After years of seeing this I tried to download and order the prints - they haven't arrived, received no notification, I had to go see in the app and when I clicked on the order it said "it seems your... See more
Company replied
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See what reviewers are saying
I love this service and the pictures quality
I've been very happy with all the photos and photo books received so far, except for the last set of prints...the quality was not as good as the first lot that I had received. Otherwise, I'm super... See more
I Love it and satisfied. Highly recommend. Now, I ordered more photo album and pictures to print. Lovely and amazing!!!
Company details
Written by the company
L'app FreePrints ti offre 45 stampe 10x15 gratuite al mese, ovvero più di 500 all'anno. Ordinare le tue stampe è facile e veloce! Puoi selezionare le foto direttamente dal tuo telefono, Facebook, Instagram e altre piattaforme. Le tue foto vengono stampate su carta fotografica di alta qualità e consegnate direttamente a casa tua in pochi giorni. Non ci sono abbonamenti o obblighi. Paghi solo la consegna.
Contact info
55 Peach Street, RG40 1XP, Wokingham, United Kingdom
- supporto@freeprintsapp.com
- freeprintsapp.it
3.9
Great
18K reviews
Asks customers to review
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Where are my prints?
After years of seeing this I tried to download and order the prints - they haven't arrived, received no notification, I had to go see in the app and when I clicked on the order it said "it seems your package was lost" and if I wanted a reprint. Which will arrive (theoretically) in another 3 weeks. Fun.
May 6, 2026
Unprompted review
Reply from Freeprints Italia
Gentile Cliente, ci dispiace per quanto accaduto. Il trasporto è affidato a corrieri esterni, speriamo quindi possa comprendere che ogni inconveniente durante il percorso non dipende da noi ma dal vettore incaricato della consegna. La invitiamo a contattarci tramite la rubrica del supporto dell’applicazione.
Puntualità e accuratezza
November 29, 2025
Consigliatissima App
Ottima esperienza, stampe di qualità, utilizzo la piattaforma già da anni.
October 22, 2025
very quick and qualitative service
June 6, 2025
Ordine in ritardo
May 30, 2025
Reply from Freeprints Italia
Gentile Cliente, ci dispiace per quanto accaduto. Il trasporto è affidato a corrieri esterni, speriamo quindi possa comprendere che ogni inconveniente durante il percorso non dipende da noi ma dall'azienda incaricata della consegna. La invitiamo a contattarci tramite la rubrica del supporto dell’applicazione.
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