Overall good. The only issue is sometimes the timing is bit off between when we show interest to know when viewing happens. Wish there is more time and rough timeline from the ad being announced to in... See more
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HomeQ is very user-friendly and easy to navigate. After collecting a reasonable number of points, you can start applying for apartments in your preferred areas, although your chances of being select... See more
Company replied
HomeQ was extremely helpful in finding a great house for rent. The process was straightforward, easy to navigate, and made our home search stress-free.
Company replied
I discuss my problem with Willhem customer service and staff. They act efficiently and take actions. I believe that in future they will stand with me in every matter. A good customer service is when y... See more
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Company details
Written by the company
HomeQ är Sveriges största marknadsplats för förstahandslägenheter. Bli medlem idag helt gratis och sök bland tusentals lediga lägenheter från både privatvärdar och kommuner. En och samma kö för alla hyresvärdar, från Ystad till Karesuando. Hitta ditt drömboende snabbt, tryggt och utan krusiduller.
Contact info
Folkungagatan 44, 118 26, Stockholm, Sweden
- support@homeq.se
- homeq.se
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Excellent process
September 2, 2026
Hello
Hello
I am so happy for the services you gave me . I appreciate to have this apartment after so many years of trying to get an apartment. Home services is nice, I good quick response and help with the chatt help. I appreciate 🙏
August 25, 2026
Houses shown are high quality
Overall good. The only issue is sometimes the timing is bit off between when we show interest to know when viewing happens. Wish there is more time and rough timeline from the ad being announced to interest to viewing.
August 17, 2026
Reply from HomeQ
Hej Prem,
Thank you for your kind review! We're very happy to hear that you've had a great experience with HomeQ.
Kind regards,
HomeQ
HomeQ was extremely helpful in finding…
HomeQ was extremely helpful in finding a great house for rent. The process was straightforward, easy to navigate, and made our home search stress-free.
August 14, 2026
Reply from HomeQ
Hej Bhushan,
Thank you for your kind review! We're very happy to hear that HomeQ made your search for a new home straightforward and stress-free. Congratulations on your new home!
Kind regards,
HomeQ
All good except language
All good except language. It will be better to have option to change web page language to English.
August 14, 2026
Reply from HomeQ
Hej Taylan,
Thank you for your review and your feedback! We're glad to hear that you've had an overall good experience with HomeQ. We also appreciate your suggestion regarding the possibility of using the website in English and will take your feedback with us.
Kind regards,
HomeQ
Smooth and nice experience!
I've found a first hand contract from first attempt in the area I really wanted to live in. Took me 48 hours from applying to signing a contract.
August 14, 2026
Reply from HomeQ
Hej Anatoli,
Thank you for your review! We're very happy to hear that you found a first-hand contract in the area you wanted, and in only 48 hours. Congratulations on your new home!
Kind regards,
HomeQ
Great Service and Clear Communication.”
The rental process was smooth, the property matched the listing and the communication was clear. I’m satisfied with my new home.”
August 14, 2026
Reply from HomeQ
Hej Mani,
Thank you for your kind review! We're happy to hear that the rental process went smoothly, that the property matched the listing and that the communication was clear. We hope you'll enjoy your new home!
Kind regards,
HomeQ
Lack of Transparency and Unfair Rejections
I have been looking for a rental property in the Lulea area through HomeQ and have faced rejection on nearly 10 applications. Although all my documents were properly submitted and complete, I have yet to receive any clear reason for these refusals. The responses I get are usually just that "the landlord makes the choice," which feels dismissive and unhelpful. This lack of clarity and support has put me in a very challenging position. As a renter, I believe it is reasonable to expect transparency regarding why applications are declined and to have a fairer, more open process. I strongly encourage HomeQ to improve communication and provide better assistance to applicants.
August 10, 2026
Unprompted review
Reply from HomeQ
Hej Mehmet,
Thank you for taking the time to share your feedback. We understand that it can be frustrating to apply for several apartments without being selected, especially when your profile and documents are complete.
HomeQ is a marketplace where landlords advertise their available apartments. Each landlord sets their own rental policy and decides which applicants are invited to viewings and ultimately offered a contract.
We understand your wish for greater transparency and appreciate you sharing your experience with us. We continuously work to make the application process and the information available to applicants as clear as possible.
Kind regards,
HomeQ
väldigt bra upplevelse, jag hittade en jätte fin legenhet genom Home q
i found really quickly mya new appartment and home q helped me a lot
July 27, 2026
Reply from HomeQ
Hej Margarita,
Thank you for your review! We're very happy to hear that you found your new apartment quickly and that we could help you along the way.
Vänligen,
HomeQ
The overall communication was great…
The overall communication was great straight forward no issues at all.
July 21, 2026
Reply from HomeQ
Hi Foday,
Thank you for your review! We're glad to hear that the communication was clear and that everything went smoothly throughout the process.
Vänligen,
HomeQ
I am very happy for homeq..thanks
July 24, 2026
Reply from HomeQ
Hi Jony,
Thank you for your kind words! We're very happy to hear that you've had a positive experience with HomeQ.
Vänligen,
HomeQ
It was a great experience
It was a great experience. It took longer than expected to find the right place, but everything worked out well in the end. Thank you for your help and support. I truly appreciate it
July 23, 2026
Reply from HomeQ
Hi Madhushree,
Thank you for sharing your experience!
We're glad that everything worked out in the end and that you found the right place.
We truly appreciate your kind words about the help and support you received.
Vänligen,
HomeQ
Great platform and easy to use
Great platform and easy to use. My only suggestion is to allow more than 5 active applications. The limit makes it harder to find a home, especially in a competitive market. Overall, a good service!
July 13, 2026
Reply from HomeQ
Hi Sabina,
Thank you for your thoughtful feedback!
We're happy to hear that you find HomeQ easy to use. We also appreciate your suggestion regarding the number of active applications and will take your feedback with us.
Vänligen,
HomeQ
Reply from HomeQ
Hi Zainab,
Thank you for your lovely review! We're very happy to hear that you're satisfied with HomeQ and have had a positive experience.
Vänligen,
HomeQ
Easy and reliable.
July 13, 2026
Reply from HomeQ
Hi Cynthia,
Thank you for your kind review, we appreciate it!
Best regards,
HomeQ
Every guidance was very good.
I got the apartment very soon when I give interest. I got the reply quickly when I had some questions. It was not long waiting time to get the apartment .
July 9, 2026
Reply from HomeQ
Hi Rani,
Thank you so much for the feedback - we appreciate it!
Best regards,
HomeQ
HomeQ+ Helped Me Find My New Apartment in Just 3 Months
HomeQ is very user-friendly and easy to navigate. After collecting a reasonable number of points, you can start applying for apartments in your preferred areas, although your chances of being selected may still be limited.
However, once I signed up for HomeQ+, I gained much better insight into which apartments I had a realistic chance of being invited to view. This made the process much more efficient and helped me focus on the right opportunities.
As a result, I found my new apartment within just three months and was successful after only three viewings. For me, HomeQ+ was definitely worth it and made a real difference in the apartment search process.
July 2, 2026
Reply from HomeQ
Hej Paulo,
Thank you so much for your detailed review!
We're delighted to hear that HomeQ+ helped you better understand your chances and ultimately made your apartment search more efficient.
Congratulations on finding your new home, and thank you for sharing your experience!
Kind regards,
HomeQ
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