ho. Mobile Reviews 

44,390
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

SIM service ant internet work too good all of trieste..I am really feeling good..but company office need minimum 1 must.. because in trieste ware is ho customer counter work..thay cant doing help..I... See more

Company replied

Rated 4 out of 5 stars

at the start had some issues getting my SIM, but the service so far has been flawless, also the support was amazing and fast

Company replied

Rated 5 out of 5 stars

So far is solid mobile company, the signal is good and worth for the price. Also, included on package a EU credit which is very helpful for short trip in Europe

Company replied

Rated 2 out of 5 stars

Decently priced and decent connection, but don’t forget it is Vodafone - there will always be some hidden fee somewhere. If you call from Italy to Switzerland, no matter if the number you’re calling i... See more

Company replied

Company details

  1. Telecommunications Service Provider

About ho. Mobile

Written by the company

Dal 2018, noi di ho. Mobile lavoriamo ogni giorno per offrire il meglio a tutti i nostri clienti: tanti Giga, zero costi extra, un’app facilissima da usare, l'eSIM e il 5G!

La nostra rete in 4G copre il 98% del territorio italiano e le nostre offerte sono sempre super trasparenti.

La nostra rete 5G è in continua espansione! Verifica copertura

Con eSIM e SPID attivi un numero in pochissimi minuti! Verifica processo.

Abbiamo tanti servizi per i nostri clienti: puoi personalizzare il tuo numero di telefono, collezionare gli ho. Sticker per aver diritto a ricariche e un sacco di altri vantaggi, vincere premi aiutandoci ad ampliare la nostra grande famiglia con Porta tutti in ho., o sbloccare al massimo la velocità di navigazione con ho. Il turbo e ho+.

Non è tutto, ma forse a questo punto ti conviene andare a scoprire il resto di persona, sul nostro sito o nel punto vendita più vicino. Ti aspettiamo, a presto!

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

44K reviews

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4.2

All reviews

(44,390)

10,750 reviews in the last 12 months

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Rated 4 out of 5 stars

at the start had some issues getting my…

at the start had some issues getting my SIM, but the service so far has been flawless, also the support was amazing and fast

June 15, 2026
ho. Mobile logo

Reply from ho. Mobile

Hi Juan Manuel there! 🌊 We're really sorry about the initial hiccup with your SIM, but so glad to hear that everything since has been smooth sailing!
Knowing our support team stepped up quickly and that your service has been flawless means the world to us.
Thank you so much for your patience and for being with us—enjoy your seamless connection! 🍀

Rated 3 out of 5 stars

I would appreciate more internet data

I would very much appreciate more internet data from HO.

February 20, 2026
ho. Mobile logo

Reply from ho. Mobile

Ciao Tiziana! 🌸 Grazie per la recensione e per il tuo prezioso consiglio! 🥰
Avere ancora più Giga per navigare in totale libertà è un'esigenza fondamentale e prendiamo subito nota della tua richiesta. Ti ricordiamo che direttamente dall'app ho. Mobile puoi verificare in ogni momento se ci sono offerte con più dati dedicate a te o attivare la funzione "Riparti" se li finisci prima del tempo.
Speriamo di poterti offrire presto l'opzione perfetta per le tue esigenze! ✨

Rated 5 out of 5 stars

Good Services and availability of staff

Good Services and availability of staff

June 15, 2026
ho. Mobile logo

Reply from ho. Mobile

Ciao Joe, grazie mille per le 5 stelle! ⭐ Sapere che hai trovato servizi ottimi e uno staff sempre disponibile per il tuo numero ho. ci rende davvero orgogliosi. Ti auguriamo una splendida giornata e una navigazione sempre al top! 🚀

Rated 2 out of 5 stars

I can´t access APP

June 16, 2026
ho. Mobile logo

Reply from ho. Mobile

Hi CARLOS ! We are truly sorry for the trouble you're having accessing the app—this is definitely not the smooth experience we want to give you!
To figure out what's freezing the screen and get things sorted, please give us a quick call at our number 192121. You'll find an operator ready right away to guide you step-by-step and get everything back up and running.
Thank you so much for your patience, we are completely at your service!

