Help for Psychology Reviews 

90
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, professional, and welcoming, making every family feel completely at ease throughout the journey. Reviewers emphasize that the assessment process is thorough, well-organized, and conducted with remarkable patience, understanding, and clear explanations. Families consistently point out how helpful and comforting the overall service is from start to finish. However, some people mentioned that the waiting list to get an initial appointment was quite long and required immense patience. Reviewers also noted that communication during this lengthy waiting period could sometimes feel difficult, stressful, or lacking.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly kind,... See more

Service

Customers consistently note positive experiences with service, highlighting supportive, professional, and... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep appreciation for the supportive and... See more

User experience

Clients share positive opinions on user experience, highlighting welcoming and supportive staff who put... See more

Response time

Customers had ambiguous experiences with response time. Reviewers note that initial waits for the assessment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My child has been under the private care of Dr James Fox for quite some time now. The NHS is quite literally on its knees, and when we started our journey a few years ago, there was no awar... See more

Company replied

Rated 5 out of 5 stars

Help for Psychology has been brilliant from start to finish and confirmed a diagnosis for my son, they made us feel at ease. Nothing was too much. Quick at responding to emails. The whole process was... See more

Company replied

Rated 5 out of 5 stars

My daughter was diagnosed in December 2025 and i can praise them enough. They gave us a wealth of information about the process and all staff introduced themselves to my daughter and made the whole pr... See more

Company replied

Rated 5 out of 5 stars

Great experience all the way through. Friendly staff, good communication. It did take over a year from referral to 1st appointment, so we didn't hear anything for ages after filling in the forms, but... See more

Company replied


Company details

  1. Mental Health Service
  2. Child Psychologist
  3. Mental Health Clinic
  4. Pediatrician
  5. Psychologist
  6. Specialized Clinic

Written by the company

Help For Psychology is a specialist clinic dedicated to providing comprehensive Autism and ADHD assessments for both children and adults. Our expert team is committed to understanding each individual's unique journey, offering more than just a diagnosis. We provide a range of services, including post-diagnostic support, therapy, and cognitive assessments, to help our clients secure the best possible future.


Contact info

4.8

Excellent

TrustScore 5 out of 5

90 reviews

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4.8

All reviews

(90)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding!

My daughter was diagnosed in December 2025 and i can praise them enough. They gave us a wealth of information about the process and all staff introduced themselves to my daughter and made the whole process person centred. Cant fault them!

December 1, 2025
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Reply from Help for Psychology

Thank you so much for taking the time to leave such a wonderful review! We are so glad to hear that our team made your daughter feel comfortable and supported throughout her diagnosis in December. Ensuring our care is warm, welcoming, and truly person-centred is at the heart of everything we do. We wish you and your daughter all the very best moving forward!

Help for Psychology

Rated 5 out of 5 stars

So kind

So kind, caring and understanding. Very professional

July 17, 2026
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Reply from Help for Psychology

Thank you so much for your lovely feedback! We’re so glad you felt so well supported by our team.

Help for Psychology

Rated 5 out of 5 stars

Great staff

Great staff, welcoming and reassuring and explained the process well to myself and my daughter.

July 10, 2026
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Reply from Help for Psychology

Thank you for taking the time to share this! It’s wonderful to hear that both you and your daughter felt so welcomed and supported throughout the process.

Help for Psychology

Rated 5 out of 5 stars

10/10 recommend

Fantastic company has really helped me come to terms with my child's diagnosis. After care support has been brilliant too with who can help guide us as a family.
100% supportive and really put your child at ease when doing their assessment.
My child was diagnosed with both ADHD and Autism and I honestly thought being 13 years old they only had one or the other not both. As I assumed it was due to hormones and being a typical teenager. So please don't worry people in the clinic knows what they are looking for and how best to help you and your family.

July 16, 2026
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Reply from Help for Psychology

Thank you so much for sharing your family’s experience with us! Navigating a dual diagnosis like ADHD and Autism—especially during those eventful teenage years—can feel overwhelming, so we’re delighted to hear that our team could put your child at ease and offer clarity.

It’s wonderful knowing that our aftercare support is continuing to guide you all as a family. We really appreciate your kind words and reassurance for other parents who might be in a similar situation!

Help for Psychology

Rated 5 out of 5 stars

Professional & Supportive

Amazing company from start to finish! They kept me informed every step of the way and always stayed in touch if they needed anything else. Everyone was so understanding and supportive, making the whole process stress-free. I couldn’t recommend this company more highly.

