Where are my other two chairs? Terrible communication from your end. Only received one shipment and no update. *update - the team at Hoft has resolved the missing chairs issue and really impressed... See more
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Hoft Home is a modern furniture company committed to bringing high-quality, mid-century-inspired designs to homes across Canada and the United States. We offer free shipping nationwide through a sophisticated warehousing network and advanced AI-driven logistics, allowing us to efficiently route orders and minimize transit times. With distribution hubs strategically located throughout both countries, we ensure seamless delivery to nearly every state and province, providing exceptional service no matter where you are. Experience effortless style, premium craftsmanship, and a hassle-free shopping experience with Höft Home.
1140 W Pender St #1370, V6E 2R9, Vancouver, Canada
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Amazing! Super fast delivery and super simple assembly. Fit beautifully with how we've designed our space! Thank you.
We noticed a small defect in our fairly new table and we had a new one within weeks. Very happy with this service and the table !
I love the table I bought from Hoft : Small and elegant. The delivery time was a bit long, tough.
All items were in great shape on opening of the boxes and assembly was very quick and simple!
I am looking forward to the chairs and table arriving
Order arrived by the end of the period stated to us. Wonderful furniture! Solid wood table! Easy to assemble.
A company that really stands by their product. There where a couple of hiccups which were quickly rectified. I would not hesitate to order from Hoft again. GREAT customer service. Well constructed furniture that will kick any living space up 100 per cent.
Great customer service
The kitchen stools we got are high quality stools and very easy to assemble.
I'm in love with my new table. It is the perfect size for my condo dining area. I've received many compliments. Assembly was quick and easy.
I purchased 2 Zaki dining chairs from Hoft. I liked that it is a Canadian company. The chairs arrived quickly and were packaged very well. I was able to assemble them easily. The quality is good for flat pack furniture that is self-assembled. I gave this 4 stars because one of the screws in the back did not thread properly with the supplied screw and I had to use a longer screw to get it to work.
They look very nice, and seem sturdy. They are a little on the small side for dining chairs - not a substantial or large chair. They do look very nice though and are quite sturdy. I am happy with the purchase and I think the quality is good compared to the price.
Love Hoft Home furniture. Ive purchased several pieces over the years.
Fast delivery and an awesome product. Everything arrived quickly and exactly as expected. Very happy with my order from Hoft Home and would definitely recommend them.
I purchased the Werner dining table and the Maia dining chairs, and the quality is outstanding for the price. I ordered them on pre order, and they arrived at the early end of the estimated delivery time. I highly recommend them!
I wish I could give 0 stars - absolutely no communication giving order status. When we called to follow up it was ‘with a different carrier’ so no one could advise on the status. Now they’re asking us to rate our experience when NOTHING HAS BEEN DELIVERED. Zero. Zero stars.
The order arrived. Hoft was very good with the follow-up once they found out about how late the delivery was (about 1 month). They called me to let me know that they were in touch with the shipping company. The order came through this week as they said, and the quality of the items seems very good. A couple of suggestions for Hoft: a) label the boxes with how many items per box (there were 2 chairs per box and 3 boxes, so we had to open to ascertain that the 6 chairs had been delivered), b) provide tracking number and shipping company name so that the customer can follow the delivery in real-time.
Nice furniture, good price, good service from Hoft.
I really like the quality of the chairs. However, I'm missing a bolt to hold the back on one of the chairs. I sent a message requesting one be sent to me, however, no one responded to me. I will follow-up again, but I shouldn't have to. The shipping with Canpar was substandard. They attempted delivery at a time I was not home, left a delivery slip indicating they would be back the next day. I stayed home all day and they didn't show up. I ended up going to pick them up myself at their warehouse as I couldn't find out when or if they were going to deliver the chairs to me. In view of the above, I would not recommend to anyone and probably won't order again even though there is another item I would like to order.
The table arrived very quickly and excellent quality, assembling the table was a very easy and fast process. It looks great in my dining room! I had to change the delivery address after the table had shipped, and Ethan made the change with no problem. Thank you, I’m very happy with this purchase & with Höft!
Reply from hofthome.com
Loved the chairs, but unfortunately they were too low for my table. So far the return process has been seamless. The customer service agent was professional and helpful. He walked me through each step of the return process and made sure everything was in order before we disconnected the call.
Reply from hofthome.com
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