Iboux Academy Reviews 

966
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Generally very good standard of teaching. I do spanish with Eloisa and she is great. I really just want to practice conversation..which she will do but I'm now doing more grammar as starting c1 level.... See more

Company replied

Rated 1 out of 5 stars

The teacher's quality is amazing and I really enjoy the material provided. However, the platform is clunky and has major technical issues that make me think of changing learning app. When... See more

Company replied

Rated 4 out of 5 stars

The tutoring is exceptional and extremely enjoyable. I have been using the platform regularly for French since April 2025. My 4 star review is for the platform itself - payment is clunky and problema... See more

Company replied

Rated 5 out of 5 stars

After visiting. France I decided I wanted to learn French so I could navigate through Paris better. I like Iboux’s teaching system, flexibility of class times, material used and in particular one of... See more

Company replied

Company details

  1. Language School
  2. English Language Instructor
  3. English Language School
  4. French Language School
  5. Language Course Provider
  6. Private Tutor

Written by the company

Our mission is to help each learner reach their full potential in attaining their language learning goals. We do so by providing a personal, high-quality and affordable learning experience. Since 2012, we have helped tens of thousands of students from all over the world. Our 170+ strong team of highly-qualified and experienced professionals are eager to support our students in providing an exceptional learning experience.


Contact info

4.0

Great

TrustScore 4 out of 5

966 reviews

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No recent history of asking for reviews

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4.0

All reviews

(966)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

I make a cup of coffee and we meet on…

I make a cup of coffee and we meet on the screen.
I pick the time....the instructor,,,,the level of focus....we talk about life in French! Daily life. Conversational French! I now speak French!!!!!

Confidently.

I love this. Five stars

September 8, 2024
Unprompted review
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Reply from Iboux Academy

Thank you so much for sharing your experience, Rob! Et félicitations pour vos progrès :)

The Iboux Team

Rated 5 out of 5 stars

Positive online learning experience

Initial complimentary trial lesson allowed me to understand the way the Iboux Academy worked. After that I signed up for a package of classes and continued with the same teacher who conducted the trial class. I find the lessons and optional homework to be well designed and presented and are already helping me to make progress towards my learning objectives. The technology platform is intuitive and supports the learning process.

August 12, 2024
Unprompted review
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Reply from Iboux Academy

Thank you so much for sharing your experience learning with us!

The Iboux Team

Rated 5 out of 5 stars

Iboux - my ticket to learning Spanish

I have been a student of Iboux for about 7 years. I have had the same teacher for most of these years because she is so easy to work with, encouraging, patient and fun. Iboux is a great company to work with to learn a new language. The online service is easy to work with, giving me the ability to see my teacher, work on a white board and share/review my homework. Iboux's platform allows for you to learn at your own pace with reasonable prices for their various packages of classes. I highly recommend Iboux to anyone interested in learning a new language. I would give them 10 stars if possible.

June 25, 2024
Unprompted review
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Reply from Iboux Academy

¡Muchas gracias / thank you so much for your review, Diane! We are thrilled to hear about your positive experience and look forward to continuing to support you in your language learning journey.

The Iboux Team

Rated 5 out of 5 stars

Good selection of teachers

I enjoy my classes with iboux and am making progress with my Spanish. They have a selection of teachers which I think is important because you need a learning coach that suits your personality. In my opinion it’s important to take responsibility for your own learning & in that context iboux plays a key part in mine,

June 28, 2024
Unprompted review
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Reply from Iboux Academy

Thank you so much for sharing your experience learning with us, David! Felicitaciones por tu progreso :)

The Iboux Team

Rated 5 out of 5 stars

Best 1:1 frech classes

Really enjoying my classes here. the material is really fun and teachers are great

June 25, 2024
Unprompted review
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Reply from Iboux Academy

Merci beaucoup and thank you so much for sharing your experience, Fatma!

The Iboux Team

Rated 5 out of 5 stars

My proficiency level in French was…

My proficiency level in French was below A1 when I first started. I occasionally had to switch to English because I was unable to form simple sentences, I had trouble expressing myself, and I even had trouble understanding my teachers. Thankfully, Iboux's curriculum design guided me throughout my progress, the learning objectives were precise, and the activities we did in class were engaging and varied. My teachers are also very patient and committed to helping me learn. Although I still do not speak French fluently, I am pleased with my progress and feel that I have made significant progress. I can now write brief essays, express my opinions on various subjects, converse with my teachers without having to switch to English, and I have improved my listening comprehension.

June 19, 2023
Unprompted review
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Reply from Iboux Academy

Thank you so much for sharing your experience learning with us, Betchie! And congratulations on your progress :)

Merci encore !

The Iboux Team

Rated 5 out of 5 stars

Something I look forward to!

The regular sessions have been so helpful in advancing in French. I'm just doing 30 minute classes, but my teacher uses the time so well. We have a great blend of conversation and explicit instruction. It's one of the things I most look forward to these days!

May 30, 2024
Unprompted review
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Reply from Iboux Academy

Merci beaucoup and thank you so much for sharing your positive experience, Anna!

Happy learning,

The Iboux Team

Rated 3 out of 5 stars

Terrible booking system

Terrible booking system. You pay for your classes and then you can’t book the classes. This reoccurring issue has not been dealt with for 3 years.

May 23, 2024
Unprompted review
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Reply from Iboux Academy

Hello Mandeep,

We appreciate your feedback and sincerely apologize for any inconvenience you may have experienced with our booking system. We understand how frustrating this situation must be for you.

We strive to ensure a smooth and efficient booking process for all our customers. Our records show that you recently reached out to us, and we regret that this issue has affected your experience.

We will contact you directly to assist with your booking and ensure you can schedule your classes without any problems.

