Overal very good the customer service is very responsive and helpful, but when there is the option to download invoices from an Online Portal it would be even better and I would give five stars. They... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Clear and quick answers to my questions. It would be easier if I could do this in a configuator in my online Insify environment though.
Company replied
Quick relevant help on website and by phone. Easy to get needed insurances last minute.
Company replied
Good website and service, a little unclear about acceptance
Company replied
Company details
Written by the company
Our mission is just that: to enable/ensure freelancers and entrepreneurs get the best insurance at the best price. Insurance that is fair, fast and flexible. And above all, insurance that is tailored to your needs. All at the touch of a button.
Contact info
Amsterdam, Netherlands
- support@insify.nl
- insify.com
4.5
Excellent
995 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service. Very reality, quick and efficient. Great service all around.
September 4, 2026
Unprompted review
Customer service
I did not have any issues at this stage, but customer service is always quick to help. Nothing to complain.
August 27, 2026
Unprompted review
Simple and straightforward
Simple, easy and straight forward. Clear and transpearant.
August 20, 2026
It was a very user friendly process…
It was a very user friendly process providing the data.
August 13, 2026
Very easy and fast connecting.
Very easy and fast connecting.
Need just to broaden the offer to be even more complete.
August 12, 2026
Really straightforward process to get…
Really straightforward process to get signed up. I needed English certificates to share with a client but I simply sent an email requesting it and they were able to accommodate that within a couple of hours.
August 19, 2026
Unprompted review
Reply from Insify
Beste Edwin, wat vervelend om te horen dat je aanvraag niet geaccepteerd is. Zou jij contact op willen nemen met support@insify.nl en vragen naar Ruben? Graag help ik je dan verder. Ook kun je bellen naar 020 888 1089.
Met vriendelijke groeten,
Team Insify
It was easy going very fast
August 17, 2026
Luuk did very well
Luuk did very well. He responds fast, clear and helps me with my exact problems. Thanks a lot!
August 14, 2026
Unprompted review
The signup process was straightforward…
The signup process was straightforward and intuitive.
July 31, 2026
There is a smooth onboarding and you…
There is a smooth onboarding and you get a good impression about the coverage. No surprises afterwards.
July 16, 2026
Its ok to get this insurance
July 22, 2026
good and efficient communication
I contacted them to cancel my insurance. It was very easy and efficient. They don’t scare you with all possible consequences or anything. I contacted them via WhatsApp, which is very convenient.
July 21, 2026
Unprompted review
Very simple process
Very simple process. Clear cost and coverage overview. Even the support team is responding to questions after business hours to tailor the policy to your needs. Recommend this wholeheartedly.
July 15, 2026
It is easy to set up.
July 3, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.