This service gives an easy start into trading even with small amounts for personal use. It is backed by a realiable German bank and i never had any issues in transfering money in or out of my account.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This service gives an easy start into trading even with small amounts for personal use. It is backed by a realiable German bank and i never had any issues in transfering money in or out of my account.... See more
Company replied
Very good broker. instead of 500 order volume can be decreased to 250 or less. for charts and indicator please implement like Tradingview charts to not have any dependencies with third party softwar... See more
Two hearts beat in my chest: the one beats for the easiness of trading with no fees, works excellent. The other is the lack of communication. I need an answer to a tax declaration problem. No way to... See more
Company replied
I first tried to open an account in Trade Republic, but nothing happened after three weeks no support no money in my account. It was a tragedy I ran away from it and tried Finanzen.net zero. Here, t... See more
Written by the company
Über 300.000 Wertpapiere (Aktien, ETFs, Krypto-Währungen (als ETP oder mittels kostenloser Wallet als Coin), Fonds, Optionsscheine, Zertifikate), sowie ETF- und Aktien-Sparpläne sind ohne Gebühren und mit wenigen Klicks handelbar.
Das Handelsblatt schreibt: „In diesem Feld ist kein deutscher Anbieter günstiger als Finanzen.net Zero.“
Und Finanztest urteilt: „Günstiger geht es nicht – das gilt für den Smartphone-Broker finanzen.net zero“
Gartenstraße 67, 76135, Karlsruhe, Germany
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honestly I am surprised by all the positive reviews, but I guess that we have all different expectations.
Things I liked:
- Nice choice of ETFs
- Free saving plans
Things I disliked:
- spam of promotion of exotic ETFs each time you open the application
- sales can be cut in multiple days, no control of when they occur
- very confusing GUI, hard to track investments, performance, cash, etc.
- very long in and out transfer delays (in an era of generalized instant transfer it is really frustrating) (EDIT: it seems that they have now implemented faster transfers)
- liquidation of positions not always working (I have 0.001 shares of an ETF left I can't sell)
- I can't close my account because of the reliquate
- Children accounts are requiring different logins and emails, are not always created as you expect, and I couldn't create a saving plan for some reason
EDIT: it seems that I missed the 3 days window to identify myself towards finanzen.net zero, so there is a risk that this review will be disavowed.
Anyway, everyone is free to try the app and see for themselves. Those are not problems that can really be solved, but design decisions I am not aligned with. Inherently there is nothing wrong with the company, you won't get scammed.
Nevertheless, it seems that most of the customers are happy, which is the important part, and I wish great success to both finanzen.net zero and their customers.
Reply from finanzen.net zero
Recently scammed by a company, maybe this company I’m not sure yet, using this website as my “employee crypto account”
Once I tried to transfer my money “earned” back to my other crypto Wallet somehow this scam company has held up my funds I was supposed to get back at the end of the day “guaranteed”. Not sure if this is coming from this company proper or if they just let people use this system to scam others using there name but hopefully I will find out soon email me for screenshot, I don’t figure I’ll ever get my money back but if I can at least make some people aware would be a step in the right direction.
I have the screenshots of what’s going on, that’s a real weak and vague reply you made there but I don’t know what else I expected out of a “German” company based out of Pakistan that scams hard working Americans and probably anyone else who wants to try to find extra income.
As a matter of fact with a response like that I should get the FBI and FTC involved.
Reply from finanzen.net zero
I completed 3 prepaid tasks (1 paid $46 2nd paid $88 third paid $110 )and was paid bonus and submitted request for withdrawal and still have not been paid.
The mentor is telling me I need to do another order (William Anderson). And won’t help now I am out money the website has used to complete trades was
05/15/2022 The inclusion of a business on the MSB Registrant Search Web page is not a recommendation,
certification of legitimacy, or endorsement of the business by any government agency. The MSB Registrant Search Web page, which is updated on a weekly basis, contains entities that have registered as Money Services Businesses (MSBs)
pursuant to the Bank Secrecy Act (BSA) regulations at 31 FR 1022.380(a)-(f), administered by the Financial Crimes Enforcement Network (FinCEN).
