Honey Legal Reviews 

20,504
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,813 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention the friendly and approachable team members who take time to explain everything thoroughly during home visits. Clients feel completely at ease and appreciate the clear guidance provided on wills and power of attorney documents without feeling pressured to buy. Some reviewers were not happy with the overall service, mentioning unexpected trust additions, extra ongoing fees, and frustrating delays when trying to get their paperwork registered properly. People also pointed out communication issues and felt that certain parts of the process lacked transparency regarding costs and legal entities.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that advisors are consistently professional,... See more

Service

Customers consistently note positive experiences with service, highlighting professional and reliable advice... See more

Customer service

Users describe positive interactions with customer service, noting that representatives took the time to... See more

User experience

Clients share positive opinions on user experience, highlighting how representatives explained everything... See more

Instructions

Reviewers mention positive feedback about instructions, expressing clear satisfaction with how professionals... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I panicked when we got an email a couple of weeks ago saying that the company who had drawn up our family trust plan had gone into liquidation several years ago. I contacted Honey Legal who sent John... See more

Company replied

Rated 5 out of 5 stars

Sharon was so friendly and approachable, making us feel completely comfortable and reassuring us that there were no silly questions. She took her time to explain everything thoroughly and made s... See more

Company replied

Rated 5 out of 5 stars

Sarah Clarke from Honey Legal was excellent. She was really professional and friendly. She explained things to us patiently and clearly which reaĺly helped us to understand our options. We felt very r... See more

Company replied

Rated 5 out of 5 stars

Wendy Williams a Honey Legal Advisor broke down everything I needed to know before I agreed on a policy that was right for me. Wendy listened to what I wanted and gave an honest open opinion on wha... See more

Company replied


Company details

  1. Estate Planning Attorney
  2. also in
  3. Legal Services

Written by the company

At Honey Legal, we help individuals and families across England and Wales protect what matters most through expert estate planning services. Established for over 15 years, we have supported more than 100,000 clients with wills, lasting powers of attorney (LPAs), trusts, probate services, and asset protection solutions. We believe estate planning should be straightforward, accessible, and tailored to your individual circumstances. Whether you are writing your first will, putting a lasting power of attorney in place, creating a trust, or seeking probate support, our experienced consultants are here to guide you every step of the way. Our comprehensive estate planning services are designed to help protect your wishes, safeguard your assets, and provide clarity for your loved ones. We take the time to explain your options in plain English, ensuring you understand the decisions available to you and that your legal documents are professionally prepared and legally compliant. To make expert advice as convenient as possible, we offer both face-to-face appointments in the comfort of your own home and flexible telephone consultations. This allows clients across England and Wales to access professional estate planning support in a way that suits their needs. Our focus goes beyond producing legal documents. We help clients plan for the future with confidence, reduce potential complications for their families, and create lasting peace of mind through practical, personalised estate planning solutions. We are also committed to making a positive impact beyond our clients. Honey Legal proudly supports a range of local and national charities, including Help for Heroes, Cancer Research UK, and When You Wish Upon a Star. By donating a percentage of our profits to charitable causes, we help support organisations that make a meaningful difference to people and communities across the UK. At Honey Legal, we are dedicated to delivering trusted advice, professional service, and estate planning solutions that help protect your future and the people who matter most.

Honey Legal - Live for Today. Plan for Tomorrow.

Written by the company

Welcome to the Honey Family.
At Honey Legal, we help individuals and families across England and Wales plan for the future with confidence. Our specialist team provides expert guidance on wills, lasting powers of attorney (LPAs), trusts, probate, and estate planning, making complex legal matters straightforward and easy to understand. We are passionate about delivering a personal service and treating every client with the same care, respect, and attention we would give our own family. Whether you're protecting your assets, safeguarding loved ones, or planning for later life, we're committed to providing clear advice, professional support, and complete peace of mind. More than 100,000 clients have trusted Honey Legal to help protect what matters most. When you choose us, you're not just another customer -you become part of the Honey Legal family.

Personalised Service

Bespoke estate planning guidance

We guarantee a professional, personal, and customer-focused service. Our experienced consultants will guide you through every step of the estate planning process, explaining your options clearly and ensuring your wishes are understood. Your peace of mind is our priority.

Contact info

4.9

Excellent

TrustScore 5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(20,504)

4,532 reviews in the last 12 months

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Rated 5 out of 5 stars

LPA's done and dusted.

Dave was professional and easy to talk to. He explained everything very thoroughly and answered all my questions. Not knowing what to expect I'm very happy to have chosen Honey to sort out my LPA's.

November 5, 2026
Rated 5 out of 5 stars

Superb Service

Paul Stewart came to see me and gave me a professional and exceptional service.

Explained everything thoroughly and simply.

I would recommend him and Honey Legal to anyone.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Susie came back to help us finalise our…

Susie came back to help us finalise our wills. She was most helpful, we now have our wills in place. It was not easy to get to our house due to the ever changing roadworks in town. I am grateful to Susie for her work in getting these documents in place.

November 5, 2026
Unprompted review
Rated 4 out of 5 stars

I met with Dave Jandu from Honey Legal…

I met with Dave Jandu from Honey Legal today. I had made a will online and thought that would be sufficient. After having a casual chat and Dave finding out more about my unique situation I realised there were other things I needed to make my estate water tight. David was very professional, patient and made sure I understand everything before I proceeded. I would highly recommend Dave and Honey Legal.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Both professional and extremely friendly

Daniel provided a professional and thorough explanation of how protection products work, and why some were more suited to my individual needs than others. Daniel was extremely friendly, and attentive to my situation. I would strongly recommend his services to others!

November 5, 2026
Rated 5 out of 5 stars

Informative advise

Claire Higginbotham visited me today.
Our discussion was very helpful and useful.
I would recommend Claire's advice and look forward to proceeding with Honey Legal.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

I found the service very professional

I found the service very professional, as the gentleman called prior to the appointment. Discussed all the options and didn't pressure in any way to go ahead with any policy's and asked us to think and plan what service and plan suits our needs.

November 3, 2026
Rated 5 out of 5 stars

Very informative meeting

Very informative meeting everything was explained in detail byPhilip Bush & left information leaflets to read & make decision very good company to deal with Thank you Peter David Robers

November 4, 2026
Rated 4 out of 5 stars

Honeylegal

Daniel, the representative was pleasent, and professional. He talked me through the process and left me leaflets to read at my leisure and no pressure to sign up today

November 4, 2026

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