By far the best SMS solution
By far the best SMS solution, especially for New Zealand. We've struggled for months to find a good solution and we've finally found it. No bugs, simple to use. We can trust this for our business infrastructure
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Inst8 SMS Gateway was created to solve the common challenges businesses face with traditional SMS messaging services. We provide an alternative SMS solution that connects directly to your existing CRM systems including HighLevel, Zoho, and Hubspot. Our platform allows businesses to use their own Android devices and SIM cards to send and receive text messages, eliminating the need for complex A2P registrations and provider approvals. This approach enables true two-way messaging functionality where customer replies flow directly back into your customer profiles. The setup process typically takes under 5 minutes, with no complex API configuration required. The Inst8 platform operates on a fixed monthly subscription model rather than per-message pricing, making costs predictable and manageable for businesses with varying messaging volumes.
Auckland, New Zealand
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By far the best SMS solution, especially for New Zealand. We've struggled for months to find a good solution and we've finally found it. No bugs, simple to use. We can trust this for our business infrastructure
Amazing. 5 Stars.
Attitude and willingness to help is exceptional.
But also the servis / app is absolutely worth it.
David is a rockstar. 10/10 customer service. Will be a client for life. Highly recommend.
I've recently started using Inst8 as an alternative to Twilio, and it's been a game-changer. The setup was straightforward, and I was up and running in no time. Unlike Twilio, which can be complex and costly, Inst8 offers a more affordable and user-friendly solution. The ability to use my own SIM card for sending and receiving messages has significantly reduced costs and simplified the process. Plus, the support from the Inst8 team (Thank you David!) has been exceptional. If you're looking for a simpler, more cost-effective SMS solution, I highly recommend giving Inst8 a try.
Reply from Inst8 SMS
We have been using Inst8 with GHL for over 6 months and it is great for us! As we were looking for alternative to Twilio for our European clients due to their high costs of services outside of US.
Inst8 is a blessing, great solution with an awesome founder that personally reaches out and keeps in touch with his users. Thank you David for your efforts and great product!
Reply from Inst8 SMS
Reply from Inst8 SMS
Top notch customer service. Excellent functionallity especially for all my custom needs in using it with AI and assistable and GHL. Never had any major down time. Always just works as needed and if any special question need answering then they get answered within 24 hours. Using it in new zealand mainly at the moment but will be expanding soon.
Reply from Inst8 SMS
Highly recommend this service compared to others like twilio.
Reply from Inst8 SMS
The admin UI is well designed and easier to manage devices and sim cards. The staff is very responsive to support questions.
Reply from Inst8 SMS
Inst8 is such a great platform. I was using twillio prior to finding David on the HighLevel community and have not looked back since.
The support is quick, effienct and effective. But more importantly the money we are saving with this system is 2nd to none!!
Hands down the best platform if you are doing sms outreach to your customers.
Reply from Inst8 SMS
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