Thank you,

The Iboux Team

Rated 1 out of 5 stars

Teacher did not appear to the trial class…

Signed up for a trial class and the teacher never appeared, even if she texted me she is there. I waited 30min sending her emails and no response.

May 21, 2024
Unprompted review
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Reply from Iboux Academy

Hello Zaneta,

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you experienced. According to our records, the instructor was present for your class, so this appears to be a misunderstanding.

We would like to make it right by offering you a new trial session at your earliest convenience. Our team will reach out to you shortly to arrange this.

Once again, we apologize for any inconvenience and appreciate your understanding.

The Iboux Team

Rated 2 out of 5 stars

Can't reach the company.

Please Iboux provide an email in your response where I could get this magic 24 hr reply.
I was a fan, and do the think the platform can work but what has happened to the support ??? I have three emails sent over a week ago with a query and no reply back. No phone number to contact at all. I see someone else said the same.

May 9, 2024
Unprompted review
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Reply from Iboux Academy

Hello JW,

We apologize for the inconvenience of not receiving a response from us. Please be assured that we maintain a verified 24-hour response time. Please check your Spam folder, as sometimes emails can be mistakenly filtered there.

Additionally, we will reach out to you via TrustPilot to gather more details and investigate your case thoroughly.

Thank you for bringing this to our attention, and we look forward to resolving it promptly.

Kind regards,

The Iboux Team

Rated 5 out of 5 stars

Great teachers

Great teachers , very good prices , what more could you ask for in a language program.

April 20, 2024
Unprompted review
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Reply from Iboux Academy

Thank you for your review, Tom!

The Iboux Team

Rated 5 out of 5 stars

C1/2 level French speaker, and very happy with Iboux

I'm a French to English translator and speak French fluently, but as I live in Australia I get very little chance to practise and maintain my level of French. Since starting with Iboux a couple of months ago, I've been able to have a few hours conversation every week, which is great. I like having a large pool of teachers, with availability at various times. Due to Australia's timezone being so far away from the rest of the world, it can present problems aligning with teachers, but Iboux enlarged my teacher pool which helped a great deal. All teachers are highly qualified native speakers, and help me in my goal to maintain my oral expression at a good level. The pricing is also very reasonable compared with other similar programs. I can strongly recommend Iboux Academie

April 30, 2024
Unprompted review
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Reply from Iboux Academy

Merci beaucoup and thank you so much for sharing your experience learning with us, Carolyne!

Happy learning,

The Iboux Team

Rated 5 out of 5 stars

A great way to learn French

I am learning conversational French so I can converse with several French speaking friends. One of them recommended iboux as a good way to practice my listening and speaking skills. I tried iboux and have found it to be a great way to learn. My instructor understand my goals very well and has tailored my classes to meet them. I am seeing good improvement. I highly recommend iboux.

April 29, 2024
Unprompted review
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Reply from Iboux Academy

Merci beaucoup, Ken ! We are thrilled to hear about your positive experience learning French with us.

The Iboux Team

Rated 1 out of 5 stars

They have a totally improvised and…

They have a totally improvised and disorganized staff, I do not recommend it at all.

December 1, 2023
Unprompted review
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Reply from Iboux Academy

We are sorry to see your review. Despite our efforts to reach out via TrustPilot's messaging system for more details that would enable us to assist you, we have not received any response from you. To ensure a genuine concern is addressed promptly, please contact us directly at support@iboux.com with your information. Thank you for your attention, and we look forward to resolving any genuine issues you might have.

The Iboux Team

Rated 1 out of 5 stars

Poor response time and complicated process for simple request

I havent started studying with them however the response time is very bad and there is no way to reach them over the phone.
I am asking for a simple invoice for an amount i paid 9 days ago and they are not able to provide it, not sure what is so complicated about this and why they accepted the payment in the first place, invoice should be automatically provided.

March 31, 2024
Unprompted review
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Reply from Iboux Academy

Hello Flo,

We are sorry to learn about your experience. Our latest data shows that our average response time is under 24 hours, and our average ticket resolution time—that is, the time taken to solve an issue from the moment a student initially contacts us—is under 48 hours. We are continuously working to reduce these times further to ensure our students have the smoothest possible experience when contacting our Support team. Thus, we were both surprised and concerned to hear about the situation you described.

At this point, with the details provided, we are unable to identify you as a customer. Consequently, we have reached out to you through TrustPilot so we can understand your issue more fully and have our Support team address it immediately.

Thank you again,

The Iboux Team

Rated 5 out of 5 stars

Great experience

Great experience. Teachers are competent and the learning process is well-managed. Five Stars for sure!

February 20, 2024
Unprompted review
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Reply from Iboux Academy

Thank you so much for your review, John!

The Iboux Team

Rated 5 out of 5 stars

Loving it.

Been doing 30min lessons through Iboux and it's been lovely. The material is easy to follow and it's nice to be able to do shorter lessons so my brain doesn't explode.

January 31, 2024
Unprompted review
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Reply from Iboux Academy

Thank you so much for sharing your experience learning with us!

The Iboux Team

Rated 5 out of 5 stars

Private lessons with great value

I have been taking private English lessons here for many years to elevate my verbal skills. The classes are a lot of fun. I can choose the topic and the teachers are always happy to join in. I can only recommend iboux.

January 11, 2024
Unprompted review
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Reply from Iboux Academy

Thank you so much for sharing your positive experience learning with us, Jörg!

The Iboux Team

Rated 5 out of 5 stars

Great method for learning a language

There's no better way to learn and build confidence learning a new language than talking to native speakers. I've enjoyed the classes and meeting the instructors.

December 17, 2023
Unprompted review
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Reply from Iboux Academy

Thank you so much for sharing your experience, Lisa!

The Iboux Team

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