Fast Maxi Reviews 

295
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, professional, and friendly drivers who ensure remarkably smooth and comfortable rides throughout the city. Many people also note the highly reliable communication, punctual arrivals, and exceptionally easy booking process that make every journey completely stress-free. Consumers consistently mention that the vehicles are extremely clean, spacious, and well-maintained to comfortably accommodate even large groups. Travelers note that the team goes above and beyond by diligently assisting with heavy luggage and installing necessary child seats. Reviewers genuinely appreciate the personalized touches, such as playing preferred music and offering helpful tourist information during the ride.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising prompt arrivals and clean vehicles.... See more

Staff

Reviewers mention positive feedback about staff, consistently describing drivers and personnel as... See more

User experience

Clients share positive opinions on user experience, noting that trips are comfortable, safe, and memorable.... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting how quick, convenient,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting punctual arrivals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience....Our driver was great! He gave us exclusive experience and views of Sydney! All the the beautiful buildings and vantage points like a true local experience... must book! Shafi bha... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with First Maxi Taxi Sydney. The booking process was easy, the taxi arrived on time, and the vehicle was clean, spacious, and very comfortable. The driver was polite... See more

Company replied

Rated 5 out of 5 stars

Fahad was an incredibly friendly and funny driver who brightened everyone’s day with his humour. He was very organised and made everyone calm about what was happening. Thank you so much Fahad, I recom... See more

Company replied

Rated 5 out of 5 stars

Fahad was amazing!! Very prompt and super helpful with our elderly parents we had with us. I would absolutely recommend him to anyone wanting a driver. So hard now that I’ve got your number can we boo... See more

Company replied


Company details

  1. Taxi Service
  2. Minibus Taxi Service
  3. Tourist Attraction
  4. Transportation Service
  5. Travel Agency

Written by the company

Fast Maxi Cabs Sydney is your trusted transportation partner for fast, reliable and comfortable maxi taxi services across Sydney. We specialise in airport transfers, group travel, family trips, cruise transfers, corporate transfers, wheelchair-accessible taxis, and baby-seat transport. Our fleet includes spacious Maxi Vans, Station Wagons, Sedans and wheelchair-friendly vehicles—perfect for families, tourists, business travellers and large groups. What makes us different: ✔ 24/7 service across Sydney ✔ Punctual and professional drivers ✔ Clean & comfortable vehicles ✔ Baby seats and capsules available ✔ Wheelchair-accessible taxis ✔ Simple and upfront pricing ✔ Easy booking by call, message or online Whether you are heading to the airport, hotel, events, meetings or exploring Sydney, we ensure a safe, smooth and stress-free journey every time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(295)

287 reviews in the last 12 months

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Rated 1 out of 5 stars

TERRIBLE , 45-MINS LATE, TWICE LATE

TERRIBLE experience. NEVER use this company. Taxi was MASSIVELY LATE, TWICE in a single day; 45 minutes and 20 minutes !! We booked weeks in advance and confirmed again the day prior. And we paid premium price; it was NOT CHEAP !

We waited till 12mins after the scheduled pick up time and still no taxi, no text, no call. We called dispatch to be told "Can u wait 20-25mins?". I said, "No, we cannot; we have 12 small children who have been out for a long day who are tired, crying, and we have their 12 parents waiting to collect them at our house, waiting on the street and waiting to take them to their next family appointments. Send another driver." The response was they had no other driver, so just wait. Crying kids, angry parents. Completely ruined what had been a great day prior to that.

Eventually the taxi turned up LATE 45-MINS !!

Imagine you were booking for a sporting event and this shoddy company turns up 45mins late ? Imagine u are taking kids to a birthday party ? Imagine it adults going to a concert? Imagine you are going to the airport? Its NEVER OK TO BE 45mins late.

And they were NOT CHEAP; they charged a premium price !!
I truly feel like they LIED TO ME INTENTIONALLY, and took on business that they knew they could not fulfill and knew that in advance but PERPETRATED FRAUD.

We should not accept businesses like these continuing to operate in our communities. DO NOT DO BUSINESS WITH THIS SHODDY, DECEPTIVE BUSINESS. THEY WILL MISLEAD AND DISAPPOINT YOU, and RUIN YOUR EVENT.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Taxi driver was very kind and…

Taxi driver was very kind and entertaining, he was so funny he made me feel better when I felt unwell! Got us to our destination safely and happily! Recommend Sam the man!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, funny and helpful.
Felt very safe! He made our morning really easy getting off the cruise ship. Give this guy a promotion

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing ride

Sam was extremely accommodating and professional throughout the trip. The ride was comfortable, smooth, and efficient, and he went above and beyond to ensure we enjoyed the journey. He also assisted us with our luggage, and the music selection made the experience even more enjoyable. If we book again in the future, we would be delighted to have Sam as our driver and would highly recommend him to anyone looking for excellent service.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service. Thoughtful driver.

Great service. Our driver was on time and very helpful. The communication was the company was excellent. Prompt and efficient. Our driver made sure that we were dropped off right outside our terminal reducing unnecessary walking with small children. I can highly recommend Fast Maxi.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from Fast Taxi

Our flight was delayed for 2.5 hours. Fast Taxi understood our situation and made necessary arrangement to pick up from airport. Thank you. The vehicle is clean and driver is friendly. That’s all you are looking for airport transfer. Will certainly engage them again

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Our driver was great he was punctual and took great care will loadig our luggage he was very polite and greeted us with a smile very fair price for 9 people. thank you

June 1, 2026
Unprompted review

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