Buying the product is easy and straight forward, the core return is slow and cumbersome. You always have to inquire to the status of your core return, rather than you keeping us updated. Afterall you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They narrowed down the exact fan clutch i needed as there where multiple options. Along with i chose the free shipping option which is 7-1] days but I ended up getting it in 3 days but that includes a... See more
Company replied
I found some Hyster Forklift seals on the site, but when the package arrived 2 of the 4 seals were backordered. You might shoot out an Email for those backordered items. Us shop & project managers wou... See more
Company replied
I called your customer service department about a duplicate charge on my credit card for the parts I purchased. I was told I would receive a call after they had verified and corrected the billing. I... See more
Company replied
Company details
Written by the company
FinditParts.com is the largest one-stop shop for heavy duty truck and tailer parts. In just a few clicks, you can access more than 10M part numbers, sourced by our extensive nationwide network of top suppliers. Stop wasting time and money by making dozens of phone calls looking for those hard-to-find or out-of-stock parts. Let us do the work for you in just seconds. We offer more than 1000 brands, including all the top OEs, Tier 1, qualified aftermarket alternatives, and E&O suppliers. No commitments, no hassle, just the parts you need when you need them.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FinditParts
Thank you! We're thrilled to hear you were happy with the fast shipping and quality of your parts. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
I payed for next day air and didn’t get…
I payed for next day air and didn’t get it until 5 days later and only sent half of what I payed for next day air
July 21, 2026
Made a phone call
Made a phone call, I had my parts in five days, great price, great service, they even worked with me and lowered my shipping cost, I'll definitely be doing more business with Finditparts.
July 22, 2026
Reply from FinditParts
Thank you, Keith! We're delighted to hear our team was able to help you, provide great service, and even reduce your shipping cost. We're grateful for your kind words and look forward to serving you again. Thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Billy! We're thrilled to hear you were happy with the parts, great prices, and fast delivery. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Quick Shipping - Wonderful Price!
I couldn't find this part in stock anywhere! Went online and found this one on find it parts - paid the extra for two day shipping and it actually showed up the next day! I was please to see the price wasn't sky high with the low availability!
July 14, 2026
Reply from FinditParts
Thank you, Lauren! We're so glad we could help you find the part you needed and that it arrived even sooner than expected. We truly appreciate your kind words about our pricing and service. Thank you for choosing FinditParts, and we look forward to serving you again!
- The FinditParts Team
Always excellent service
Always excellent service. Communication is absolutely on point. Advised of when shipped, tracking information and notification of delivery.
July 22, 2026
Reply from FinditParts
Thank you, Cindy! We're delighted to hear you had another excellent experience with us. It's great to know our communication and shipping updates met your expectations. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
The part I was looking for popped right…
The part I was looking for popped right up that FindItParts had it on hand on a Goggle search. A few more keystrokes and it was ordered.
July 21, 2026
Reply from FinditParts
Thank you, David! We're thrilled to hear you found the part you needed quickly and that ordering was fast and easy. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
I was able to order hard to find parts…
I was able to order hard to find parts and it was shipped quickly. Need more communication if shipments are split. I was not sure if I would get part of what I ordered because of unclear communication
July 21, 2026
Reply from FinditParts
Thank you, Josh! We're glad we could help you find the hard-to-find part you needed and that it arrived quickly. We also appreciate your feedback regarding communication for split shipments, and we'll share your suggestion with our team as we work to improve the customer experience. Thank you for choosing FinditParts!
- The FinditParts Team
Everything Showed up
Everything Showed up! The only thing I would change would be to get a paper and email invoice with each order.
July 20, 2026
Reply from FinditParts
Thank you, Jerid! We're glad to hear everything arrived as expected. We also appreciate your suggestion about including a paper and emailed invoice with each order, and we'll be sure to share your feedback with our team. Thank you for choosing FinditParts, and we look forward to serving you again!
- The FinditParts Team
Received item on time
Received item on time! Have not installed yet. Looks like good quality.
July 9, 2026
Reply from FinditParts
Thank you, Mike! We're glad to hear your order arrived on time and that it looks to be of great quality. We truly appreciate your feedback and thank you for choosing FinditParts. We hope it performs just as well once installed!
- The FinditParts Team
Best orice online and delivery was…
Best orice online and delivery was perfect. I would highly recommend using this company.
July 21, 2026
Reply from FinditParts
Thank you, David! We're thrilled to hear you were happy with our pricing and delivery, and we're especially grateful for your recommendation. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Fast & Reliable!
July 14, 2026
Reply from FinditParts
Thank you, Theresa! We're delighted to hear you found our service fast and reliable. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Reply from FinditParts
Thank you, Keith! We're thrilled to hear Michael provided you with excellent customer service. We'll be sure to share your kind words with him. We truly appreciate your feedback and thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Jonathan! We're thrilled to hear you had an awesome experience and that your order arrived quickly. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Reply from FinditParts
Thank you, Bill! We're glad to hear your ordering experience was easy and that your shipment arrived promptly. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
Where's my last filter?
Well 1st off I'm still waiting for the rest of my order! I purchased 3 Donaldson air filters for my 386 Peterbilt. They were $77.27 each you had put 2 filters together on the order for $154.54 but then listed the same filter again 1 @ $77.27...... Why not list it as 3 filters @ $77.27 for $231.81 total ??
But I paid for 3 filters and shipping + tax. Only got a 1 tracking number and then ups delivered 1 filter on Thursday...... then delivered 1 filter on Friday. So I ask the driver about my 3rd filter? He said no 3rd filter and showed me 2 tracking numbers..... each listing only 1 filter? So I go back thru all the emails, find the order and shipping info.... it has the 2 filters via ups but only 1 tracking number and the single filter is unknown? Not shipped but lists FedEx as the shipper..... shipper of what? I didn't pay for FedEx shipping I paid for ups shipping?
So where is the last filter and when is it going to be here?
July 17, 2026
Reply from FinditParts
Thank you! We're thrilled to hear you had a great experience with us. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
The product is just what we needed
The product is just what we needed. the price was reasonable. Delivery was fast Thanks so much. See you next time!!
July 16, 2026
Reply from FinditParts
Thank you, Cynthia! We're so glad to hear the product was exactly what you needed and that you were happy with our pricing and fast delivery. We truly appreciate your kind words and look forward to serving you again. Thank you for choosing FinditParts!
- The FinditParts Team
Reply from FinditParts
Thank you, Anthony! We're glad to hear you received the right part at a great price. We truly appreciate your feedback and thank you for choosing FinditParts. We look forward to serving you again!
- The FinditParts Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.