July 7, 2026
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Reply from Help for Psychology

Thank you so much for taking the time to share such a lovely review!

We are so glad to hear that our team kept you well-informed and supported throughout your journey with us. Making the process as smooth and stress-free as possible is always our main goal, so knowing we achieved that for you truly means the world. Thank you for your wonderful recommendation!

Help for Psychology

Rated 5 out of 5 stars

Combined asd/adhd assessment

Great service, supportive staff, very professional

July 3, 2026
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Reply from Help for Psychology

Thank you so much for taking the time to leave such kind words! We are thrilled to hear that you had a brilliant experience with our team.

Wishing you all the very best!

Help for Psychology

Rated 5 out of 5 stars

The team were kind

The team were kind, friendly and easily approachable.
The diagnosis for our daughter was given within a week, and the full report was sent a week later.
We would highly recommend

July 3, 2026
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Reply from Help for Psychology

Thank you so much for your wonderful review!

We always strive to be as welcoming and supportive as possible, so it's brilliant to hear that you and your daughter felt comfortable with our team. We're so pleased that we were able to provide you with the results and the full report so swiftly, too.

Thank you for recommending us, and we wish your family all the best!

Help for Psychology

Rated 5 out of 5 stars

Lovely staff very welcoming

Lovely staff very welcoming , very professional. Was brilliant with my daughter. The whole experience from start to finish was good. Would highly recommend.

June 15, 2026
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Reply from Help for Psychology

Thank you so much for your lovely review!

We are thrilled that you and your daughter felt so comfortable and well-cared for during your time with us. Creating a warm, expert environment for families is at the heart of what we do, and we really appreciate you taking the time to share your recommendation.

Wishing you both all the very best!

Help for Psychology

Rated 5 out of 5 stars

Excellent service

Excellent service

June 8, 2026
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Reply from Help for Psychology

Thank you so much for your lovely feedback! We are thrilled to hear that you had such a positive experience with our team. Wishing you all the very best.

Help for Psychology

Rated 4 out of 5 stars

Professional, personable and comprehensive

Once we got to the top of the waiting list our experience with Dite was very good.
We did have to wait for almost a year for the assessment to start and the communication during this time was not very good and made it quite stressful. Our parent meeting was extensive and thorough and I felt that Dite did listen to our observations and concerns.
The time at the clinic was straight forward and calm and the staff were pleasant and professional.
We got the diagnosis for my daughter that we were expecting and received a comprehensive report a few weeks later to take to school. Thank you for your help.

May 19, 2026
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Reply from Help for Psychology

Thank you so much for sharing your family's journey with us! We are thrilled that your time at the clinic felt calm and that Dite made sure you felt truly heard during your extensive meeting. It is wonderful that you now have a thorough report to help support your daughter at school.

We're sorry that the time spent on the waiting list felt stressful for you. We are always looking to make changes and refine our services based on client feedback, especially regarding how we keep in touch with families before an assessment begins. Your insights are incredibly valuable in helping us shape these improvements.

If you have any further thoughts on how we can enhance the waiting list experience, we would love to hear from you at feedback@help4psychology.co.uk.

Help for Psychology

Rated 5 out of 5 stars

Very friendly really helpful and made…

Very friendly really helpful and made me and my son feel very relaxed and comfortable would highly recommend

May 14, 2026
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Reply from Help for Psychology

Thank you so much for the lovely recommendation! It's great to hear that you and your son had such a positive and calming experience during your visit. Putting our families at ease is always our main goal, so it is wonderful to know we achieved that for you both. Wishing you all the very best!

Help for Psychology

Rated 5 out of 5 stars

Amazing staff all put my son at ease…

Amazing staff all put my son at ease and whole process eas organised and explained to us each step of the way, highly recommend.

June 18, 2026
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Reply from Help for Psychology

Thank you so much for such a wonderful recommendation! We are delighted to hear that the team made your son feel comfortable and that the whole journey felt smooth and clear for you both. Knowing you felt well-supported every step of the way means the world to us. Wishing you and your family all the best!

Help for Psychology

Rated 5 out of 5 stars

A positive experience

We had a very positive experience with this team. Although the waiting list was long, the assessment process itself was smooth and well-organised.
The team was friendly, welcoming and professional throughout.
A special thank you to Eddy, who was very good and ensured the report was delivered on time.
Overall, we are very pleased with the service received and would recommend them.

