Hartford Reviews 

196
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing is beautifully crafted from wonderful, lightweight fabrics featuring timeless and elegant designs that are perfect for summer. Additionally, people truly appreciate the remarkably fast delivery service, excellent communication, and the overall smooth online shopping experience. Some reviewers were not happy with the sizing, noting that certain garments run much larger than expected or can be difficult to accurately gauge online. Consumers also mentioned that international postage can sometimes be a bit less convenient, while finding the correct fit occasionally requires extra care.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the beautiful quality clothing,... See more

Quality

People report positive experiences with quality, highlighting beautiful clothing and classic designs.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and straightforward ordering... See more

Website

Reviewers highlight positive aspects of website, noting that it is easy to find and to navigate. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had bought some trousers which I sent back and was given a credit note which lasted a year as it was an online credit note. I bought some swimming trunks for my husband which are perfect and in the... See more

Rated 5 out of 5 stars

Wonderful shirts, so light, perfect for summer, I've now got every colour! Very easy delivery to the UK and sizes run true for me.

Rated 5 out of 5 stars

Hartford is a delight to deal with even though I do not live in France. I have just bought a shirt in a fine cotton lawn with a printed pattern - perfect to wear in a heatwave. I already have quite... See more

Rated 5 out of 5 stars

The cotton volie shirts are amazing. a great light weight summer fabrci holiday but thy seem to be in stock


Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Outerwear Store
  5. Women's Clothing Store

Written by the company

Hartford est une marque française de prêt-à-porter fondée en 1979 par Yves Chareton. Inspirée des classiques du vestiaire américain. Elle propose des vêtements pour homme, femme et enfant alliant raffinement décontracté et matières soigneusement sélectionnées : lin français, cotons italiens, cachemire, ou encore alpaga.


Contact info

4.8

Excellent

TrustScore 5 out of 5

196 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(196)

196 reviews in the last 12 months

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Rated 4 out of 5 stars

Beautiful cotton

Hartford shirts are made of the most beautiful cotton and I love my new shirt. It can be hard to gauge your size when you buy on line and I wish I had bought a size down for this shirt.

My review was prompted by trustpilot

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

I have been a longtime fan of Hartford UNTIL NOW.

I have been a longtime fan of Hartford, but a recent experience has changed that.

I ordered pants in a size 54 that were clearly mislabeled. What should have been a simple return became a prolonged negotiation. I was repeatedly asked for additional photographs, measurements, and information, all while trying to obtain the most basic resolution: a refund and complimentary return shipping for incorrectly marked merchandise.

I have closed major deals in Hollywood with greater ease than it took to return these pants. The level of customer service was simply unacceptable for a brand of Hartford’s reputation.

Unfortunately, because of how this was handled, I will no longer be shopping with Hartford.

July 30, 2026
Unprompted review
Hartford logo

Reply from Hartford

Dear Sir Levine,

Thank you for your feedback.

We are sincerely sorry that your customer experience did not meet your expectations.

When you contacted our customer care, we requested photos and measurements to help us determine if the item received was mislabeled.

Once we received the requested measurements, we confirmed that the trousers matched the measurements provided by our production team. However, we also noted a significant difference compared with another pair you own in the same size. We understand how frustrating this must have been and, as we were unable to offer you a suitable alternative, we ultimately arranged a full refund, including the return shipping costs.
We sincerely regret that the handling of this matter left you with such a negative impression of Hartford.

We hope that our final resolution demonstrated our willingness to find a satisfactory solution.

Kind regards,

Hartford Customer Care Team

Rated 5 out of 5 stars

The fits are perfect

The fits are perfect, I like the Hartford style and the returnprocedure is correct although it takes a while as products have to be returned to France

July 15, 2026
Unprompted review
Rated 4 out of 5 stars

Nice but too big

The dress I bought is very nice, but the size was much bigger than I expected. According to your measurement guide I should have order size 4, but I have another dress from you in size 3, so I ordered size 3. Size 2 would have been a better size for me.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Frontlines of Fashion

-Relatively quick shipping to the U.S. West Coast
-Sustainably packaged
-Good communication
-High-quality construction with tight, even stitches and finished, reinforced seams, patch pockets, strong buttons exhibit both function and flare
-Sharp looking garment featuring fine detailing, with subtle, elegant herringbone pattern juxtaposing a rough ready fatigue aesthetic
-Soft, lightweight, 100% cotton fabric composition, beautiful vert militaire dye work

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the Cartoon Shirt in Ciel

Ordered the Cartoon Shirt in Ciel. The ordering process is straightforward and communication throughout is excellent, including clear and regular updates on despatch and delivery. The shirt is beautiful! Hartford products are consistent in their great quality and timeless design. Recommend highly, thank you!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

The only shirt brand I buy.

Hartford are pretty much the only casual shirts I buy. They fit perfectly and always look elegant. Delivery from Europe is faster than most local deliveries. I probably have around 15 of them now, which is the highets accolade I can give.

July 3, 2026
Unprompted review

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