It was an awesome experience. It all felt so real. We have been inside the real Khufu pyramid in Egypt & it was exactly how we remembered it to be. The funeral images were great but the best part was... See more
Company replied
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Review summary
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What people talk about most
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This experience brings back so much sweet memories! Located in Brisbane CBD so it's easy to get there. The booking process thru online website was very simple with reasonable ticket fees. The staffs w... See more
Company replied
Arriving there was great. The food vans and the fire pits at the beginning made it very inviting. Also it was away from the actually entry, so the surprise for our grandchildren was still there until... See more
Company replied
The family thoroughly enjoyed this experience. The shuttles provided were on point with picking up and dropping g off, no waiting and quick turn around. The venue where the event took place was amazin... See more
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Company details
Written by the company
Fever is the world’s leading tech platform for discovering culture and live entertainment, inspiring over 300 million people last year to discover the best experiences in over 40 countries. With a mission to democratize access to culture and entertainment in real life, Fever inspires users to enjoy unique experiences and events —from immersive exhibitions and sports to interactive theatrical performances, concerts, and festivals— while empowering its partners with data and technology to develop and expand new experiences worldwide.
Contact info
50 Greene St, New York, NY, 10013, New York, United States
- hello@feverup.com
- feverup.com
4.6
Excellent
107K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Very easy to use
I needed to reschedule tickets and it was so easy! Fever have been excellent.
July 23, 2026
Unprompted review
Review the dates
The website reset itself after my selection and I bought the tickets for the wrong day. However it was easy to change the date
July 23, 2026
Unprompted review
Superb exhibition
A great experience from Fever and the Banksy exhibition. Very professionally produced and a wonderful couple of hours browsing his amazing works and thoughts
May 18, 2026
Excellent customer support
Excellent customer support, excellent customer care to resolve issues.
July 22, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent Booking System
Very quick and easy to use.. I liked the fact that I was able to change the time of my visit to the Exhibition very easily and without a payment penalty
July 23, 2026
Unprompted review
Reply from Fever
So glad the booking process was quick and easy for you, and that changing your visit time was simple and penalty-free. We’re happy Fever could make your exhibition plans more flexible, and we hope you enjoy many more Fever experiences soon.
I am so disappointed in this company I…
I am so disappointed in this company I booked tickets for a candlelight concert for December of this year and the tickets are not there a glitch on their behalf, the customer service has been appalling trying to sort this out even though I can prove the payment has been taken from me, there is no contact number only a online chat which never seems to get resolved, this has really upset me as I was very much looking forward to this concert but they are just not interested in sorting this out
July 23, 2026
Unprompted review
Reply from Fever
So glad to hear you had a superb experience with Fever. We really appreciate your kind words and hope you enjoy many more unique Fever experiences soon.
Reply from Fever
So glad you had a nice and fun time at Pirate Island: Arrr, Prisoners in Paradise! Thanks for sharing your experience with us. Hope you enjoy more Fever adventures soon!
Fantastic day with my granddaughters
Fantastic day with my granddaughters, we all loved it !!
July 8, 2026
Reply from Fever
So lovely to hear you had a fantastic day at Titanic: A Voyage Through Time with your granddaughters. We’re delighted you all loved it, and we hope to welcome you to another Fever experience soon.
Great company
Great company - we had 5 decades covered! Awesome variety of challenges and loads of laughs!!
July 15, 2026
Reply from Fever
So glad Prison Island Brisbane brought so many laughs and challenges for your group! We love hearing that it was a great fit across the decades. Hope you enjoy more Fever experiences soon.
Was a truly excellent experience
Was a truly excellent experience. Even my 11 year old son was very impressed. Staff were very friendly and happy
To assist
July 15, 2026
Reply from Fever
We’re so glad Titanic: A Voyage Through Time was such an excellent experience for you and that your 11-year-old son was impressed too. It’s lovely to hear the staff were friendly and happy to assist throughout. Hope you both enjoy more Fever experiences soon!
They are horrible people who just grab…
They are horrible people who just grab your money and then cancel the show without a good reason.
NEVER BUY FROM THEM.
July 15, 2026
Unprompted review
Reply from Fever
Hello Dan,
We are deeply sorry for the frustration caused by the cancellation of your event.
We would like to locate your account and resolve this for you as quickly as possible. Please contact our support team directly via email, customer_satisfaction@feverup.com, or our help center and provide this reference number: #TP23070925.
Once we receive your message with that reference number, our team will prioritize your case to assist you immediately.
Best thing ive done this year!!
Have been to a few immersive exhibitions but this tutankhamun immersive was absolutely brilliant. So much better than any others. The different rooms and the virtual headgear was terrific. You really did feel you were with Howard Carter as he made his discovery! The staff were excellent and so helpful.
The best thing ive done this year. It was supposed to take 90 minutes but we were in there for 2 hours!
Very happy to recommend this exhibition
July 15, 2026
Unprompted review
Reply from Fever
So glad Tutankhamun Immersive was the best thing you’ve done this year! It’s wonderful to hear the different rooms and virtual headgear made the experience feel so real, and that you enjoyed it for even longer than expected. Hope to welcome you to another Fever experience soon.
A brilliant experience aboard Titanic!
My first VR experience and doing it in style to visit the titanic. An absolutely brilliant experience. Includes visiting the wreck but also boarding the elegant vessel and experiencing the first class life along with being hit by the iceberg and ending in the lifeboat. Highly recommended.
July 16, 2026
Reply from Fever
We’re so glad Titanic: A Voyage Through Time made your first VR experience such a brilliant one. It’s wonderful to hear you enjoyed the journey from the elegant vessel to the wreck and lifeboat moments. Hope you join us for another unforgettable Fever experience soon!
Reply from Fever
We’re so glad you found Titanic: A Voyage Through Time entertaining, and that the great layout, informative content, and graphics stood out to you. Thanks for sharing your experience — we hope you enjoy many more Fever experiences soon.
Refund
That there was no hassles and the return was done seamlessly
Very professional
July 22, 2026
Unprompted review
Reply from Fever
We’re glad the refund process was seamless and hassle-free for you. It’s great to hear everything felt very professional. Hope you enjoy more Fever experiences soon!
It was a pleasant surprise way the aww factor…
It was a pleasant surprise way unqinue, it had a great flow ,the fun was In one room was coloring art to put into motion on screen it has cafe with super good latte and a gift shop with fun unqinue stuff to take with you staff was nice and helpful must see🤩
July 6, 2026
Unprompted review
Reply from Fever
So glad the experience was such a pleasant surprise and had that real “aww” factor for you! It’s wonderful to hear you enjoyed the coloring art brought to life on screen, the great flow, and the cafe and gift shop too. Hope you get to enjoy more unique Fever experiences soon!
Reply from Fever
We’re glad we could help with your ticket time change and that you were very impressed. Hope you enjoy more great Fever experiences soon!
Very fast response time and solutions.
Very fast response time and solutions.
July 20, 2026
Unprompted review
Reply from Fever
We’re glad to hear the response time and solutions were very fast. Thanks for sharing your experience with Fever, and we hope you enjoy many more unique events with us soon.
Reply from Fever
We’re glad to hear you were very happy with the response. Hope you enjoy more great Fever experiences soon!
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