I’ve was actually a long time customer
I’ve was actually a long time customer, usually ordering every quarter. My last order I noticed that the lemonade products were noticeably different. No fizz or carbonation. Even left the product out for 2 days (company advice) and none of them formed any carbonation like the fermentation process would. The lemonade also tasted different. Upon contact the company of the problem to refund or replace, Lauren Mones emailed me back and said she never gives refunds. Insisted her product is fine. I emailed back that I did not feel that was an acceptable solution. She then emailed a rude email that she basically doesn’t care. Well, she lost a customer.