Inst8 SMS Reviews 

13
TrustScore 4.5 out of 5

4.5

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Company details

  1. Software Company

Written by the company

Inst8 SMS Gateway was created to solve the common challenges businesses face with traditional SMS messaging services. We provide an alternative SMS solution that connects directly to your existing CRM systems including HighLevel, Zoho, and Hubspot. Our platform allows businesses to use their own Android devices and SIM cards to send and receive text messages, eliminating the need for complex A2P registrations and provider approvals. This approach enables true two-way messaging functionality where customer replies flow directly back into your customer profiles. The setup process typically takes under 5 minutes, with no complex API configuration required. The Inst8 platform operates on a fixed monthly subscription model rather than per-message pricing, making costs predictable and manageable for businesses with varying messaging volumes.


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4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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4.5

All reviews

(13)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

By far the best SMS solution

By far the best SMS solution, especially for New Zealand. We've struggled for months to find a good solution and we've finally found it. No bugs, simple to use. We can trust this for our business infrastructure

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Inst8: A Refreshing Alternative to Twilio

I've recently started using Inst8 as an alternative to Twilio, and it's been a game-changer. The setup was straightforward, and I was up and running in no time. Unlike Twilio, which can be complex and costly, Inst8 offers a more affordable and user-friendly solution. The ability to use my own SIM card for sending and receiving messages has significantly reduced costs and simplified the process. Plus, the support from the Inst8 team (Thank you David!) has been exceptional. If you're looking for a simpler, more cost-effective SMS solution, I highly recommend giving Inst8 a try.

May 8, 2025
Unprompted review
Inst8 SMS logo

Reply from Inst8 SMS

Thank you Ronald. We appreciate your business

Rated 5 out of 5 stars

Great Twilio alternative especially for non US comapnies

We have been using Inst8 with GHL for over 6 months and it is great for us! As we were looking for alternative to Twilio for our European clients due to their high costs of services outside of US.
Inst8 is a blessing, great solution with an awesome founder that personally reaches out and keeps in touch with his users. Thank you David for your efforts and great product!

November 23, 2024
Unprompted review
Inst8 SMS logo

Reply from Inst8 SMS

Thank you for your review. That's exactly what we are here for and will keep doing for our customers!

Rated 5 out of 5 stars

Amazing founder

Great product, amazing founder support

April 14, 2025
Unprompted review
Inst8 SMS logo

Reply from Inst8 SMS

Thank you Cameron. It’s a pleasure working with you.

Rated 5 out of 5 stars

Top notch customer service

Top notch customer service. Excellent functionallity especially for all my custom needs in using it with AI and assistable and GHL. Never had any major down time. Always just works as needed and if any special question need answering then they get answered within 24 hours. Using it in new zealand mainly at the moment but will be expanding soon.

April 14, 2025
Unprompted review
Inst8 SMS logo

Reply from Inst8 SMS

Thank you for the great review Harry. We look forward to serving you more in the future.

Rated 5 out of 5 stars

Cost effective BULK SMS system.

Inst8 is such a great platform. I was using twillio prior to finding David on the HighLevel community and have not looked back since.

The support is quick, effienct and effective. But more importantly the money we are saving with this system is 2nd to none!!

Hands down the best platform if you are doing sms outreach to your customers.

October 1, 2024
Inst8 SMS logo

Reply from Inst8 SMS

Thank you for your review Carl. We appreciate you.

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