Kline Collective Reviews 

741
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the high quality of the artwork, noting that the stunning physical pieces feature rich textures and look even better in person. Consumers also highlight the exceptional customer service, explaining that representatives communicate clearly and keep buyers updated throughout the entire order process. However, some customers also noted that the shipping crates were extremely heavy and somewhat difficult to dispose of or open after delivery. A few people mentioned that the delivery process or initial preview required extra time and multiple rounds of revisions to accurately match the expected colors.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the brushwork and textures look... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the stunning brushwork,... See more

User experience

People report positive experiences with user experience, finding the entire ordering and preview process... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive communication and helpful... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, balancing smooth arrivals with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ended up canceling my order before production started, and I was pleasantly surprised by how easy the refund process was. Later I made a correct purchase. The support team explained everything clear... See more

Company replied

Rated 5 out of 5 stars

I lost trust in buying art online because last time I purchased art from another shop which was a disaster, crappy frame and non-existent customer service. I need new art for my projects and found inf... See more

Company replied

Rated 5 out of 5 stars

I ordered this as a birthday present for my daughter, so I was really hoping it would arrive in time for her birthday. There was a slight shipping delay, and I started getting a bit worried that it mi... See more

Company replied

Rated 5 out of 5 stars

Customer service was amazing! They kept me in the loop as to the progress and sent photos so I could have the artist adjust deeper or lighter shades of blue and or silver. I absolutely love it and... See more

Company replied


Company details

  1. Art Gallery
  2. Art Studio
  3. Decoration and Interior Design Store
  4. Home Improvement Store
  5. Paintings Store
  6. Picture Frame Shop

Written by the company

Kline Collective is a boutique art gallery in southern California that showcases exceptional contemporary artwork by emerging artists. Our mission? To let art tell your story. We curate bold, colorful handcrafted paintings that are elegant and modern. We bring sophistication and a rich aesthetic experience to our clients’ lives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

741 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(741)

349 reviews in the last 12 months

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Rated 5 out of 5 stars

Deja Vu 2

From the beginning of my contact with Kline the service has been very great. All my questions and concerns were answered. The artist making the changes that I requested contacted me and presented visuals of the final painting. Deja Vu 2 was just as I imagined in my apartment.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a very large custom painting…

I ordered a very large custom painting and was amazed by the quality and the issues of shipping it because I am so scared of the damage issues. I also asked if we can do a custom color of the frame. We exchanged emails in a week and they are so patient in terms of sending us the frame colors that they can offer. It took another 3 weeks and it finally arrived. It's exactly as what they promised. The brushwork is stunning and everyone who visits asks where we bought it. Love everything. Guys, don't be shy to ask them for the frame picutres and frames that they can offer. They can offer a lot of nice options.

August 19, 2026
Kline Collective logo

Reply from Kline Collective

Hi Marko,

Thank you so much for taking the time to share such a detailed review! I’m especially glad to hear that your large custom piece arrived exactly as promised and that the quality and brushwork made such a strong impression.

I also really appreciate you mentioning the frame customization process. With a large artwork, choosing the right frame can make a big difference, so I’m happy our team could take the time to show you different options and help you find one that suited your vision.

And hearing that your guests are already asking where you bought it is such a wonderful compliment! Thank you again for your patience, trust, and recommendation. I hope you continue to enjoy your artwork for many years to come.

Best regards,
Gwen

Rated 5 out of 5 stars

The painting arrived in perfect…

The painting arrived in perfect condition despite traveling internationally. Packaging was extremely secure and everything looked exactly like the approval photos.

August 13, 2026
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Reply from Kline Collective

Hi Destini,

Thank you so much for taking the time to share your feedback! I’m delighted to hear that your painting arrived in perfect condition, especially after its international journey.

It’s also wonderful to know that the packaging kept everything secure and that the artwork looked just as you had seen in the approval photos. We always want our customers to feel confident about what they’re receiving, so I’m glad the final piece met your expectations.

