Iberica Food Reviews 

813
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I’m a repeat customer and have always been happy with the olive oil, DHL let me down with not doing next day delivery but that is nothing to do with them. Would definitely recommend

Company replied

Rated 5 out of 5 stars

This store is a treasure trove of quality products and friendly faces. I adore their deli section, where I often pick up fresh sandwiches and salads for lunch. Everything is made daily, and you can... See more

Rated 3 out of 5 stars

Delivery box badly damaged on arrival, arrived at least 24 hours late (so chilled products not chilled), 2 tins dented and one jar of lentils lacking liquid so layer of black lentils at the top.... See more

Rated 4 out of 5 stars

Good choice of good quality Spanish products. Unfortunately, let down but courier (not Iberica’s fault). Company offered a partial refund, however whole day delay in delivering frozen products made th... See more

Company replied

Company details

  1. Cured Ham Store
  2. Cheese Shop
  3. Gourmet Grocery Store
  4. Grocery Delivery Service
  5. Meat Wholesaler
  6. Seafood Wholesaler

Written by the company

We are an award-winning importer of authentic and traditional Spanish products, our main aim is offering a unique range of products, carefully selected in person. Our portfolio includes more than 300 products, from 50 different suppliers, many of whom are dedicated family businesses that have farmed for generations. We are based in Henfield, where we have cold rooms for refrigerated products and we hold a 5 star hygiene rating, our premises being approved for food preparation by the local authority. We work with many of the best food establishments in Sussex and London, which seek to provide authentic Spanish flavors to their customers. We use overnight courier for nation wide deliveries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

813 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(813)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic variety of Spanish food online

Easy to navigate website and placing an order. Packed and delivered within a couple of days of placing my order. Very happy with purchase. Thank you!

November 1, 2025
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Reply from Iberica Food

Thank you so much for your lovely review! We’re delighted to hear you found the website easy to use and that your order arrived quickly.

We really appreciate your kind words and are so glad you’re happy with your purchase.

Rated 5 out of 5 stars

Always a fantastic service 😀

Always a fantastic service 😀

November 1, 2025
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Reply from Iberica Food

Thank you for your kind words and continued support! We’re thrilled to hear you’re always happy with our service 😀

It truly means a lot to us — we look forward to serving you again soon.

Rated 5 out of 5 stars

Claudia was brilliant.

Claudia was brilliant.

October 30, 2025
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Reply from Iberica Food

Thank you for your lovely feedback! We’re so pleased to hear that Claudia was brilliant — we’ll be sure to pass your kind words on to her.

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Excellent all round and speed of…

Excellent all round and speed of delivery thank you

October 1, 2025
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Reply from Iberica Food

Thank you so much for your great feedback! We’re delighted to hear you were pleased with everything — especially the speedy delivery.

We really appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars
Iberica Food logo

Reply from Iberica Food

Thank you for your review! We’re glad to hear your order arrived on time and in perfect condition.

We really appreciate your feedback and look forward to serving you again soon.

Rated 1 out of 5 stars

I recently purchased four boxes of…

I recently purchased four boxes of Turron…I like to have them in to give to Spanish friends…unfortunately the four boxes were damaged on all corners and the top…I sent photos to your customer service and they said that the boxes must have been damaged in transit! I find that very hard to believe! … I now cannot give them as presents as they look so second hand! Gracias por nada! Bernadette Robinson

September 10, 2025
Unprompted review
Rated 2 out of 5 stars

Croquettas somewhat disappointing.

Order/Delivery system good but my delivery was literally just within “am - before noon” timeframe and some of the croquettas felt soft (starting to defrost)and had clumped together. I placed in freezer immediately. I didn’t want to try to separate them for fear of splitting.
I followed cooking instructions to the letter but was disappointed that most of the batch did split. I tried an alternative method as a trial of oven baking but these also split.
I do normally make these myself and appreciate the delicate nature of croquettas specifically when cooking but due to time constraints I ordered frozen.

Overall I would comment the filling was much “looser” than what I make and to be honest there was not a significant taste/flavour difference between the cod and ham, somewhat disappointing.

The Manzanilla Jalapeño olives were exceptional - best I’ve ever had !

