Frilla Reviews 

11,778
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Clear and transparent website, making it very easy to place an order. The shipping was incredibly fast, even though I accidentally provided our old address! I was able to track the status of the pa... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m extremely happy with this car wash brush! It’s very practical, easy to use, and makes washing the car so much quicker and easier. The bristles clean really well without scratching the sur... See more

Company replied

Rated 5 out of 5 stars

Onestly, I missplaced a lefter in my phone number, but they immediatly they sent me an email so I could correct my error. The package arrived pretty fast and in perfect condition. The phone is a very... See more

Company replied

Rated 5 out of 5 stars

I placed my order on Sunday and it arrived midweek, exactly within the delivery time I was given. It looks great, works without any problems, and matches the description perfectly. A smooth experience... See more

Company replied

Company details

  1. Online Marketplace
  2. also in
  3. Children's Store
  4. Christmas Store
  5. Household Goods Wholesaler
  6. Pet Store
  7. Swimwear Store

Written by the company

"Frilla – Elevate Everyday Living" At Frilla, our mission is to enhance your daily life by offering carefully selected, high-quality products that combine style, functionality, and value. From home essentials to lifestyle accessories, we provide practical solutions designed for modern living. We serve customers worldwide with fast, reliable shipping, secure payment options, and dedicated support to ensure a seamless shopping experience. Transparency and customer satisfaction are at the heart of everything we do. Frilla empowers you to make smart, confident choices for a better home and lifestyle—anywhere, anytime.

Frilla – Elevate Everyday Living

Written by the company

Frilla empowers you to make smart, confident choices for a better home and lifestyle—anywhere, anytime.
At Frilla, our mission is to enhance your daily life by offering carefully selected, high-quality products that combine style, functionality, and value. From home essentials to lifestyle accessories, we provide practical solutions designed for modern living. We serve customers worldwide with fast, reliable shipping, secure payment options, and dedicated support to ensure a seamless shopping experience. Transparency and customer satisfaction are at the heart of everything we do.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.7

All reviews

(11,778)

4,150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good communication

Very good communication, the products arrive within a few days, and very willing to correct or help with any problem you may have with the product.

October 28, 2026
Frilla logo

Reply from Frilla

Your kind words truly made our day. Thank you for choosing us!
Team Frilla

Rated 5 out of 5 stars

I am very satisfied with quality of the…

I am very satisfied with quality of the product and with communication with seller.

October 28, 2026
Frilla logo

Reply from Frilla

Thank you for taking the time to share your experience. We're delighted you enjoyed shopping with us.
Team Frilla

Rated 5 out of 5 stars

Satisfied with the shopping

The products I bought are exact the seller presented.

October 23, 2026
Frilla logo

Reply from Frilla

Thank you! We’re delighted to hear that you’re satisfied with our shop.

Best regards,
Frilla Team

Rated 5 out of 5 stars

Super obslujvane

October 24, 2026
Frilla logo

Reply from Frilla

Благодарим Ви! Наистина оценяваме Вашия положителен отзив.

С уважение,
Екипът на Frilla

Rated 1 out of 5 stars

Not happy with the product and service

Hi I just received this product from your company, unfortunately the box was torn and not sealed ?? I don't appreciate paying for new product and the box has been pre- used or not new !!! I tried the Grinder the lid is doggy and it doesn't adjust properly. So tried contacting them they keep sending automated messages. Not happy will not use this company again. Waste of my money :( this was purchase in Greece
FRILLA MULTIFUNCTIONAL GRINDER ( CANT UPLOAD PHOTO)

October 26, 2026
Unprompted review
Frilla logo

Reply from Frilla

Without an order number or your name, it is not possible to verify whether you have purchased a product from our shop or the status of your enquiry. For more information, please contact us by e-mail. You will receive an automatic reply as your first response. You must reply to it in order to contact our support.

Best regards,
Frilla Team

Rated 1 out of 5 stars

Think twice before ordering from this…

Think twice before ordering from this store. If you change your mind, find the item cheaper elsewhere, or simply want to remove a product from your cart, it is impossible to cancel or modify your order. The website is designed only to add items to your cart, and that is it.
The only small plus is that I managed to find a phone number and an email address for their representative in Athens, Greece. When reviewing my order list, I noticed an item that I had never selected. Since all my attempts to remove it through the website failed, I had to send an email requesting to cancel the entire order.
The next day, I called the phone number. A man answered, and—even though it was my very first time calling them—he immediately addressed me by my last name. He informed me that my order had already been shipped the previous day. I tried several times to explain the situation. Normally, when a courier picks up a package from a seller, the buyer receives an email notification. I am absolutely certain that the package had not even left their warehouse.
The man never introduced himself. After a few more attempts on my part to explain the reason for my call, he told me in an extremely rude and dismissive manner that he did not care, and then he hung up on me.
Be very careful when shopping at online stores like this one.

October 26, 2026
Unprompted review
Frilla logo

Reply from Frilla

Without an order number or your name, it is not possible to verify whether you have purchased a product from our shop or the status of your enquiry. For more information, please contact us by e-mail. You will receive an automatic reply as your first response. You must reply to it in order to contact our support.

Best regards,
Frilla Team

Rated 5 out of 5 stars

5 stars

I really like that company, fast delivery.

October 22, 2026
Frilla logo

Reply from Frilla

Thank you! We truly appreciate your positive review.

Best regards,
Frilla Team

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