The belt arrived very quickly, and it is clearly of an exceptional quality. Unfortunately, the package was very obviously ripped open and resealed in transit, and the protective dust bag was stolen. N... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
3 rue Saint-Fiacre, 75002, Paris, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product was perfect and exactly as described. The processes and shipping time was incredible!
The personnel at the store were super! They helped me find a bag I approved of. They told me the hx of your store. They were happy!
Reply from Fleuron Paris
This was my first encounter with Fleuron. I am finding it to be lovely handbag. The helpful service at the Paris main store was exceptional. Perfect pace of browsing, advice on accessories and delivery.
Reply from Fleuron Paris
Staff was great , attentive but not pushy . I will definitely be coming back
Reply from Fleuron Paris
Very short delivery time and the bag I had ordered was really nice and good quality.
Reply from Fleuron Paris
The service was great, we felt welcome and loved the energy of the store. They were able to help us pick the right bag and accessories. It was a great experience. Last but not least the bags are amazing!
Reply from Fleuron Paris
Reply from Fleuron Paris
Love the bag and quick delivery! Definitely would buy again!
Reply from Fleuron Paris
I wanted to buy a gift for my mother’s birthday, the shop clerk was really nice and helpful. The bag that I got really
is beautiful and the leather is of higher quality. I love the brand for their bag as well as their customer service!
Reply from Fleuron Paris
Shipping was fast and easy and the bag is just gorgeous. I will definitely be a returning customer :)!
Reply from Fleuron Paris
My experience shopping in Fleuron was outstanding. The staff was very helpful as I selected two bags and they were packaged beautifully for international travel . The quality of the bags and accessories is very high. I will be back for sure!
Reply from Fleuron Paris
Reply from Fleuron Paris
I just wanted to send you a quick note to say how happy I am with my new Bean bag in Marron Glacé. It is absolutely lovely!
I was initially a little unsure about the size, but now that I have tried it properly, I think it is perfect. It looks beautifully compact, yet fits a surprising amount — even a small water bottle — while still keeping its shape. I also really love the leather: it is wonderfully soft and buttery, but the bag still has enough structure to feel substantial and well made. The slightly slouchy shape is beautiful.
I’ve attached a few pictures so you can see how it looks in real life (including with a few charms I added 😊).
This is actually my seventh Fleuron bag — and counting! I have been extremely happy with everything I have bought from you so far, both in terms of design and quality.
Thank you again for another beautiful bag!
Reply from Fleuron Paris
The belt arrived very quickly, and it is clearly of an exceptional quality. Unfortunately, the package was very obviously ripped open and resealed in transit, and the protective dust bag was stolen. Not sure there's anything that Fleuron can really do about that, but the rest made it here safely.
Reply from Fleuron Paris
Beautiful bags and beautiful store! Staff was very helpful.
Reply from Fleuron Paris
I love my purchase, I was impressed with the packaging and super happy about the tote. I will be purchasing a second bag in the next few months.
Reply from Fleuron Paris
Reply from Fleuron Paris
The sales associate was friendly, welcoming and more than willing to help me look at different colour options. Really appreciate that I didn’t feel judged for being dressed in less than fashionable tourist clothing too.
Reply from Fleuron Paris
My sister loved your colors and it made her birthday colorful 💕 thank you
Reply from Fleuron Paris
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.