finanzen.net zero Reviews 

10,846
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

This service gives an easy start into trading even with small amounts for personal use. It is backed by a realiable German bank and i never had any issues in transfering money in or out of my account.... See more

Company replied

Rated 5 out of 5 stars

Very good broker. instead of 500 order volume can be decreased to 250 or less. for charts and indicator please implement like Tradingview charts to not have any dependencies with third party softwar... See more

Rated 3 out of 5 stars

Two hearts beat in my chest: the one beats for the easiness of trading with no fees, works excellent. The other is the lack of communication. I need an answer to a tax declaration problem. No way to... See more

Company replied

Rated 5 out of 5 stars

I first tried to open an account in Trade Republic, but nothing happened after three weeks no support no money in my account. It was a tragedy I ran away from it and tried Finanzen.net zero. Here, t... See more

Company details

  1. Stock Broker

About finanzen.net zero

Written by the company

Bei finanzen.net zero ist der Wertpapierhandel so günstig und einfach wie nie!

Über 300.000 Wertpapiere (Aktien, ETFs, Krypto-Währungen (als ETP oder mittels kostenloser Wallet als Coin), Fonds, Optionsscheine, Zertifikate), sowie ETF- und Aktien-Sparpläne sind ohne Gebühren und mit wenigen Klicks handelbar.

Das Handelsblatt schreibt: „In diesem Feld ist kein deutscher Anbieter günstiger als Finanzen.net Zero.“

Und Finanztest urteilt: „Günstiger geht es nicht – das gilt für den Smartphone-Broker finanzen.net zero“


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

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4.5

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(10,846)

1,441 reviews in the last 12 months

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Rated 2 out of 5 stars

Not for everyone

Honestly I am surprised by all the positive reviews, but I guess that we have all different expectations.

Things I liked:
- Nice choice of ETFs
- Free saving plans

Things I disliked:
- spam of promotion of exotic ETFs each time you open the application
- sales can be cut in multiple days, no control of when they occur
- very confusing GUI, hard to track investments, performance, cash, etc.
- very long in and out transfer delays (in an era of generalized instant transfer it is really frustrating) (EDIT: it seems that they have now implemented faster transfers)
- liquidation of positions not always working (I have 0.001 shares of an ETF left I can't sell)
- I can't close my account because of the reliquate
- Children accounts are requiring different logins and emails, are not always created as you expect, and I couldn't create a saving plan for some reason

EDIT: it seems that I missed the 3 days window to identify myself towards finanzen.net zero, so there is a risk that this review will be disavowed.
Anyway, everyone is free to try the app and see for themselves. Those are not problems that can really be solved, but design decisions I am not aligned with. Inherently there is nothing wrong with the company, you won't get scammed.
Nevertheless, it seems that most of the customers are happy, which is the important part, and I wish great success to both finanzen.net zero and their customers.

June 1, 2026
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Hallo Thierry, wir bedauern, dass Du negative Erfahrungen gemacht hast. Leider können wir Dich anhand Deiner Bewertung nicht eindeutig zuordnen. Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert und freuen uns über Deine Rückmeldung. Wir sind uns sicher, dass wir eine gemeinsame Lösung finden werden. Mit freundlichen Grüßen, Dein finanzen.net zero Serviceteam

Rated 1 out of 5 stars

Recently scammed by this company based out of Pakistan if that tells you anything

Recently scammed by a company, maybe this company I’m not sure yet, using this website as my “employee crypto account”
Once I tried to transfer my money “earned” back to my other crypto Wallet somehow this scam company has held up my funds I was supposed to get back at the end of the day “guaranteed”. Not sure if this is coming from this company proper or if they just let people use this system to scam others using there name but hopefully I will find out soon email me for screenshot, I don’t figure I’ll ever get my money back but if I can at least make some people aware would be a step in the right direction.

I have the screenshots of what’s going on, that’s a real weak and vague reply you made there but I don’t know what else I expected out of a “German” company based out of Pakistan that scams hard working Americans and probably anyone else who wants to try to find extra income.

As a matter of fact with a response like that I should get the FBI and FTC involved.

January 20, 2026
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Hallo Chris, vielen Dank für Deine Rezension und Dein Feedback. Hierbei handelt es sich um ein Missverständnis. Der Übertrag von Kryptowährungen ist bei uns nicht möglich und wir werben auch nicht mit dieser Funktion. Du wurdest nicht von finanzen.net zero betrogen. Viele Grüße, Dein finanzen.net zero Serviceteam

Rated 1 out of 5 stars

I completed 3 prepaid tasks (1 paid…

I completed 3 prepaid tasks (1 paid $46 2nd paid $88 third paid $110 )and was paid bonus and submitted request for withdrawal and still have not been paid.
The mentor is telling me I need to do another order (William Anderson). And won’t help now I am out money the website has used to complete trades was

