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Kaldi Reviews 

81
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TrustScore 4.5 out of 5

4.5

Coffee Store
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Company details

  1. Coffee Store
  2. Coffee Shop
  3. Espresso Bar
  4. Tea Store

Written by the company

Welkom bij Kaldi! Wij zijn de aanbieder van kwalitatieve koffie en thee. Met een ruim assortiment, is er voor iedereen een smaak die bij jou past. Zo kan jij thuis genieten van dé perfecte kop koffie of thee. Naast een webshop kan je ook bij 26 locaties in Nederland terecht om passend advies te krijgen over onze koffiebonen en thee, zodat jij jouw smaak kan ontdekken.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

81 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(81)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

You are awesome

You are awesome. Great coffee, great delivery.

Kaldi blend is amazing.

Consider giving 250gr packs option to keep coffee fresher for long deliveries (I buy kgs)

August 25, 2026
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Reply from Kaldi

Hello,

Thank you for your review.

We are glad to hear that you find our Kaldi Blend amazing and that everything went well with the delivery.

We do offer 250 gram packs for all our coffee. You can find that package here: https://www.kaldi.nl/en/products/kaldi-blend-250-gram

However, this does not mean that the coffee will be fresher. Our Kaldi Blend kilos sell more than the 250gr, so the kilo packages are mostly fresher. The coffee gets roasted on order and since we order more kilo packages than 250gr packages, the kilos are more recently roasted and therefore fresher.

If you have any questions, please don't hesitate to contact us.

Kind regards,
Team Kaldi headquarters

Rated 1 out of 5 stars

Never again

This was, without a doubt, the worst iced matcha I have ever had. On a day over 30°C, I ordered an iced matcha with coconut milk. I didn’t mind the high price, as long as the quality matched.

To my surprise, I saw the staff member use leftover matcha from a bowl sitting next to him and add only a small amount to a cup that was mostly filled with ice. The result was a watery, extremely bitter drink with almost no matcha flavor at all. The cup was not even properly filled.

The service was not rude, but it was very impersonal and not particularly welcoming. Since payment was required before preparation, I had no opportunity to reconsider my order after seeing how it was made.

I took a few sips because I was thirsty, but ended up throwing the rest away. For this price, I expected a freshly prepared, high-quality iced matcha. Unfortunately, this was a very disappointing experience.

June 25, 2026
Unprompted review
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Reply from Kaldi

Good morning Maya,

Our apologies that you experienced this situation.

This is not the experience that we want our customers to have. I will redirect your review to my colleague who is in charge of the communication between headquarters and the stores. He will contact the store in Amsterdam to ensure that this will not happen again.

I do hope that you will consider visiting this or one of our other stores in Amsterdam again.

If you have any other questions, please send an e-mail to: info@kaldi.nl.

Kind regards,
Team Kaldi headquarters

Rated 5 out of 5 stars

good website and fast delivery

January 26, 2026
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Reply from Kaldi

Hello,

Thank you for your review.

We are happy to hear find our website good. If you do any tips, please don't hesitate to contact us.

Kind regards,
Team Kaldi headquarters

Rated 5 out of 5 stars

Great coffee and atmosphere!

Great coffee and atmosphere!

June 13, 2026
Unprompted review
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Reply from Kaldi

Hello Tilly,

Thank you for the review.

We love to hear that you like our coffee and atmosphere at Kaldi Amsterdam- van Woustraat. We hope to see you soon again.

Kind regards,
Team Kaldi headquarters

Rated 5 out of 5 stars

Pistachio Latte - love it

They’ve got this killer Pistachio Latte,honestly, it’s so good. It’s usually my go-to, or I’ll grab a Dutch Cappuccino. The crew there is super chill, and for the quality and the location, the prices are actually a steal.

February 4, 2026
Unprompted review
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Reply from Kaldi

Hello,

Thank you for your review about our store Amsterdam - van Woustraat.

We are happy to hear that you are positive about the store and the drinks.
We hope to see you again soon.

Kind regards,
Team Kaldi

Rated 4 out of 5 stars

Web-Page is not available in English…

Web-Page is not available in English and my Dutch is not existent.

December 2, 2025
Kaldi logo

Reply from Kaldi

Dear Robert,

Thank you for the review.

Our site is mostly translated in English with the homepage being: https://www.kaldi.nl/en. If there are any specific pages that are not in English, please let us know via email: info@kaldi.nl and we will fix that.

Best regards,
Team Kaldi

Show reviews in all languages. (81 reviews)

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