Kingdomride Reviews 

Our experiences with Kingdomride were pleasant, helpful and courteous right from the time of our initial enquiry and continued through to the quality of the service provided for our booking.
We had confidence in the processes due to prompt responses to our enquiries and their flexibility with our arrangements. The consultant even provided some suggestions for our itinerary.
We had a private four hour booking in a very nice Audi A6 with a thoroughly helpful and friendly driver, this included hotel pick-up for which he was early. He provided a last minute addition to our plans becasue we had the time to do so and then he dropped us right at Heathrow T2 entrance.
We will use Kingdomride again.

We made the best experience with this company hiring a 17-seater Mercedes bus for 2 days. The driver have been always on time, we had very modern, well maintained coaches. Booking process went smooth and the staff really took care of us organizing the whole trip for 12 people. We really recommend!

Booking was easy and a simple call answered all my questions. Our van was waiting for us when we exited the terminal at the airport. Our driver was kind and patient. He drove safely and dropped us at our door.
My only concern was we had two child car seats and could not get them fastened as tightly as they should have been due to the seatbelts not locking like they do in the USA. We will bring an additional piece of hardware next time for those. Not their fault but might want to give a heads up for child car seat needs. Thank you for your great service!
We would book with this company again.

Excellent communication, prompt arrival, great driver's and competitive pricing.

Always an Adventure
We had a little hiccup in the beginning.
We were not given Driver info prior to docking in Southampton.
Made a call and it was handled promptly.
Driver was polite, took care of luggage of 4 travelers, drove from Southampton to London making 2 stops.
Would use the service again

Highly recommend Kingdom Ride for your travel needs! They made the process very easy to book & was communicative all the way up until the trip, and even after. They were professional, accommodating, and affordable! We did a roundtrip & the experience was as smooth as possible. Thank you guys!

We booked a large van for 9 of us for a weekend return trip from Glasgow to Dalmally. The drivers Neil & Bob arrived early and waited for us. They were friendly and helpful. The head office also kept in touch with us by whatsapp and phone calls to make sure that we were ok. Will use them again for future trips and recommend to friends.

Excellent experience, hiring a 16 seater van,clean vehicle, professional service and everything was smooth from booking to drop-off

Kingdom Ride Travel! Professional, reliable, and punctual from start to finish. The vehicle was spotless, comfortable, and well-maintained, making the journey very enjoyable. The driver was friendly, courteous, and drove safely throughout. Booking was easy and communication was excellent. I would highly recommend Kingdom Ride Travel to anyone looking for dependable and high-quality transport service. Will definitely use them again!

When I initially contacted Joseph at Kingdomride, I was very skeptical because of a negative experience I had the year prior with a different vendor. I had ALOT of questions and requirements for my group. Joseph assured me that everything I asked for would be taken care of. Needless to say, Kingdomride came through and blew it out of the water! From our personalized pickup at London Luton Airport, our smooth ride to Bletchley Park for a 3 hour stay, and a simple transition to our final destination to the Lancaster Gate area in London. **NO STRESS** The service was exceptional, vehicle was clean, and all of our luggage (which was ALOT) fit easily! Thank you so much, I will definitely book again if we return.

I am a victim of this company's failure. I supplied all supporting documents to Trustpilot and reported the company's repeated use of the flagging system to Trustpilot’s Integrity Team.

What happened
I booked and paid in full on 9 February 2026 for a trip on 10 February 2026 (Invoice KR-2621; $990.87). A 13:00 pickup time no driver arrived. I have a 26-page email history with the company’s sales team that shows the booking and invoice.

My original review, which displayed the Verified badge, was removed after the company repeatedly flagged it. I have provided all supporting documents to Trustpilot’s Integrity Team. On latest they said that it contained private information of employees while it was a direct answer to company's pubic response in which they accused me for being a competitor and not the customer. When they couldn't handle the truth they started flagging my reviews from all possible reasons to silence my voice.

Verifiable concerns
- Companies House lists Company #13079365 under SIC 47910 (“Retail sale via mail order houses or via Internet”), not as a transport operator.
- The customer-facing address (39 Heygate Street) does not appear to be an operational transport office; Companies House shows a residential address as the registered office.
- The website uses vehicle images that appear to be stock photos; staff described some images as "for illustration purposes only."
- The company has not publicly provided a Private Hire Operator Licence number or equivalent licensing details.

Company statements and inconsistencies
The company publicly said the invoice "does not exist," denied receiving payment, and accused me of being a competitor. Their public responses have changed over time, and I reported those inconsistencies and their flagging behaviour to Trustpilot.

Challenge to the company
If you are a legitimate transport provider, publicly post verifiable proof here showing:
1) your Private Hire Operator Licence number (or equivalent licence), and
2) a working business address and evidence of an operational fleet.

If you cannot provide these verifiable documents publicly, do not make false accusations and try to hide criticism.

Actions I have taken
- Supplied all payment documentation and full email correspondence to Trustpilot’s Integrity Team.
- Reported the company’s repeated flagging and apparent content suppression to Trustpilot.
- I will report the matter to the police as well.

Advice to other customers
1) First check the other reviews on their profile. They have suspicious reviews which seem to be fake. Even trustpilot team admitted that they had taken their fake review down which shows that this company is deceiving people. Newly created accounts from different locations gave positive reviews which is very suspicious.
2) Check Companies House records, ask to see a Private Hire Operator Licence, and insist on a confirmed driver allocation before sending money. Be extremely cautious.

Kingdom Ride was and is absolutely divine. From the quick response time, to the professionalism of the drivers. We brought a large group from America to London, and the service was stellar. I HIGHLY recommend.

Both Drivers we used were on time & efficient!

The first driver was absolutely incredible with his knowledge of london & sharing with us the history !

We were picked up in Cotswolds and taken to London. Wonderful experience. So easy and felt so safe !

Efficient and quick to reply. Kingdom Ride helped save Christmas after flight disruptions had our group of 6 delayed and flying into a different airport. A few texts and emails were all that was needed to setup a very comfortable and efficient ride on short notice on Christmas Day.

Amazing service amazing crew 💯👏

Such peace of mind getting from London to Portsmouth to embark on our Virgin ocean holiday. Our driver was on time and delivered us straight to the check in point. Excellent service all round and would recommend.

We had such a wonderful experience with Kingdom Rides from start to finish! Our wedding day involved multiple stops, and they seamlessly accommodated every pick-up and drop-off. Their communication was clear, timely, and reassuring throughout the process. I would highly recommend them to anyone in need of reliable shuttle service.

They were great. Drivers timely and patient when we were running behind. They also let us update our agenda when we made last second plans. Customer service was awesome. Would recommend and will use again!