05/15/2022 The inclusion of a business on the MSB Registrant Search Web page is not a recommendation,
certification of legitimacy, or endorsement of the business by any government agency. The MSB Registrant Search Web page, which is updated on a weekly basis, contains entities that have registered as Money Services Businesses (MSBs)
pursuant to the Bank Secrecy Act (BSA) regulations at 31 FR 1022.380(a)-(f), administered by the Financial Crimes Enforcement Network (FinCEN).
Information contained on this site has been provided by the MSB registrant. FinCEN does not verify information submitted by the MSB. Information provided on this site reflects only what was provided directly to FinEN. If an error or incomplete information is detected
on this site, the registrant should follow the appropriate instructions for correcting a Registration of Money Services Business (RMSB) form.
MSB Registration Number: 31000215848319
Registration Type: Initial Registration
Legal Name: finanzen
DBA Name:
Street Address: 7350 West Alameda Suite 800
City: Lakewood
State: COLORADO
Zip: 80226
MSB Activities: Check casher (Including traveler's and money orders), Dealer in foreign exchange, Issuer of money orders, Issuer of traveler's checks, Money transm
Seller of money orders, Seller of prepaid access, Seller of traveler's checks
States of MSB Activities: Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District Of Columbia, Federated States Of Micronesia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, lowa, Kansas, Kentucky, Louisiana, Maine, Marshall Islands, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Palau, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee,

January 23, 2026
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Hallo Diana, vielen Dank für Deine Rezension und Dein Feedback. Hierbei handelt es sich um ein Missverständnis. Der Übertrag von Kryptowährungen ist bei uns nicht möglich und wir werben auch nicht mit dieser Funktion. Du wurdest nicht von finanzen.net zero betrogen. Viele Grüße, Dein finanzen.net zero Serviceteam

Rated 5 out of 5 stars

easy start in trading

This service gives an easy start into trading even with small amounts for personal use. It is backed by a realiable German bank and i never had any issues in transfering money in or out of my account. The app and website are both very well designed and quite intuitive to use and the toolset is very well designed.

January 7, 2026
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Besten Dank für Deine positive Bewertung und herzliche Grüße, Dein finanzen.net zero Serviceteam

Rated 4 out of 5 stars

Transparency

December 9, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Besten Dank für Deine positive Bewertung und herzliche Grüße, Dein finanzen.net zero Serviceteam

Rated 1 out of 5 stars

Children Savings Account (Kinderdepot) Problem

They are not approving opening of a Children's saving account. Although I've sent them all the relevant documents, they keep insisting that the documents I'm sharing are not legit. It feels like they don't want to open a saving's account for my child because she was born outside of Germany. Such a shame.

October 31, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Hallo Fatih, es tut uns leid, dass Du diese Erfahrung gemacht hast. Wir bitten vielmals um Entschuldigung für die in diesem Fall außergewöhnlich lange Bearbeitungszeit. Unser Anspruch ist es, Kundenanfragen zeitnah zu beantworten. Daher arbeiten wir stetig am Aufbau unserer Ressourcen und der Optimierung unserer Prozesse, um dem stark angestiegenen Anfrageaufkommen gerecht zu werden. Leider können wir Dich anhand Deiner Bewertung nicht eindeutig zuordnen. Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert und freuen uns über Deine Rückmeldung. Wir sind uns sicher, dass wir eine gemeinsame Lösung finden werden. Viele Grüße, Dein finanzen.net zero Serviceteam.

Rated 5 out of 5 stars

Intuitive Bedienung der Software

Intuitive Bedienung der Software

October 2, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Klasse - so soll es sein und wir bedanken uns recht herzlich für Deine tolle Rückmeldung. Viele Grüße, Dein finanzen.net zero Serviceteam

Rated 5 out of 5 stars

They actually paid out my 100€ referal…

They actually paid out my 100€ referal money (I could even withdraw it immediately)

The app is really bad though :/

August 29, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Besten Dank für Deine positive Bewertung und herzliche Grüße, Dein finanzen.net zero Serviceteam

Rated 1 out of 5 stars

Tread with caution or use the boldly…

Tread with caution or use the boldly given advice at the top.

July 11, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Hallo John, wir bedauern, dass Du negative Erfahrungen gemacht hast. Leider können wir Dich anhand Deiner Bewertung nicht eindeutig zuordnen. Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert und freuen uns über Deine Rückmeldung. Wir sind uns sicher, dass wir eine gemeinsame Lösung finden werden. Mit freundlichen Grüßen, Dein finanzen.net zero Serviceteam

Rated 1 out of 5 stars

I do not recommend

I do not recommend, the company is cheating on the referral program without paying the bonuses due 🤬🤬🤬

March 12, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Wir bedanken uns für Deine Bewertung und bedauern, dass Du negative Erfahrungen gemacht hast. Leider können wir Dich anhand Deiner Bewertung nicht eindeutig zuordnen. Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert und freuen uns über Deine Rückmeldung. Wir sind uns sicher, dass wir eine gemeinsame Lösung finden werden. Mit freundlichen Grüßen, Dein finanzen.net zero Serviceteam