September 1, 2025
Rated 4 out of 5 stars

Very good and really nice price

Very good and really nice price. One of the bricks arrived damaged leeking a little bit but I think was the carrier, not the company who packed all the items very well

August 27, 2025
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Reply from Iberica Food

Thank you very much for your kind review. We’re delighted to hear you were happy with the products and prices. We’re sorry to learn that one brick arrived slightly damaged, thank you for recognising this was likely due to the carrier, as we always do our best to pack items securely. We truly appreciate your feedback and look forward to serving you again soon.

Rated 5 out of 5 stars

everything i orered arrived on time…

everything i orered arrived on time well packaged and with good sell by dates

August 27, 2025
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Reply from Iberica Food

Thank you very much for your review. We’re delighted to hear that everything arrived on time, well packaged, and with good dates. Your feedback means a lot to us, and we look forward to serving you again soon.

Rated 4 out of 5 stars

Fast delivery first class produce…

Fast delivery first class produce marzipan

August 2, 2025
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Reply from Iberica Food

Thank you for your kind review. We’re delighted to hear you enjoyed our marzipan and were pleased with the fast delivery and quality. We look forward to serving you again soon!

Rated 5 out of 5 stars

fast delivery

August 3, 2025
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Reply from Iberica Food

Thank you for your review. We’re glad to hear you were happy with the fast delivery and we look forward to serving you again.

Rated 5 out of 5 stars

Present for my Spanish Friends

The was a present for my Spanish Friends, they wow extremely happy with the contents.

July 28, 2025
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Reply from Iberica Food

Thank you for your lovely review. We’re delighted to hear that your Spanish friends were so happy with their gift. We look forward to helping you with more special presents in the future.

Rated 5 out of 5 stars

authentic quality spanish product

authentic quality spanish product, well packed and delivered fast with DPD courier services

July 1, 2025
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Reply from Iberica Food

Thank you very much for your kind review. We’re delighted you were happy with the authentic Spanish products, careful packaging, and fast delivery with DPD. We look forward to serving you again soon.

Rated 5 out of 5 stars

It was what was expected

It was what was expected. The courier didn't bother to ring the door bell so it in the sun.

June 30, 2025
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Reply from Iberica Food

Thank you for your feedback. We’re pleased the order met your expectations, but we’re very sorry to hear the courier did not ring the doorbell and left the parcel in the sun. We will raise this with them to help avoid it happening again.

Rated 5 out of 5 stars

Great Company

Always receive our items in good condition and within a couple of days. It’s difficult to get banderillas in our corner of the U.K. so it’s great that I can go them here.

June 30, 2025
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Reply from Iberica Food

Thank you for your wonderful review. We’re so pleased to hear that you always receive your items quickly and in good condition. It’s great to know we can bring banderillas to your corner of the UK, we look forward to serving you again soon!

Rated 5 out of 5 stars

Larger Cola Cao packets are available…

Larger Cola Cao packets are available rather than the small tubs. As a 'familia numerosa' as we say in Spain, this is highly appreciated.

June 27, 2025
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Reply from Iberica Food

Thank you for your kind review. We’re delighted to hear that the larger Cola Cao packets are useful for your familia numerosa. It’s wonderful to bring a taste of Spain to your home, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Excellence

Easy to use website, quality produce with a quality service

June 30, 2025
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Reply from Iberica Food

Thank you for your lovely review. We’re delighted to hear you found our website easy to use and were happy with both the quality of our products and our service. We truly appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Excellent product and delivery.

Excellent product and delivery.

June 27, 2025
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Reply from Iberica Food

Hello,

Thank you so much for your lovely review! We’re delighted to hear you’re pleased with both the product and our delivery service. Your kind words mean a great deal to us. Warm regards,

Iberica Food Team

Rated 5 out of 5 stars
Iberica Food logo

Reply from Iberica Food

Hello,

Thank you for your kind feedback! We’re thrilled to know our delivery met your expectations once again. Reliable service is very important to us, and your comments encourage our team to keep up the good work.

If there’s ever anything more we can do for you, please don’t hesitate to reach out.

Best wishes,

Iberica Food Team

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