Thank you again for choosing Kline Collective, and I hope you enjoy your artwork for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

This was my third purchase from Kline…

This was my third purchase from Kline Collective and it definitely won’t be my last. The quality has been consistently excellent and the service is always friendly and professional.

August 13, 2026
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Reply from Kline Collective

Hi Gracie,

Thank you so much for taking the time to share your experience, and especially for choosing Kline Collective for the third time! We’re incredibly grateful for your continued trust and support.

It’s wonderful to hear that the quality has remained consistent across your purchases and that you’ve always found our service friendly and professional. Having returning customers like you means a great deal to our team.

Thank you again for coming back to us, and we can’t wait to help you with your next piece!

Best regards,
Gwen

Rated 5 out of 5 stars

Worth every dollar

Worth every dollar. The artwork is substantial, beautifully framed, and looks far more expensive than what we paid. We’ve already recommended Kline Collective to friends.

August 13, 2026
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Reply from Kline Collective

Hi Abigail,

Thank you so much for taking the time to share your wonderful feedback! I’m delighted to hear that the artwork and framing exceeded your expectations and that you felt the quality was well worth the investment.

It’s especially lovely to know you’ve already recommended Kline Collective to your friends. That kind of recommendation is incredibly meaningful to us and truly appreciated.

I hope you continue to enjoy your artwork and all the character it brings to your space!

Best regards,
Gwen

Rated 1 out of 5 stars

Severely disappointed

I'm surprised Kline does not have any kind of quality control over the art work. What we received lacked the lighting characteristics and finesse that made the original picture special. It was very rudimentary and not an acceptable representation of the artwork we chose. We asked they to stop work on the art work and redo it, but they sent it to us anyway and stated they would refuse to take it back. Or mistake for trusting that they would oversee the production of a good product.

July 25, 2026
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Reply from Kline Collective

We’re sorry to read this review, but we feel it leaves out important details regarding what happened with your order.

As our artworks are individually made to order, we contacted you four times by email during the production process specifically to request your feedback and approval. Unfortunately, we did not receive the required response or instructions within the timeframe provided. We understand that you were away on holiday at the time; however, this was outside the control of both Kline Collective and the artist, and production could not be placed on hold indefinitely without communication.

We take quality control and customer feedback very seriously, which is precisely why we reached out more than once before the artwork was completed and dispatched. It is therefore disappointing to see the situation presented as though your concerns were ignored and the artwork was simply sent despite your instructions.

Our made-to-order policies and production procedures exist to ensure that customers have an opportunity to provide feedback while also allowing our artists to complete orders within reasonable timelines. We always endeavor to work constructively with our customers, but this requires timely communication and cooperation from both sides.

We stand behind the efforts made by our team and artist throughout this order and believe it is important that the full circumstances are represented fairly.

Rated 5 out of 5 stars

The artist was extremely helpful and…

The artist was extremely helpful and responsive and making sure my art piece would be exactly what I wanted and to my liking. I'm thrilled with the final product.

July 23, 2026
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Reply from Kline Collective

Hi Kimberlee,

Thank you so much for taking the time to share your experience! I’m so glad to hear that the artist was attentive to your ideas and took the time to make sure the piece felt right for you.

It’s wonderful to know you’re thrilled with the final result. Thank you for trusting us with your artwork, and I hope it continues to bring you joy!

Best regards,
Gwen

Rated 5 out of 5 stars

Ordered a painting about France…

Ordered a painting about France Provence and it is really nice The painting looks even better in person than in the preview photos. It has completely transformed our dining room.

August 13, 2026
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Reply from Kline Collective

Hi Palmira,

Thank you so much for taking the time to share your review! I’m delighted to hear that your Provence painting made an even stronger impression in person. There’s something special about seeing the textures and details up close that photos simply can’t fully capture.

It’s wonderful to know it has completely transformed your dining room. I hope it continues to bring a little piece of Provence into your home for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

The painting was as promised. The frame came bent at the top

The painting was as promised. Very good customer service.

