We had a very pleasant experience with Hypotheek.winkel Ghent. Olivier explained everything thoroughly and was there for us, for every step of the way. He was very reachable and always friendly, no ma... See more
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We had a very good experience! We met with Toon, who helped us determine our budget and later helped us draft an offer, request a loan from the bank and coordinated with a notary. He was very nice and... See more
The service from start to ending was useful and great. They help you throughout the process of buying a house and I felt that their advice and options were tailored to my needs.
They walked me through everything step by step, from start to finish, and gave me complete information along the way. They also listened patiently to my questions and answered each one in detail. I re... See more
Company details
About hypotheek.winkel
Written by the company
Hoe doen wij dat?
Bij hypotheek.winkel loodsen we je als goede coach door het brede aanbod aan hypothecaire leningen en bekijken we al jouw mogelijkheden nadat we eerst helemaal jouw situatie, jouw specifieke project en wensen in kaart hebben gebracht door aandachtig naar je te luisteren.
Zo vergelijken we transparant prijzen, gemak, voorwaarden en producten. We helpen je daaruit te kiezen en geven uitleg over de gevolgen van elke keuze. Want de beste hypothecaire lening bestaat niet uitsluitend uit de beste rentevoet, maar wel uit het beste totaalpakket op jouw maat.
Interessant voor jou?
Onder onze begeleiding hoef je dus vooral niet zelf de omslachtige en vervelende procedures van meerder bankbezoeken te doorlopen. Want onze hypotheek.expert begeleidt je doorheen dat complexe overzicht, vergelijkt en stelt je één of meerdere kredietverleners voor die het beste bij jouw profiel en bij je project passen, evenals met je verwachtingen en doelen.
Bovendien zijn wij niet verbonden aan kredietverstrekkers en dienen we uitsluitende de belangen van onze klant, jouw belangen dus. Daarom ben je er bij ons zeker van dat je de beste deal krijgt.
En dat is niet alles…
Daarenboven staan we aan je zijde doorheen elke fase van de aankoop van een woning.We adviseren je over het uitbrengen van een bod, het tekenen van het compromis, over milieuvriendelijk renoveren tot en met de dag dat jij bij de notaris alles zal afronden. Ook op de lange termijn zit je goed bij ons, want we blijven je dossier pro-actief opvolgen.
Voor hulp bij het vinden én afsluiten van de best passende lening, ben je dus bij ons aan het goede adres.
Contact info
Leuvensesteenweg 643 Bus 14, 1930, Zaventem, Belgium
- 02 486 30 43
- hypo.centrum@hypotheekwinkel.be
- hypotheekwinkel.be
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Replied to 71% of negative reviews
Typically replies within 1 week
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Exemplary Service from Hypotheek.Winkel – Mol
Based on my recent experience with Hypotheek.Winkel – Mol during my house purchase, I am delighted to share a few highlights:
Transparent Guidance: Clear communication on budget possibilities and stretch targets.
Proactive Updates: Regular and timely information throughout the process.
Consistent Follow-Up: Never left us waiting—always on top of things.
Comprehensive Support: Assisted with every additional query beyond the core mortgage process.
Their professionalism and customer-first approach made the entire journey smooth and stress-free.
I would wholeheartedly recommend Hypotheek.Winkel – Mol to friends and colleagues looking for reliable mortgage advice
My experience with hypotheek.winkel…
My experience with hypotheek.winkel Etterbeek has been nothing short of extraordinary. As the Kayumba family, we can say with confidence that their professionalism is a gift. During every moment of my property and loan acquisition, it felt as though we had a constant, caring presence—someone who knew the way, opened the right doors, and delivered perfect results.
Mr. Balluku is the true face of reliability: a man of success, hope, and sincere human warmth. No matter the hour, he was there, ensuring we never walked alone.
To the entire team—thank you a zillion times for making the impossible possible.
We can recommend this great team a zillion times! You gave us the 👌
Great experience
We are so happy we found this mortgage advisors and specifically Caroline Van Woensel. She helped us to find a better deal than the one offered at another company. She also kept us informed about the process at all stages, answered all questions, made sure we understand every document we sign and was representing our best interests every step of the way. Based on our experience we can highly recommend Caroline to anyone.
They helped us with the house credit
They helped us with the house credit. Very prompt and serious.
Highly recommended!
Iused HypotheekWinkel for financial and mortgage advice, and I’m extremely satisfied with their service. Special thanks to Frank Kragt for his professionalism, patience, and support throughout the entire process. Highly recommended!
Amazing and reliable service
Amazing and reliable service. Extremely pleased with my experience.
We are very satisfied with Céline
We are very satisfied with Céline, who guided us through the entire process of obtaining our mortgage. I believe working with expats can be quite challenging, but Céline overcame every obstacle and helped us make our dream home a reality. We highly recommend visiting her — you will definitely be pleased with the service.
Very helpful for a smooth credit dossier
We have been guided and helped all the way to a positive outcome.
Being accompanied by professionals who know what they are doing, made our life much easier.
Very helpful and polite
Very helpful and polite, punctual and easy to deal with. Highly recommended.
Mixed experience – hoping for better communication going forward
Our collaboration with this company started off very positively. We appreciated the friendly and professional manner of our assigned courtier, which gave us confidence in the process.
However, over time, we’ve faced some challenges related to communication and follow-up. On several occasions, we were told that certain steps would be taken — especially in coordinating with the creditor bank — but then experienced long periods without any updates. Unfortunately, attempts to get information through the office were not successful, as colleagues were often unaware of the situation.
Most recently, we were informed that a revised financial plan would be sent to us by the bank on September 19, but we have not received it, nor have we had any further communication on the matter. We were also advised earlier that the plan was preliminary and could be adjusted easily — but in practice, the revision has now taken over a month. This delay has affected our ability to pay for completed work and proceed with necessary next steps.
While we still appreciate the initial support, we believe there is room for improvement in terms of consistent communication and follow-through. We hope that moving forward, these issues can be addressed to ensure a smoother experience for future clients.
My experience with hypotheek winkel was…
My experience with hypotheek winkel was amazing. Their professionalism was on point. There was always someone to talk to whenever necessary, very transparent and friendly. Everything was explained to the last detail. It was a very pleasant experience.
Mathjs and Dave they were really good…
Mathjs and Dave they were really good for us.
We had an excellent and unforgettable…
We had an excellent and unforgettable experience with Evelien throughout our process.Always very clear and quick responses to emails and doubts.She is very professional and friendly.we got such an amazing guidance in our loan process..Finally we are happy to move to our new home..
Reliable and great experience which takes away a bit of the stress of buying a house!
My experience with Willem was great as he guided me through the process of buying my first house. He was very patient, explained everything, was very responsive and transparent about everything. At time I really did not understand certain processes and it was never too much for him to explain it all over again. Or to wait a bit longer for my responses when life got busy. Buying a house can be stressful but at least this part has been a very reliable and trustworthy process for which I am very grateful! I would definitely recommend this branch!
They were really helpful
They were really helpful, also I don't speak the language perfectly and they helped me understand everything by translating in English in our meeting
Poor
Sorry, its a huge disappointment. It was all good at the beginning but after committing to the process, had to go through quite some hidden surprises in the last minute which was a big stress. And, once the mortgage is sold you will be forgotten - your queries or concerns will not be addressed.
Great service
We well accompanied in our search for a home loan. Celine helped us to get our approvals through and was proactive with in handling our issues that came up. We appreciated her help and will happily recommend her.
Gabriel is the best
Gabriel is the best. He explained in layman terms all we needed to know about the mortgage. We would not be able to buy our house without his direction.
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