I have been using the app for sometime and have seen an improvement helping to monitor the health of my network.Good information on safe guarding against hacking and awareness of products to help pro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Computer Security Service
- Business Networking Company
- Computer Support and Service Company
- Software Company
- Web Collaboration Platform
Written by the company
We help our users with their networks. It's that simple. From the Fing App to Fing Desktop to Fingbox to our unique Device Recognition Technology, we focus on giving visibility into the connected world and empowering our customers and clients to create smarter digital environments.
Contact info
Ireland
- fing.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick customer support
Quick reassurance that Fing will work on Apple Silicon!
I like the fact about what it does but…
I like the fact about what it does but I have difficulty in getting people who could help with devices that are not getting blocked or turns itself back in. I would love to speak to a person or if the could get in touch.
Support does not get any better than what I…
Support does not get better than what I received- because perfection cannot be improved upon! Truly amazing that I mention an issue with the desktop app to Support and within an hour a patch is released and the issue was 100% resolved. You raised the bar, my friends. And you raised it to the moon!
I bought my fingbox back in 2017
I bought a fingbox when it was an Indiegogo project back in 2017. Since then I'd connected it ocassionally to check the devices on my network. It comes very handy to identify IP's and MAC addresses and troubleshoot anything that could be offline (I have more than forty devices online 24/7). It works perfectly as it did the first day I tried it
Thank you Fing for allowing me to use…
Thank you Fing for allowing me to use the internet again. After being unable to use the internet due to routers and other people's devices connecting to my data stream or personal devices for the purpose of stealing data I found Fing and have been able to block and change the polarity enough to watch a movie or listen to music. Thank you Fing.
Karl was professional
Karl was professional, patient, and helpful throughout the troubleshooting process. Although my issues with AutoBlock, Automated Router Vulnerability Checks, and email notifications are still unresolved, I appreciate the time and effort the Fing Support team spent investigating them. I hope a future update will resolve these issues.
Great app
Great app. Has a few bugs but nothing much. There customer support is extremly good and fast.
Michal was courteous
Michal was courteous, responsive, patient, and helpful throughout the troubleshooting process. I also appreciate the assistance I received from the rest of the Fing support team. Thank you for your excellent support and dedication to resolving my issue.
Software that works…
Always respond quickly and handle any request in an appropriate time frame. The Fing application has allowed me to gain control over my network and keep an eye on devices and potential threats.
I would not recommend this application to anyone
I would not recommend this. They seem to take your luck get a subscription and being that the services are not being provided. Cancel paid for your subscription service shift ongoing but it has been deactivated and you're trying to contact support you get the runaround. I would not recommend this to anyone.
Another experience I paid for the top-tier subscription and did not get all the settings the app hacked. The network was hack and still nothing changed.
Reply from Fing
good for network app
The Ultimate Peace of Mind for Home Network Security
If you’ve ever worried about who is using your Wi-Fi, Fing is an absolute game-changer. As someone who isn’t tech-savvy, I was looking for a solution that was simple to understand but powerful enough to actually protect my network—and Fing delivers exactly that.
Why I highly recommend it:
1. Total Visibility: With a single tap, I can see every single device connected to my network. It’s incredibly reassuring to see exactly what is using my bandwidth.
2. Simple Security: The best part is the ability to spot and block unauthorized devices. It feels like having a digital "bouncer" for my home Wi-Fi.
3.User-Friendly: You don’t need an IT degree to use it. The interface is clean, intuitive, and explains everything in plain language, making it accessible for anyone.
4. Proactive Alerts: I love that it keeps me updated, so I’m never left guessing if someone has snuck onto my network.
Fing has turned a complex technical task into something I can manage in seconds from my phone. It’s a must-have for anyone who wants to take control of their home’s digital safety.
Baiting customers with 'no credit card needed'
I don't understand why they would lie that you don't need a credit card to access service then two days later even the 'free functions ' such as network monitoring needs premium. Just say outright that fing is only for premium users instead of baiting us. Also the premium subscriptions are extremely expensive for a service that's supposed to be convenient.
Fing responded to my review likely to do damage control. To clarify on what is actually going on from someone who will gain nothing from saying this: fing is free to download but when it comes to using it you have to pay for their services. On the first day I could do a few network monitoring. On the second and third day I could only do one network monitoring scan. Only one. Plus the fing reply contradicts itself by saying network monitoring scan is free yet the one 'i am describing ' is premium. There's only one network monitoring scan. Fing is expensive and bait and switch. We really need better alternatives
Reply from Fing
great company greay product
Great Support
Support was timely with useful suggestions. After a few iterations it was determined my Fing desktop software was out of date. Resolution was quick and accurate. Best support I've had in years with a software issue.
Running Fing on MacOS and iOS
Running Fing on Mac, MacBook Air and 2 iPhones. Very happy with monitoring all activities associated with my Network and connectivity, ability to Block, etc.
Every body should have fing it’s the…
Every body should have fing it’s the best
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.