Huli International Movers Reviews 

225
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and informative. Many highlight the exceptional customer service, noting agents are attentive, understanding, and provide clear advice. Reviewers frequently commend the quick response times and efficient communication, ensuring a smooth process from initial inquiry to follow-up. However, some people mentioned issues with pricing, where costs were higher than expected or included unjustified extra charges. A few other people also felt that the service quality was inconsistent, citing issues with service delivery, unprofessional subcontractors, and unclear responsibility for issues.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting top-notch service, fast responses,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the exceptional and attentive... See more

Response time

People report positive experiences with response times, highlighting prompt and efficient communication from... See more

Price

Reviewers mention ambiguous feedback about price, with some customers praising the transparency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We didn't actually end up using movers, but Clementine's professionalism nd knowledge, was evident from the first contact through to the last. Thank you for the followup. Will definitely keep you in m... See more

Company replied

Rated 5 out of 5 stars

Of the 5 shipping companies I contacted for a quote, only yours answered. Not only that, your sales rep, Celentine Galois, also called me directly by phone! She answered all my questions, provided quo... See more

Company replied

Rated 5 out of 5 stars

Clear and friendly advice concerning our move. The agent that helped us was prompt in answering questions and did extra research to help us figure out the particulars of our move. Made contact by pho... See more

Company replied

Rated 5 out of 5 stars

While I chose not to ship in the end, Alex was on the ball with building my quote with me over the phone, estimating volumes and sizing. Very transparent pricing and the process was explained clearly... See more

Company replied


Company details

  1. #1 of 1 best companies in Moving Company
  2. #1 of 1 best companies in Container Service
  3. #1 of 1 best companies in Freight Forwarding Service
  4. #2 of 2 best companies in Moving and Storage Service
  5. #2 of 3 best companies in Shipping Company
  6. #1 of 1 best companies in Shipping Service

Written by the company

Huli International Movers specializes in international relocation services and freight forwarding all over the world. We offer a range of services including international shipping, professional packing and customs documentation for your Air, Truck or Ocean shipments. We operate in major Canadian cities like Toronto, Calgary, Vancouver, Montreal, Edmonton, Halifax and and we can also offer service in any smaller city in Canada. We can facilitate the movement of household goods and personal items using the below services: Ocean Freight: We handle both full container load (FCL) and less than container load (LCL) shipments, offering options for different needs. For full container loads, we offer sizes in. 20' and 40' containers. Truck Freight: We also provide long-distance moving services within Canada and to the United States or the United States to Canada. We offer LTL or full truck load options. We can offer 26', 40' or 53' Trailers for full truck loads. Air Freight: Need your items delivered fast? No problem, using air freight shipping will get you a faster delivery. Packing and Crating: We offer professional packing services and crating for fragile or valuable items. Customs Documentation: We assist with the necessary import and export documentation for international moves. Customer Service: We emphasize personalized service, working with clients to understand their specific needs and develop tailored moving plans.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(225)

213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Prompt response

Prompt response. Provided detailed information. Prices too high.

July 22, 2026
Huli International Movers logo

Reply from Huli International Movers

Thank you Deepti, we appreciate you taking the time to share you review.

-Huli

Rated 5 out of 5 stars

Great service experience for shipping a container

An impeccable service experience for shipping a container from Panama to Canada. I was offered several options, and the agent assigned to me provided excellent follow-up. The service was personalized, and my agent closely monitored all my questions as well as any changes made to the requested service.

July 22, 2026
Huli International Movers logo

Reply from Huli International Movers

Hi Michel,

Thank you very much for the amazing review, we really appreciate it!

-Huli

Rated 5 out of 5 stars

Amazing service

Alex was awesome, he was always available for any questions we had!

July 21, 2026
Huli International Movers logo

Reply from Huli International Movers

Thanks Justine! We appreciate your review.

-Huli

Rated 5 out of 5 stars

Smooth process

Great communication, my things arrived from Montreal to Europe seven weeks after pick-up. I was given a tracking number for the cargo, the date estimation went from 4 weeks to 7 weeks but this seems understandable considering customs and that there were different companies responsible for the pallet at different times. I had a contact person with Huli and someone who was taking care of things on the European end. Huli did a great job organising this shipment and coordinating with various third-party companies to get all of my possessions to my door. The local deliverers also unwrapped the pallet and carried all of the items into the house despite it being "curbside". Overall incredibly satisfied and grateful.

