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Kyero Reviews 

421
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 142 reviews, reviewers had a great experience with this company. Customers find the website very good and easy to use, providing useful information and a wide range of properties. Many appreciate the clear pictures, map locations, and detailed descriptions that help them understand available options. People also highlight the platform's ability to tailor to specific needs and offer regular updates, making the property search smooth. However, some people mentioned that the website's filtering capabilities sometimes failed to consider their specified criteria. This led to receiving irrelevant property suggestions, such as listings outside their budget or desired location, or for different property types than requested, despite using search parameters.

What people talk about most

Website

Reviewers highlight ambiguous aspects of the website, with many praising its ease of use, visual appeal, and... See more

Location

Clients share ambiguous opinions on location, with some reviewers appreciating the platform for helping them... See more

User experience

Users describe positive interactions with user experience, highlighting the website's ease of use and clear... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising quick, responsive... See more

Customer communications

People report ambiguous experiences with contact, with some customers praising good and quick communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi there Your property offerings are mostly good but I've noticed that lately my criteria/filters are not always being considered. Beautiful properties but well outside my budget. And being prepar... See more

Company replied

Rated 4 out of 5 stars

Up to yesterday it was excellent. I had a favorites list and was arranging to visit 3 properties. Last night the system wanted me to update my account & change password. I clicked forgotten my... See more

Company replied

Rated 4 out of 5 stars

Great for showing you many properties in the areas you request but just wish Kyero would insist sellers put all expenses on along with their listings so no shocks later. Communal fees, ibi, basura fee... See more

Company replied

Rated 4 out of 5 stars

informations are nearly always useful informations are nearly always useful, plenty, nearly all what you need. Sometimes it would be useful to see more about the surroundings of the house, for examp... See more

Company replied


Company details

  1. Real Estate Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Real Estate Consultant
  5. Real Estate Rental Agency
  6. Search Engine Company

Written by the company

We help people find their sunshine in Spain, Portugal, France and Italy. Kyero.com is the number 1 property portal for international buyers. Browse, shortlist & arrange viewings on hundreds of thousands of properties on Kyero.com.


Contact info

4.0

Great

TrustScore 4 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(421)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

the site location and description of…

the site location and description of the place

December 30, 2025
Kyero logo

Reply from Kyero

We’re pleased the site details helped provide a clear sense of the location and the property. Your feedback means a lot to our team.

Rated 1 out of 5 stars

No interest in client's

Contacted agent before and also when we arrived in Spain. We are cash buyers and told the agent a particular place we wanted to view we also asked her if she had any recommendations of other properties and if so we would be willing to view. She contacted us by WhatsApp to see if we had arrived to which we told her we had and that was the last we heard from her. Just to reiterate we were cash buyers so after waiting 3 days we went with another Estate Agency and found a beautiful new build penthouse apartment

June 4, 2026
Kyero logo

Reply from Kyero

Thank you for sharing your experience. We’re sorry to hear that the agent you contacted through Kyero did not follow up as expected.

While Kyero is not involved in the communication between buyers and individual agents, we do want people to have a positive experience when using our platform. Feedback like this is helpful, and we’ll take it into account as we continue working with advertisers on the site.

We’re glad to hear you found a property in the end, and we wish you all the best with it.

Rated 5 out of 5 stars

It's easy to filter the area & key…

It's easy to filter the area & key things u want to see. Great to get regular updates too

May 2, 2026
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Reply from Kyero

Thank you for your lovely review. It’s great to hear the filters and updates are helping make the search easier.

We really appreciate you taking the time to share this.

Rated 5 out of 5 stars

Kyero has helped myself and my wife…

Kyero has helped myself and my wife work out where we want to retire too, so many options to either buy or rent.

April 27, 2026
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Reply from Kyero

Thank you for sharing such a special part of your life plans with us. Choosing where to retire is a big decision, and it means a lot to know Kyero has been able to help you and your wife along the way.

We wish you both happiness and confidence as you find the place that feels right for your next chapter.