Rated 5 out of 5 stars

Happy

So far is solid mobile company, the signal is good and worth for the price.
Also, included on package a EU credit which is very helpful for short trip in Europe

September 30, 2025
ho. Mobile logo

Reply from ho. Mobile

Hi! We're thrilled to hear that you're enjoying our solid signal and great value. 🌍 It's awesome that the EU roaming credit came in handy for your trips! Thanks for sharing your positive experience with your ho. number. Have a wonderful day!

Rated 5 out of 5 stars

Tiziana helped me resolve the problem I…

Tiziana helped me resolve the problem I had with activating my eSIM. Thank you!

July 3, 2026
Unprompted review
ho. Mobile logo

Reply from ho. Mobile

Hello Lila! 😊What a wonderful note to read! We will be absolutely thrilled to run over to Tiziana and share your sweet message directly with her. Hearing that her help turned your eSIM activation into a smooth success is the best news of our day.
Thank you so much for taking the time to share this. Welcome to the ho. Mobile family, and happy surfing with your new digital SIM! 🧭🛶

Rated 5 out of 5 stars

all good

all good, very reccomended

March 11, 2026
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Reply from ho. Mobile

Hi Francesco! 😊Thank you so much for the 5 stars and for highly recommending us!
We are thrilled to hear that everything is going "all good" with your ho. Mobile experience. Delivering a smooth, hassle-free service is exactly what we aim for every single day. 😊
Thanks for choosing ho. and enjoy your seamless browsing! 🏄‍♂️💎

Rated 5 out of 5 stars

SIM service ant internet work too good…

SIM service ant internet work too good all of trieste..I am really feeling good..but company office need minimum 1 must.. because in trieste ware is ho customer counter work..thay cant doing help..I have experience one of ho counter near piazza Garibaldi...so company costumer office must need

May 28, 2026
ho. Mobile logo

Reply from ho. Mobile

Hi Sheikh! 🤠 It's fantastic to know that our internet and SIM service are working "too good" in Trieste!
We really appreciate your honest feedback about the customer counter experience near Piazza Garibaldi. Since we operate entirely online to avoid the high costs of traditional physical stores (passing those savings directly onto your monthly plan), our local counters have limited systems. However, you don't need to feel lost! Whenever you encounter an issue that the local shop can't fix, just drop us a private message on Facebook or Instagram. Our online support team is fully equipped to handle any advanced request remotely, without you having to wait in line. Have a great time surfing with ho.! 🏄‍♂️🏁

Rated 2 out of 5 stars

Ho perso suscrption with AI..

Ho perso suscrption with AI... cancelled

May 16, 2026
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Reply from ho. Mobile

Ciao ci piacerebbe sapere cosa non è andato bene. Chiamaci il 192121 dal tuo numero ho. oppure dalla SIM di un altro operatore all' 800688788 o scrivici su Facebook Messenger.

Rated 5 out of 5 stars

Ottimo customer service!

Ottimo customer service!

May 21, 2026
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Reply from ho. Mobile

Ciao Imi, che splendido feedback 😍 Sapere che il nostro customer service è stato all'altezza delle tue aspettative ci riempie di gioia. Continueremo a lavorare con la stessa passione per dare sempre il massimo a te e al tuo numero ho. Grazie di ❤️

Rated 1 out of 5 stars

Won't let you refund

Won't let you refund. They are a sim company, yet ask for a phone number to verify the OTP. Since I have a german number, I can't even contact support.

June 16, 2026
Unprompted review
ho. Mobile logo

Reply from ho. Mobile

Ciao Nik, sorry for the friction with the OTP and your refund! We want to help you solve this blocking issue and check what's happening. Please get in touch with us by calling 800688788 from any other operator or send us a private message on Facebook Messenger. We'll find a solution together. Speak soon!