July 22, 2026
Unprompted review
Huli International Movers logo

Reply from Huli International Movers

Hi Hanna,

Thank you for taking the time to share your experience and for trusting Huli with your move from Montreal to Europe. Glad to hear it all worked out!

-Huli

Rated 5 out of 5 stars

Customer service was amazing as Alex…

Customer service was amazing as Alex was extremely helpful with my inquiries. Overall, a trustworthy and easy-going movers company.

July 21, 2026
Huli International Movers logo

Reply from Huli International Movers

Hi Pierre,

Thank you for taking the time to share your feedback. We're happy to hear that Alex was able to provide excellent customer service with your move.

-Huli

Rated 1 out of 5 stars

Sales was great, Downhill after

Sales was great, turned over to the person handling the move, and it went totally down hill. Instructions were unclear, shipping manifest completely wrong, but not discovered until after the furniture was picked up, even though the documents were sent to Huli the day before. It has been a total nightmare at this point, and I may have lost my items.

July 17, 2026
Unprompted review
Rated 4 out of 5 stars

Alex at HULI

Alex at HULI provided exceptional customer service. Though we ultimately chose a more cost-effective, door-to-door option, his knowledge, communication, and prompt follow-ups were top-notch.

July 15, 2026
Huli International Movers logo

Reply from Huli International Movers

Thank you Linda, much appreciated!

-Huli

Rated 5 out of 5 stars

Alex is a great help and his speed of…

Alex is a great help and his speed of response and customer service is on point! Big shout-out to the coordinator team as well as they are also always helpful whenever speaking with them :)

July 10, 2026
Huli International Movers logo

Reply from Huli International Movers

Thanks Hoddie, we appreciate the review!

-Huli

Rated 5 out of 5 stars

Easy to talk to

Alex has been great to communicate with. He was patient and persistent and followed up right till the end. Thank you Alex!

July 10, 2026
Huli International Movers logo

Reply from Huli International Movers

Thanks for the review, we will let Alex know about your kind words :)

-Huli

Rated 5 out of 5 stars

Alex provided a great explanation of my…

Alex provided a great explanation of my international shipping procedures and a quick quotation as my moving date was so close, very efficient and helpful. Thank you so much for the support.

July 9, 2026
Huli International Movers logo

Reply from Huli International Movers

Thank you Raafat!

-Huli

Rated 5 out of 5 stars

It’s a pressure to meet you

It’s a pressure to meet you - Alex . You have been very helpful and provided your professional advice . I am looking forward to talk to you again when I need extra shipping to oversea . Wish you all the best ! Good job !

July 7, 2026
Huli International Movers logo

Reply from Huli International Movers

Hi Jack,

Thanks so much for your review, we appreciate your kind words!

-Huli

Rated 5 out of 5 stars

Solid communication

I had to change my plans last minute due to unforeseen circumstances, so I had to cancel my service with them. However, their service was top-notch. Alex was very kind, patient and clear with every step of the process. His team was equally understanding. I’m grateful they helped me through the process and I’d definitely consider them when I move.

July 7, 2026
Huli International Movers logo

Reply from Huli International Movers

Thanks Gary, we appreciate the review!

-Huli

Rated 5 out of 5 stars

Great service

Great service, very attentive and understanding.

July 8, 2026
Huli International Movers logo

Reply from Huli International Movers

Thank you Jane, we appreciate your kind words!

-Huli

Rated 4 out of 5 stars

Attentive without being pushy

Made soft inquiries as part of my family's relocation. While we ultimately selected a different approach (keeping most of our household goods in storage) Alex paid good attention to detail and offered the kind of insight we'd hope to receive from an expert in international moves.

June 26, 2026
Huli International Movers logo

Reply from Huli International Movers

Thank you for the review Randall, much appreciated!

-Huli

Rated 5 out of 5 stars

Dianne was friendly

Dianne was friendly, responsive and cooperative.

I ended up with a different moving company, but this company’s customer service was great! thanks to Dianne Pagtalunan

July 2, 2026
Huli International Movers logo

Reply from Huli International Movers

Thank you Rawan! We will let Dianne know about your kind words.

-Huli

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look