preying on peoples insecurit... See more


Company details

  1. Educational Testing Service
  2. Educational Institution

Written by the company

IQ Brain A Smarter Brain for a Better Life. As an efficient brain training method increasingly recognized by more people, we collaborate with domestic and international researchers and teams on scientific research. We offer a comprehensive range of brain training tasks, including foundational cognitive training in six core areas—memory, imagination, logical reasoning, responsiveness, concentration, and computational skills—as well as advanced cognitive training targeting visual, auditory, reading, and emotional abilities. With ongoing advancements in neuroscience, iQ Brain evolves like an intimate companion, listening and growing alongside you. You’ll be amazed to discover your untapped potential.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

76 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(76)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with IQBrain. I paid for an IQ test believing I had cancelled afterward, but I later discovered I had been charged for a subscription for a long time without realizing it.

When I contacted customer support, they eventually agreed to issue a partial refund. However, the refund never reached my account. My bank confirmed they could see the refund attempt and explained that, after my card had been replaced for security reasons, the merchant simply needed to reissue the refund. I forwarded my bank’s explanation and screenshots to IQBrain more than once.

Despite acknowledging what my bank said, IQBrain ultimately refused to make another refund attempt, stating they had done everything they could and would take no further action. As a result, I never received the refund they had agreed to provide.

Based on my experience, I believe the subscription process is misleading and not transparent enough. I have since found many other customers describing very similar experiences. I would not recommend this company and strongly encourage anyone considering using it to read the subscription terms extremely carefully and monitor their bank statements.

August 2, 2026
Unprompted review
Rated 1 out of 5 stars

I was scammed USD69.50

I was scammed USD69.50 of which I only recovered USD28.80 which was the latest unauthorized charge.
This is a complete SCAM and I cannot understand why such fakes manage to be above the law and get away with carrying on victimizing unsuspecting individuals.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam, they charged my Visa €24,68 few months until I understood it. I have freezed my Visa and they tried again 2 times to charge but they couldn’t. Finally I canceled my Visa to stop thieves.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

IQ Brain is a complete scam - please avoid

I wasted a few minutes doing an IQ test (company called Dingtech) costing $1.98 online, which I paid for using Paypal. Didn't realise until a few months later that my Paypal info had been used to sign me up to a subscription for $28.80 a month without my knowledge. I managed to get the May payment refunded, but there were 3 previous payments they refused to give back. Paypal did a "review" but agreed with Dingtech that I had authorised all the payments, so I guess Paypal are happy about this kind of financial abuse. If you have had any contact with this company please check your bank/Paypal statement asap.

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

I only selected one star rather than none so that the review would register. The company is a complete scam. I paid $5 for IQ test result and UNKNOWINGLY with no consent to subscribe was subscribed to them for $60 monthly, automatic payments. I was very unwell and distracted and did not see this for 4 months and so they have taken $200 usd from me. I am a pensioner. They are totally reprehensible. I have lodged a case with PayPal.

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Unsolicited charges with Limited refunds

Like many others on this forum, I voluntarily paid $1.98USD for an IQ report.
I did *not* request a subscription of any kind.
On the same day, $11.96 was debited to my card. I do not know what this was for.
One week later, $28.80 was debited, then again in March and in April.
Unfortunately, I missed noticing these charges as I was out of cellular connection, at sea.
On my return, on Monday 11May, I contacted the company, disputing the charges.
To give credit to the company, they replied promptly, with a refund of the most recent (April) charge.
The following day, I again requested refund of the unsolicited charges which were, apparently, for a website subscription.
Again a prompt and polite reply, stating they were only able to refund the latest charge as "the digital products and services were fully active and accessible during the previous billing periods"
I had been unaware of any subscription, and had not visited the website, nor downloaded anything. This I pointed out could be verified at their end.
My request was escalated, and I received a "Dispute Resolution Override" of one further $28.80 to 'settle the matter'
No further refunds, of the outstanding $40.58 (being $11.78+$28.80) have been offered.
I shall wait the requisite 14 days, and open a dispute with my bank.
I hope that this helps others deal with this company.
I consider this to be a SCAM.

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

DECEPTIVE SCAM

DECEPTIVE SCAM - REFUSAL TO REFUND
They use deceptive Instagram ads to lure you in for a one-time test and then secretly enroll you in a monthly subscription. They promised a refund via email and then lied 30 minutes later, blaming PayPal. Do not trust this site. It is a total scam.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

This site is a subscription trap

This site (iqbrain.org) is a subscription trap. It misleads users into paying a small fee ($1.99) for an IQ test and then hiddenly charges a high monthly subscription fee ($28.80) without clear consent. It is a deceptive financial scam

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

They charge you more than you can foresee...

I have purchased the right to participate in a test and to receive the result. To my surprice am I charged 3 times: SEK 18,31, 127, & 267,96. Two out of thre purchases I cannot understand. This is a big money-phising bluf!!!

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

I want to put ZERO stars but not…

I want to put ZERO stars but not allowed.
This company is a scam, as everyone else in the reviews, happily paid $1.98 but now having a subscription taken out even though I havent signed up to anything.
I tried there refund but just gives a page that can't be typed in or sent!

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

Like other reviewers I found…

Like other reviewers I found unauthorised subscription charges after my initial payment. PayPal would not refund and the company came up with a lame excuse that they couldn’t refund me anything because I’d lodged a claim with PayPal. They are SCAMMERS of the first degree. BEWARE, NEVER USE THIS COMPANY.

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

WARNING……DO NOT PURCHASE…..WARNING…DO NOT PURCHASE

This company are scamming thieving low life scum. I thought I had paid a one off fee of $3.

The next day they took a further $11.96 which I recovered through my credit card.

Then 5 days later they stole another $28.80 which am now trying to get back.

These people should be in prison. It is a massive scam. DO NOT PURCHASE.

January 22, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look