Rated 5 out of 5 stars

Funziona

Easy , flawless , cheap, recommended

May 14, 2026
ho. Mobile logo

Reply from ho. Mobile

Ciao Franco! Non c'è soddisfazione più grande di un servizio che fa il suo dovere in modo immediato, fin dal primo giorno. Abbiamo eliminato tutti i vecchi mal di testa del settore proprio per mantenere le cose lineari e accessibili a tutti. Questo tuo verdetto così fresco ed entusiasta è il miglior timbro di garanzia per il nostro lavoro. Grazie di cuore e buona navigazione!✨✨✨

Rated 5 out of 5 stars

Best quality for the price

By getting your e-SIM I was able to call everywhere I wanted at a very good price.

May 4, 2026
ho. Mobile logo

Reply from ho. Mobile

Hi Pierangelo! We are thrilled to hear that our e-SIM is giving you the best quality and the freedom to make calls wherever you want at such a great price. 🌍 Thank you so much for choosing your ho. number and for sharing your fantastic five-star experience. Have an amazing day! 🚀

Rated 5 out of 5 stars

I don’t use much data but seams ok on…

I don’t use much data but seams ok on signal .

May 11, 2026
ho. Mobile logo

Reply from ho. Mobile

Hi Julia Michelle!🦋🦋We really appreciate your review! It's fantastic to know that our coverage gives you the peace of mind you need, no matter how much data you use. Thank you for being a part of our network!🤩💜👍

Rated 5 out of 5 stars

Very reliable

Very reliable, and good price, not eveyone needs 200+gb.

May 11, 2026
ho. Mobile logo

Reply from ho. Mobile

Ciao, grazie mille per aver condiviso la tua esperienza! 😊Ci fa davvero piacere che tu trovi conveniente e affidabile l'offerta per il tuo numero ho. Spesso non servono giga infiniti, ma la giusta quantità al prezzo corretto ❤️

Rated 1 out of 5 stars

Your staff give me a deal if you bring…

Your staff give me a deal if you bring clients you get gift 20 euro belans on your but avery one lyer

May 9, 2026
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Reply from ho. Mobile

Hi Gohar, we're so sorry to hear about your disappointment and want to immediately clarify what happened with your bonus. Our "Bring Your Friends" program regularly awards the expected rewards when all activation steps are completed correctly. To find out what went wrong with the invitations on your ho. number, call us at 192121: we'll check your situation immediately and provide you with a clear answer. We wish you a good day.

Rated 2 out of 5 stars

Decently priced and decent connection

Decently priced and decent connection, but don’t forget it is Vodafone - there will always be some hidden fee somewhere. If you call from Italy to Switzerland, no matter if the number you’re calling is Italian or Swiss, you will end up paying for the call.

November 21, 2025
ho. Mobile logo

Reply from ho. Mobile

Hi Gabriele, we want to provide you with maximum transparency: with ho. there are no nasty surprises or hidden costs! If you call from Italy to a Swiss number (prefix +41), you'll be charged internationally, while calls to Italian numbers are covered by your plan. To clearly check and verify the cost details for your ho. number, give us a call at 192121: we're ready to clarify every cent. Best regards!

Rated 5 out of 5 stars

Tutto bene

Very good and cine service

May 28, 2026
ho. Mobile logo

Reply from ho. Mobile

Hello! 🌟 Thank you so much for the 5 stars. We are thrilled to hear that you are enjoying our service and finding it both good and kind. Keeping our customers happy is our main goal every day!

Rated 5 out of 5 stars

I love the service and cover

I love the service and cover

April 28, 2026
ho. Mobile logo

Reply from ho. Mobile

Hi Nader! Reading your words completely made our day and fills our hearts with joy! 🥰 Hearing that you love our service and coverage is the best reward we could ever ask for. We promise to keep working hard to always give you the smooth, reliable connection you deserve. Thank you so much for sending this lovely energy our way! 🥂

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