July 23, 2026
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Reply from Kline Collective

Hi Renee,

Thank you for taking the time to leave your feedback. I’m glad to hear the painting itself was as promised, but I’m very sorry that the frame arrived bent at the top. That’s certainly not the condition we want your artwork to reach you in.

Please reach out to our support team with a photo of the affected area if you haven’t already, so we can take a closer look and help find the best solution for you.

Thank you again for bringing this to our attention.

Best regards,
Gwen

Rated 5 out of 5 stars

Perfect

Everything went smoothly, they let me know how things were going all along the way and the painting is spectacular.
I couldn't be happier with my purchase.
Thanks again to everyone involved.

August 14, 2026
Unprompted review
Kline Collective logo

Reply from Kline Collective

Hi Mime,

Thank you so much for taking the time to leave such a wonderful review! I’m really happy to hear that you felt informed throughout the process and that the painting turned out spectacular.

It’s lovely to know you couldn’t be happier with your purchase. I’ll be sure to share your kind words with everyone involved—they’ll be thrilled to hear them!

Best regards,
Gwen

Rated 5 out of 5 stars

Very professional gallery from start to…

Very professional gallery from start to finish. I couldn’t be happier with my painting. The digital simulation fits my visions well. They confirmed all the tiny details of the colors before painting. It took about 2 weeks for them to finalize the painting. The preview process gave me so much confidence before it shipped, and the final artwork exceeded my expectations. The colors are rich, the texture is beautiful, and the quality of the frame is excellent. Great job well done!

August 5, 2026
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Reply from Kline Collective

Hi Larry,

Thank you so much for taking the time to share such a detailed review! I’m really glad the digital simulation and the color discussions helped you feel confident before the painting was created. We know those small details can make a big difference when bringing a piece into your space.

It’s wonderful to hear that the preview process gave you peace of mind and that the finished artwork went beyond what you expected. I’m especially happy that the rich colors, texture, and frame quality all came together for you.

Thank you again for your trust and kind words. I hope you enjoy your artwork for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

Shipping was fast

Shipping was fast, and the artwork arrived securely packaged. Installation was easy and the painting immediately became the centerpiece of our home.

August 5, 2026
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Reply from Kline Collective

Hi George,

Thank you so much for taking the time to leave a review! I’m glad everything arrived quickly and securely, and that the installation was straightforward for you.

It’s especially lovely to hear that the painting has become the centerpiece of your home. I hope you continue to enjoy having it as part of your space!

Best regards,
Gwen

Rated 5 out of 5 stars

What impressed me most was the preview…

What impressed me most was the preview before shipping. Being able to request a few small changes gave me confidence, and the final result was exactly what I envisioned.

August 5, 2026
Kline Collective logo

Reply from Kline Collective

Hi Oliver,

Thank you so much for taking the time to share your feedback! I’m really glad the preview and small adjustments gave you the confidence to move forward with the piece. It’s always rewarding when those final refinements help bring the artwork closer to what you had envisioned.

I’m especially happy to hear the finished result turned out exactly as you hoped. Thank you again for trusting us with your artwork!

Best regards,
Gwen

Rated 5 out of 5 stars

Shipping was secure

Shipping was secure, the painting arrived in perfect condition, and the craftsmanship exceeded my expectations. I would definitely purchase from them again.

August 5, 2026
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Reply from Kline Collective

Hi Buthaynah,

Thank you so much for taking the time to share your experience! I’m delighted to hear that everything arrived safely and that the craftsmanship turned out even better than you expected.

Knowing you’d choose Kline Collective again is such a lovely compliment. We truly appreciate your trust and hope you enjoy your artwork for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

The preview photos were already…

The preview photos were already impressive, but seeing the painting in person was another level. The texture and depth simply can’t be captured in pictures. Absolutely beautiful.

