hosting.com Reviews 

Honestly, a fantastic team—very friendly and highly understanding of the client. They work to resolve issues quickly and are very responsive. Best regards.

Great service. Amazing support from Mc. Highly Recommended. A+++

Great assistance received.. Handled with utmost care, courtesy and speed... Thank you.

I appreciate the swift response and customer care

Josh R. is amazing and he helped he with my issue in just a few minutes.

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After managing websites and domains for many years, I've learned that good support is often more important than the hosting itself. Hosting.com has been excellent. Their migration team has answered questions quickly, explained issues clearly, and provided support throughout the move of multiple domains and services.

One of the biggest differences I've noticed is responsiveness. My questions were acknowledged and answered far more quickly than I had experienced with other providers, which made a potentially stressful migration much easier to manage.

The combination of knowledgeable staff, smooth migration assistance, and proactive communication has left a very positive impression. Based on my experience so far, Hosting.com has delivered the level of customer service I was hoping for.

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Really excellent service, immediate response and issues attended to straight away. Yusuf Maulana was great!

This is not a hosting company: it is a DEFRAUDING OPERATION. I have been lied over and over again by these despicable people. I have been running a web design business for 25 years. I have never seen such level of ignorance, carelessness and most of all DISHONESTY.
When this was A2 Hosting, the service was top quality. In little less than 2 years this new management turned an excellent service into the parody of a hosting company, DEFRAUDING their customers and regurgitating pathetic lies.
Everything I wrote here is totally accurate. If you disagree please take me to court for defamation Hosting.com, I am waiting. Shame on these disgraceful people.

Thank you Syed Ahamed - Migrations Specialist, for your prompt action, I highly recommend you and hosting.com for anything related to domain and hosting.

Kim G. was very helpful, patient, and explained every step perfectly. AND, he solved my issue!!! I called A2Hosting previously and was told nothing could be done. Well done, Kim G!!

My experience was great KIM G was of great help and very patient with me

They kept me in the loop on any updates on the errors as they were happening. They helped me navigate cPanel to deal with the PHP version and the update with WHMCS.

I've been with hosting.com for 6+ years.
Last month, I received an invoice for double the amount my plan has been because they "upgraded" their plans to reflect current pricing. I was offered to migrate to a new plan at a lower cost per year, but still a few hundred more Than i had been paying. Reluctantly, I agreed. I was then charged twice, once for the new plan and once for the old plan. I asked why I was charged twice... they said the two plans need to be active at the same time, but then also included a question about how I wanted the refund. I replied. They canceled the old plan before the migration happened. All 20+ of my domains went down. My law firm client "fired" me because email reliability is their top concern. I spent all day in AI chat and on the phone trying to get this expedited. I was informed that it was being handled with priority. After 12+ hours, I received an email that I was able to restore from a backup (which I don't have because again, we're "migrating" but also, they can see a backup so they need me to confirm I want them to do it. I can't believe after 6 years and thousands of dollars, this is how they'd handle this. If there's a migration in process, why would you cancel the account knowing it needs to be active to migrate?

Joshua did awesome helping me with my issue. Thanks again Josh. Your service was great and resolved my issue with the password! John

I initially contacted customer support because I was confused about an invoice and an unexpected charge to my card.

I would especially like to express my sincere appreciation to Ms. Wei for her prompt responses, professionalism, and efficient coordination with the relevant departments. Thanks to her efforts, the source of the issue was quickly identified and clearly explained to me.

Her dedication and willingness to help made the entire experience smooth and reassuring. Excellent customer service, and a special thank you to Ms. Wei for her outstanding assistance!

I needed help to create a staging site, set up DNS and SSL for the staging site, and do some tests for updates to my website. I didn't know how to do that so I called tech support. Within seconds I spoke with Al, who was extremely helpful and told me exactly what to do.

Al was great. Lost my Shop page and I went into a tailspin. Al, took care of it and, before I knew it, I had my Shop Page back. Thanks Al!

Hosting.com uses an AI agent to help with order processing and site migration, and it actually works. It answered all of the necessary questions correctly. A human (Novri in Customer Care) was helpful when I needed them, and their tools and site made it easy to accomplish a fast migration from InMotion Hosting to their platform (to solve a client emergency).