Rated 1 out of 5 stars

Support like the name claims: ZERO

Practically non-existent support. Transfer of a Depot to Zero was rejected without any proper explanation. After some back and forth and blanket FAQ responses, Zero's support told me I should contact some intermediary with a name listed as the rejecting entity by my current broker. The intermediary on their side (!) that rejected the transfer. After some research it became clear it is a company Baader Bank uses for clearance. So I had to dig out login details and call Baader support directly (unlike Zero at least they can be contacted that way).
I believe Baader just could not fulfill the time limit obligations from BaFin (they already got penalized for that last year) and cancelled the transaction.
Resume: It boggles my mind how unprofessional and disinterested Zero's support acts when you literally want to give them your money! Imagine what you can expect if you ever need to move your Depot from them. I decided not to try again - with such abysmal service I don't see the point.

UPDATE: Sie schreiben unten "Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert" - das ist eine Lüge, niemand hat sich irgendwo bei mir gemeldet.

January 15, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Wir bedanken uns für Deine Bewertung und bedauern, dass Du negative Erfahrungen gemacht hast. Wir bitten vielmals um Entschuldigung für die lange Bearbeitungszeit. Unser Anspruch ist es, Kundenanfragen zeitnah zu beantworten. Daher arbeiten wir stetig am Aufbau unserer Ressourcen und der Optimierung unserer Prozesse, um dem stark angestiegenen Anfrageaufkommen gerecht zu werden. Leider können wir Dich anhand Deiner Bewertung nicht eindeutig zuordnen. Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert und freuen uns über Deine Rückmeldung. Wir sind uns sicher, dass wir eine gemeinsame Lösung finden werden. Mit freundlichen Grüßen, Dein finanzen.net zero Serviceteam

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, deposit transfer was not processed for weeks until the order was canceled, no response to service tickets, stay away.

ACHTUNG unseriös!

March 3, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Wir bedanken uns für Deine Bewertung und bedauern, dass Du negative Erfahrungen gemacht hast. Wir bitten vielmals um Entschuldigung für die lange Bearbeitungszeit. Unser Anspruch ist es, Kundenanfragen zeitnah zu beantworten. Daher arbeiten wir stetig am Aufbau unserer Ressourcen und der Optimierung unserer Prozesse, um dem stark angestiegenen Anfrageaufkommen gerecht zu werden. Leider können wir Dich anhand Deiner Bewertung nicht eindeutig zuordnen. Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert und freuen uns über Deine Rückmeldung. Wir sind uns sicher, dass wir eine gemeinsame Lösung finden werden. Mit freundlichen Grüßen, Dein finanzen.net zero Serviceteam

Rated 1 out of 5 stars

0 support

0 support. Waiting for a response since January.

March 4, 2025
Unprompted review
finanzen.net zero logo

Reply from finanzen.net zero

Lieber Marko, es tut uns leid, dass Du diese Erfahrung gemacht hast. Wir bitten vielmals um Entschuldigung für die in lange Bearbeitungszeit. Unser Anspruch ist es, Kundenanfragen zeitnah zu beantworten. Daher arbeiten wir stetig am Aufbau unserer Ressourcen und der Optimierung unserer Prozesse, um dem stark angestiegenen Anfrageaufkommen gerecht zu werden. Leider können wir Dich anhand Deiner Bewertung nicht eindeutig zuordnen. Um Genaueres zu erfahren, haben wir Dich soeben kontaktiert und freuen uns über Deine Rückmeldung. Wir sind uns sicher, dass wir eine gemeinsame Lösung finden werden. Viele Grüße, Dein finanzen.net zero Serviceteam.

Rated 1 out of 5 stars

dont use referral

The company lies to the person who invited me that I broke the rules. However, after allegedly violating the rules, the bonus was paid to me.
So the company is lying because I didn't break the rules and they don't want to pay my friend for my registration.
We are waiting for a decision on ticket 200458.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

You are lying under my name

Hello, I registered using my friend's referral link, but the bonus was only paid to me—not to my friend as stated in the terms. Now, my friend is being accused of violating the referral conditions, even though I followed all the rules. This situation shows a lack of transparency and fairness. We are waiting until you will solve 200458 ticket problem. Because You are lying under my name that I broke the rules even though you paid me the bonus.

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

I was recommended by a friend

I was recommended by a friend, after fulfilling all the conditions, the bonus was paid after a long wait. My friend was not paid for my invitation. Pretending that I violated the terms. But the most interesting thing is that I got it. This company has double standards. After such behavior, I doubt the transparency and honesty, because the person who recommended me is a close friend and I trusted him. When he comes across something like this, I don't trust this company anymore. We are waiting for a solution to the \\ 200458//

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company's referral

Do not use this company's referral program. I got the impression that this company is not transparent.
I was invited by a friend, the company paid me a referral bonus. And my friend got scammed and got nothing for my referral, this company told my friend that I broke the rules even though they paid me according to the same rules. After this behavior, my friend opened a case: 200458 and we are waiting for a solution.

February 10, 2025
Unprompted review

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