July 30, 2026
Kline Collective logo

Reply from Kline Collective

Hi Lily,

Thank you so much for taking the time to share your experience! I’m so glad the painting made an even stronger impression in person. The texture and depth are such a big part of what gives each piece its character, and they’re often difficult to fully capture through photos.

It’s wonderful to hear you found it absolutely beautiful. I hope you enjoy discovering all those little details in person!

Best regards,
Gwen

Rated 5 out of 5 stars

Very nice gallery to work with

Very nice gallery to work with. Beautiful collections. Support local framing.

July 30, 2026
Kline Collective logo

Reply from Kline Collective

Hi Katherine,

Thank you so much for taking the time to leave a review! We’re delighted to hear you enjoyed exploring our collection and had a positive experience working with us.

We’re also glad you appreciated the local framing. We believe the framing is such an important part of presenting the artwork, so it’s lovely to hear that stood out to you.

Thank you again for your support, and we hope you enjoy your artwork!

Best regards,
Gwen

Rated 5 out of 5 stars

Outstanding quality

Outstanding quality. My artwork was framed in the Czech Republic before delivery. The quality was outstanding, and everything arrived professionally packaged. It felt like ordering from a local business rather than an overseas company.

July 30, 2026
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Reply from Kline Collective

Hi Janet,

Thank you so much for taking the time to share your experience! I’m delighted to hear that the framing in the Czech Republic met your expectations and that the artwork arrived so carefully packaged.

It’s especially lovely to hear that the whole experience felt more like working with a local business. That sense of personal service is something we really value, so your feedback is wonderful to receive.

Thank you again for choosing Kline Collective, and I hope you enjoy your artwork for many years to come!

Best regards,
Gwen

Rated 5 out of 5 stars

The colors are true to the reference…

The colors are true to the reference photos, the texture is beautiful, and the solid wood frame gives it a premium gallery-quality finish.

July 30, 2026
Kline Collective logo

Reply from Kline Collective

Hi Debra,

Thank you so much for taking the time to share your feedback! I’m so glad the colors came through as expected and that the texture and solid wood frame added the finishing touch you were hoping for.

It’s wonderful to hear that the piece has that premium, gallery-quality feel in person. Thank you again for choosing Kline Collective, and I hope you enjoy your artwork for a long time to come!

Best regards,
Gwen

Rated 5 out of 5 stars

The artwork arrived safely inside a…

The artwork arrived safely inside a sturdy wooden crate, and there wasn’t a single scratch or dent on the frame. The crate definitely protected the painting well. My only suggestion is that it’s quite heavy and not the easiest thing to dispose of afterward. Also, if Kline Collective ever offers installation services or additional shipping options besides DHL, that would make the experience even better. Overall, I’m extremely satisfied with both the artwork and the service.

August 1, 2026
Kline Collective logo

Reply from Kline Collective

Hi Mia,

Thank you so much for taking the time to share such detailed feedback! I’m really glad the wooden crate did its job and that your artwork arrived without a single mark. We know the crate can be quite heavy and a little inconvenient to deal with afterward, so we genuinely appreciate you mentioning that.

Your suggestions about installation and additional delivery options are also very helpful, and I’ll make sure they’re noted by our team. It’s great to hear that, despite those points, you’re extremely happy with both the artwork and the overall service.

Thank you again for your trust and for sharing such thoughtful feedback!

Best regards,
Gwen

Rated 5 out of 5 stars

I live in Toronto

I live in Toronto, and having the artwork framed locally in Canada made the entire experience so much smoother. The shipping was faster than I expected, and the frame arrived in perfect condition. It’s nice knowing they have local partners instead of shipping everything internationally.

July 30, 2026
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Reply from Kline Collective

Hi Carolyn,

Thank you so much for taking the time to share your experience! I’m really glad the local framing in Canada made the whole process easier and that your artwork arrived sooner than expected and in perfect condition.

We’re happy that having local partners helped make the experience feel more convenient and reassuring. Thank you again for choosing Kline Collective, and I hope you enjoy your artwork for many years to come!

Best regards,
Gwen

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