May 18, 2026
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Reply from Help for Psychology

Thank you so much for your kind words and for recommending our service! We really appreciate your patience regarding the waiting list, and it is wonderful to hear that you found the assessment itself smooth and felt so welcomed by the team.

We will make sure to pass your special shout-out directly to Eddy! He will be thrilled to know that his hard work in getting your report to you promptly made such a positive impact on your experience.

Wishing you all the very best for the future!

Help for Psychology

Rated 5 out of 5 stars

Great experience all the way through

Great experience all the way through. Friendly staff, good communication. It did take over a year from referral to 1st appointment, so we didn't hear anything for ages after filling in the forms, but we got the call up eventually. Not complaining, just that it's good to be aware that there is a wait through Right to Choose. Everything explained clearly. Would recommend.

June 12, 2026
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Reply from Help for Psychology

Thank you so much for taking the time to leave such a thoughtful review and for recommending us! We are thrilled to hear that you had a positive experience with our team and found the process well communicated.

We also really appreciate your candidness regarding the Right to Choose waiting times. It can certainly be a lengthy stretch between submitting those initial forms and getting the call, and your feedback provides genuinely helpful context for others navigating the same pathway.

Wishing you all the very best moving forward!

Help for Psychology

Rated 5 out of 5 stars

Lovely places

Lovely places, very chilled all the staff are very nice, made me and my son feel very at ease

May 27, 2026
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Reply from Help for Psychology

Thank you so much for sharing this wonderful feedback! Creating a relaxed and comfortable environment is incredibly important to us, so we are thrilled to hear that our team helped put both you and your son at ease during your visit.

Help for Psychology

Rated 5 out of 5 stars

Professional, and thorough!

I'm going to write roughly the same as the google! Very, very clean, very tidy, very warm, very welcoming staff, absolutely professional.Don't leave any stone unturned! They're correct in what they say! Now, my son can finally get the help that he needs after a long long wait.I would highly recommend this service to anyone.Thank you so much! Thank you for for being thorough! Amazing establishment and every professional was brilliant! Thank you 😊

June 5, 2026
Unprompted review
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Reply from Help for Psychology

Thank you so much for sharing such a wonderful review with us across both platforms! We are truly overjoyed to hear how comfortable and welcome you felt when visiting our clinic.

It is incredibly rewarding to know that our team's dedicated approach has provided you with the clear answers you were looking for, and we are so glad that your son can now access the support he needs. We know how exhausting the journey to this point can often be, so reaching this milestone is brilliant news.

Thank you for your very kind recommendation, and we wish you and your family all the very best for the future!

Help for Psychology

Rated 5 out of 5 stars

Both of the ladies that assessed my son…

Both of the ladies that assessed my son were lovely and really good with him. The lady who my husband and I spoke with was great and really understanding. Time scale between putting in the request and actually been seen was really good. Was expecting a much longer wait.

May 27, 2026
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Reply from Help for Psychology

Thank you so much for taking the time to share your family's experience! It is wonderful to hear that our team helped your son feel at ease and that you and your husband felt truly listened to. We know the lead-up to an assessment can be quite daunting, so we are thrilled that we could get things moving for you much quicker than you anticipated. Wishing you all the very best moving forward!

Help for Psychology

Rated 5 out of 5 stars

Wonderful kind and thorough team.

Wonderful kind and thorough team.

June 2, 2026
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Reply from Help for Psychology

Thank you so much for the lovely feedback! It means the world to us to know you felt so well supported during your time with us. Wishing you all the very best!

Help for Psychology

Rated 5 out of 5 stars

The assessment was done in a relaxed…

The assessment was done in a relaxed environment, making my son feel as comfortable as possible with the tasks that he was given throughout the assessment.

May 21, 2026
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Reply from Help for Psychology

Thank you so much for sharing your experience!

We always strive to create a calm and welcoming space for our patients, so it is truly wonderful to hear that your son felt at ease during his visit with us. We are so glad we could help him feel settled.

Wishing you both the very best for the future.

Help for Psychology

Rated 5 out of 5 stars

The staff were brilliant with my child

The staff were brilliant with my child. They helped and answered lots of questions.

May 21, 2026
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Reply from Help for Psychology

Thank you so much for the lovely review! We are delighted to hear that our team made you and your child feel comfortable and well-informed. Ensuring families have all the answers they need is a top priority for us, and it is wonderful to know you felt fully supported.

Help for Psychology

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