Rated 1 out of 5 stars

UnfortunatelyNothing will change after this behavior. It's a shame

Unfortunately, no satisfactory answers to inquiries.

Or rather, no response whatsoever.

May 2, 2026
Kyero logo

Reply from Kyero

Thank you for your feedback. We’re sorry to hear you didn’t receive a response after making an enquiry.

Kyero connects buyers and renters with estate agents, so replies come directly from the agent handling the property. We understand how frustrating it is when there’s no follow-up, and we appreciate you bringing this to our attention.

If you would like to email help@kyero.com, we’ll look into this as soon as possible.

Rated 5 out of 5 stars

Excellent website easy to use and like…

Excellent website easy to use and like the map to show where it is

April 22, 2026
Kyero logo

Reply from Kyero

Thank you for your kind review. We really appreciate it.

It’s great to know the website is easy to use and that the map feature is helpful when looking at properties.

Rated 4 out of 5 stars

Good customer service and good…

Good customer service and good communication with the team

April 26, 2026
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Reply from Kyero

Thank you for taking the time to leave us a review. We really appreciate your feedback and are pleased our team could support you well.

Rated 4 out of 5 stars

There is a lot of news and normally up…

There is a lot of news and normally up to date.
I would like to see more video’s

April 19, 2026
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Reply from Kyero

Thank you for your review. We really appreciate your feedback and are pleased Kyero is helping you stay informed.

Your suggestion about adding more videos is really helpful, and we’ll keep this in mind as we continue improving the site.

Rated 5 out of 5 stars

Very convenient

I have always found Kyero to be very convenient ,I have used Kyero for many years now,, and if you build up your reputation and always pay on time ,,then Kyero is a pure gift .

April 9, 2026
Kyero logo

Reply from Kyero

Thank you for your kind review and for using Kyero over the years. We really appreciate your continued trust and support.

It means a lot to know the service has been useful and reliable for you.

Rated 5 out of 5 stars

Fantastic for information 👏

Fantastic for information 👏

April 4, 2026
Kyero logo

Reply from Kyero

Thank you for your review. We really appreciate your feedback and are pleased Kyero is a helpful source of information for you.

Rated 4 out of 5 stars

A very fast,and very polite and very…

A very fast,and very polite and very professional company.

April 9, 2026
Kyero logo

Reply from Kyero

Thank you for your kind words. It means a lot to know our team are doing their job well and we really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Quick

Quick, responsive service. Very helpful in setting up our profile.

March 27, 2026
Kyero logo

Reply from Kyero

Thank you for your review. It’s great to know our support things easy and we really appreciate you sharing your experience.

Rated 2 out of 5 stars

Customer service needs some review

I contacted this company after it being recommended by several colleagues. I was interested in advertizing as a real estate professional. I wanted to test it out to see what the response was like, so requested a small package to begin with. We deal with many different property portals and this is kind of standard to see what the results are like. However, this is the first time I was told, that it would be a waste of time just contracting a small package, and if I wanted results, I needed to contract a much larger packet. I was dumbfounded. I work in sales and I understand upselling, but to tell a potentially new client that he is wasting his time, was incredible. Just to speak in that way to a new client shows a lack of training and a complete non-comprehension of the sales process.

April 21, 2026
Unprompted review
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Reply from Kyero

Thank you for taking the time to share this. We’re sorry the conversation left you feeling this way, especially when you were approaching Kyero as a new professional customer and recommended by colleugues.

That is not the experience we want anyone to have and none of our sales team are incentivised to upsell, only to give advertisers a realistic expectation on results.

In high competiition areas this can sometimes mean that recommended packages are larger, though terminology like a waste of time is certainly not something that should be used or conveyed on any package we offer and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

perfect site for.looking houses in spain

The nummer of houses on the site and the perfect explanation of the houses

March 25, 2026
Kyero logo

Reply from Kyero

Thank you for your kind review. We’re really pleased to hear that the number of properties on Kyero and the clear listing information made a positive impression.

We appreciate you taking the time to share your experience, and we wish you all the best with your property search.

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