Information contained on this site has been provided by the MSB registrant. FinCEN does not verify information submitted by the MSB. Information provided on this site reflects only what was provided directly to FinEN. If an error or incomplete information is detected
on this site, the registrant should follow the appropriate instructions for correcting a Registration of Money Services Business (RMSB) form.
MSB Registration Number: 31000215848319
Registration Type: Initial Registration
Legal Name: finanzen
DBA Name:
Street Address: 7350 West Alameda Suite 800
City: Lakewood
State: COLORADO
Zip: 80226
MSB Activities: Check casher (Including traveler's and money orders), Dealer in foreign exchange, Issuer of money orders, Issuer of traveler's checks, Money transm
Seller of money orders, Seller of prepaid access, Seller of traveler's checks
States of MSB Activities: Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District Of Columbia, Federated States Of Micronesia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, lowa, Kansas, Kentucky, Louisiana, Maine, Marshall Islands, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Palau, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee,
Reply from finanzen.net zero
This service gives an easy start into trading even with small amounts for personal use. It is backed by a realiable German bank and i never had any issues in transfering money in or out of my account. The app and website are both very well designed and quite intuitive to use and the toolset is very well designed.
Reply from finanzen.net zero
They are not approving opening of a Children's saving account. Although I've sent them all the relevant documents, they keep insisting that the documents I'm sharing are not legit. It feels like they don't want to open a saving's account for my child because she was born outside of Germany. Such a shame.
Reply from finanzen.net zero
Reply from finanzen.net zero
Reply from finanzen.net zero
They actually paid out my 100€ referal money (I could even withdraw it immediately)
The app is really bad though :/
Reply from finanzen.net zero
Tread with caution or use the boldly given advice at the top.
Reply from finanzen.net zero
I do not recommend, the company is cheating on the referral program without paying the bonuses due 🤬🤬🤬
Reply from finanzen.net zero
Practically non-existent support. Transfer of a Depot to Zero was rejected without any proper explanation. After some back and forth and blanket FAQ responses, Zero's support told me I should contact some intermediary with a name listed as the rejecting entity by my current broker. The intermediary on their side (!) that rejected the transfer. After some research it became clear it is a company Baader Bank uses for clearance. So I had to dig out login details and call Baader support directly (unlike Zero at least they can be contacted that way).
I believe Baader just could not fulfill the time limit obligations from BaFin (they already got penalized for that last year) and cancelled the transaction.
Resume: It boggles my mind how unprofessional and disinterested Zero's support acts when you literally want to give them your money! Imagine what you can expect if you ever need to move your Depot from them. I decided not to try again - with such abysmal service I don't see the point.
UPDATE: Sie schreiben unten "Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert" - das ist eine Lüge, niemand hat sich irgendwo bei mir gemeldet.
Reply from finanzen.net zero
Horrible customer service, deposit transfer was not processed for weeks until the order was canceled, no response to service tickets, stay away.
ACHTUNG unseriös!
Reply from finanzen.net zero
Reply from finanzen.net zero
The company lies to the person who invited me that I broke the rules. However, after allegedly violating the rules, the bonus was paid to me.
So the company is lying because I didn't break the rules and they don't want to pay my friend for my registration.
We are waiting for a decision on ticket 200458.
Hello, I registered using my friend's referral link, but the bonus was only paid to me—not to my friend as stated in the terms. Now, my friend is being accused of violating the referral conditions, even though I followed all the rules. This situation shows a lack of transparency and fairness. We are waiting until you will solve 200458 ticket problem. Because You are lying under my name that I broke the rules even though you paid me the bonus.
It was easy to open the account online and within a few days I was ready to start trading. Well done!
I was recommended by a friend, after fulfilling all the conditions, the bonus was paid after a long wait. My friend was not paid for my invitation. Pretending that I violated the terms. But the most interesting thing is that I got it. This company has double standards. After such behavior, I doubt the transparency and honesty, because the person who recommended me is a close friend and I trusted him. When he comes across something like this, I don't trust this company anymore. We are waiting for a solution to the \\ 200458//
Do not use this company's referral program. I got the impression that this company is not transparent.
I was invited by a friend, the company paid me a referral bonus. And my friend got scammed and got nothing for my referral, this company told my friend that I broke the rules even though they paid me according to the same rules. After this behavior, my friend opened a case: 200458 and we are waiting for a solution.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.