Our experience of using Fanpass to buy Chempions League tickets at Anfield was positive. The seats were located as described and we received instructions from the seller on how to download the tickets... See more
Company replied
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Review summary
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Reviews shaping this summary
Difficult being with the hammers fans singing their songs, but great experience for my 14 year old. ( we couldn’t afford away tickets) . Had to pretend to be really annoyed when that late equaliser w... See more
Company replied
The match was brilliant no complaints there. The only thing I will say is that there weren't any details on the website when selecting the tickets if they were adult or under 18 tickets. The under 18... See more
Company replied
This is my third time using fanpass, I accept paying a premium to get tickets as I am travelling from abroad to attend games and want to be sure I have tickets. The only issue I have is that the handl... See more
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Company details
Written by the company
🚀 Feel the excitement with Fanpass! 🔥 🎟️ Your go-to platform for safe ticket buying and selling. From legendary concerts to must-see sports events, we’ve got everything you need. Head over to Fanpass.net today to discover endless events and join a vibrant community of fans who live for the moment. Don’t just attend—be part of the experience! 🎟️
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- contact@fanpass.net
- fanpass.net
4.2
Great
9K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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SELLER beware!!!!
SELLER beware!!!!! Consider other platform to sell your ticket. A lot of Scammer BUYERS here. FANPASS doesn’t help seller. Investigation always take scammer buyer side.
September 6, 2026
Unprompted review
Fabulous day out and tickets easily…
Fabulous day out and tickets easily attainable and valid-well done!
August 9, 2026
Reply from Fanpass
Hi Iain,
Thank you for your feedback.
Thanks for the kind words! We're delighted everything met your expectations.
It’ll be a pleasure to welcome you back to Fanpass.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Terri-Ann,
Thank you for your great feedback.
We're pleased to hear you had a smooth experience. We look forward to assisting you again soon.
Kind regards,
Fanpass Team
This is a SCAM website
This is a SCAM website, so do not use!
Paid £505 for football tickets to a premier league game.. Received no confirmation, no tickets and after lots of emails not a single reply.
But they DID take the money and I was left with some very upset family members looking forward to seeing their first ever game.
FANPASS is not regulated
August 29, 2026
Unprompted review
Reply from Fanpass
Hi Toby,
Thank you for your message.
Could you please contact our support team via email and provide your order number? We currently have no complaints on file related to your order.
We look forward to assisting you.
Best regards,
Fanpass Team
All was going well
August 16, 2026
Reply from Fanpass
Hi Hans,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Kayode,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Transaction was quick and easy bit…
Transaction was quick and easy bit nervy waiting off the pain so much money and not having nothing to show for it but big relief when got tickets come through days before the event
September 2, 2026
Reply from Fanpass
Hi Tommy,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
ArsenalVManC Community Shield
I thought the tickets prices were really good for the Community Shield albeit in Cardiff. The communication and receiving of digital tickets were uploaded in good time (2-3 days before) as agreed.
So cant really complain of the service.
August 16, 2026
Reply from Fanpass
Hi Timothy,
Thanks so much for your review.
We're pleased you were happy with the service and communication. We'd be glad to help with your next booking.
Kind regards,
Fanpass Team
Good instructions to collect the…
Good instructions to collect the tickets. Just as a first time user, was a bit nervous in the beginning but it went out well.
August 14, 2026
Reply from Fanpass
Hi Perkin,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Supportive Approach
Receiving the ticket without any follow-up, supporting me till I got to the stadium.
August 16, 2026
Reply from Fanpass
Hi Amir,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Jack,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
I admit I was nervous as I was told…
I admit I was nervous as I was told that I couldn’t get legitimate tickets to see Arsenal anywhere.
I brought them as a present for my daughter and partner and they assured me that the tickets wouldn’t be real so I went myself instead . I watched a great game . The tickets were for brilliant seats and I will definitely buy more in the future .
Thanks
August 28, 2026
Reply from Fanpass
Hi Simon,
Thanks so much for your review.
We're pleased you were happy with the seats. We'd be glad to help with your next booking.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Luke,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
It’s a smooth process
It’s a smooth process, easy and trustworthy, I would highly recommend this way to buy tickets
August 23, 2026
Reply from Fanpass
Hi Tony,
Thank you for your review.
We’re glad to know you were happy with the whole process.
Your satisfaction is important to us, and we hope to help you again in the future.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Nuha,
Thank you for your review.
We’re glad to know you were happy with the whole process.
Your satisfaction is important to us, and we hope to help you again in the future.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Sharon,
Thanks so much for your review.
We're pleased you were happy with the service and communication. We'd be glad to help with your next booking.
Kind regards,
Fanpass Team
Grandsons first live football match
Grandsons first live football match spoilt by fact i ordered 5 tickets togather for family.One was a number of rows away so one of out party could not sit with us.Contacted Fanpass with no explanation merely a suggestion to rty and mover someone as the City end was not full!
August 16, 2026
Reply from Fanpass
Hi Eric,
Thank you for your feedback.
We are sorry your experience didn’t meet your expectations. Please feel free to reach out to our support team via email to provide more details so we can better understand and address your concerns. Your input is invaluable, and we’re here to help.
Thank you again.
Best regards,
Fanpass Team
Reply from Fanpass
Hi Scott,
Thank you for your great feedback.
We're pleased to hear you had a smooth experience and appreciated our service. We look forward to assisting you again soon.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Yeman,
Thank you for your review.
We’re glad to know you were happy with the whole process.
Your satisfaction is important to us, and we hope to help you again in the future.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Robbie,
Thank you for your feedback.
Thanks for the kind words! We're delighted everything met your expectations.
It’ll be a pleasure to welcome you back to Fanpass.
Kind regards,
Fanpass Team
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