hello from an old skin~struggling! It doesn’t exist anymore. I’m so happy to find FORMEL-SKIN. It was a very nice and professional support, everytime. All my questions find a solution. I would ever... See more
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I’m honestly so happy with this service! I just wanted a routine that actually worked, and they pointed me to the perfect products. Seriously, the treatment basically healed my skin. The doctors are t... See more
I really liked the Formelskin experience - since I got my first "ad hoc" advice, I used it already few times for other skin issues as it was so easy and time sparing. I have even subscribed for the en... See more
I love the 3 products as part if my daily routine. I appreciate as well the guidance I received from the doctors members of Formel Skin for different questions I had for my dru skin - tips for skin t... See more
Company details
Written by the company
In 6 Wochen sichtbare Ergebnisse - ohne Wartezeiten & bequem in 3 Tagen bei Dir zu Hause. Lass Dir von Ärzt*innen eine Creme mit aktiven Wirkstoffen individuell zusammenstellen. 20% Neukunden Rabatt. Deine individuelle Lösung. Individuelle Produkte.
Contact info
Saarbrücker Straße 37b, 10405, Berlin, Germany
- support@formelskin.de
- formelskin.de
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Replied to 98% of negative reviews
Typically replies within 1 week
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Unable to contact Dermatologist
Customer service is terrible! I have been trying to reactivate my account and due to some bug in your system I cannot contact the dermatologist anymore. This is one of your core products that I have paid for and I don’t have access anymore. Fix this or refund me!
Reply from FORMEL SKIN
hello from an old skin~struggling
hello from an old skin~struggling!
It doesn’t exist anymore. I’m so
happy to find FORMEL-SKIN. It was a very nice and professional support, everytime. All my questions find a solution. I would everyone recommend this service and skincare. Thank you very much! Greetings from a happy skin~version!
Free product
I am very pleased with the results that you can send me free products to try. And post it on my Instagram page
the worst products I have used!
I was given a face wash, the serum for acne, moisturizer, and I got the sale offer of the BHA since that was recommended to me upon checkout. Luckily I tried each item one by one and not all at the same time, it would have been a chaos if I tried everything at once. First I tried the serum for acne, I used it for 3weeks, I followed how it's supposed to be used but I did not see any improvement on my skin. By the 2nd week I added the moisturizer, its too thick, when I apply it after the serum, my hands/fingers are getting stuck on my face because the moisturizer is too thick. I also have a theory that this moisturizer causes more acne on my face that's why the serum did not work while I was using the moisturizer with it. I stopped the moisturizer, then I tried the facial cleanser, my face got all itchy and red immediately after cleansing my face!! I tried it a few times more just to make sure that it's the one causing the redness and itchiness on my face and not just a food that I have taken. But I have confirmed that the cleanser was the one causing it 😣 I stopped everything after that and I had to repait my skin barrier 😣 I bought this skincare line thinking it would help my acne and my mental health but it worsened everything!! 😣
Reply from FORMEL SKIN
My Acne is gone
I have been having acne since 2020 and over the years my confident dropped so bad , that I had to rely on makeup everyday before going out, it was an endless lope , makeup made my acne worse but I wouldn’t stop using it anyway.
In October 2025, I started looking for professional help and I came across Formel Skin on the internet and it April 2026 now, my skin got better and I will forever be grateful for this incredible team at Formel Skin for their help, I got my confident back and it been months I don’t ever wear makeup anyone.
I definitely recommend you give the Skincare a try. 🫶
I am super happy with the products
I am super happy with the products! My skin looks much better! And I have no headache in searching or testing numbers of products!
I love Formel
I love Formel. The treatments are amazing, my skin feel regenerated and the fact I don’t have to browse the internet and buy in numerous useless treatments is priceless
Best treatment for skin in town
I’m honestly so happy with this service! I just wanted a routine that actually worked, and they pointed me to the perfect products. Seriously, the treatment basically healed my skin. The doctors are total gems too—always available if I have a random question or need a quick check-in.
Super!
I love how moisturizing this formula is in comparison to the others. And the customer service is amazing!
I tried a lot of products for my skin…
I tried a lot of products for my skin and i didn't see full results and complete improvement, but Formula Skin changed my skin significantly within a short period. I'm so lucky to know them.thank you so much ❤️
Everything was super fast
Everything was super fast, we had missunderstood with shipping which they fixed fast and kind. Thank sou so much
Love it!!
I've always used skincare products and tried everything, but I still wasn't happy with my skin. However, as soon as I started using Formel products, I felt my skin wasn't dull anymore within the first two weeks. I've been using it for almost a month now, and I'll definitely continue.
Reply from FORMEL SKIN
Easy to use products
There are really nice product, easy to apply and soft for the skin.
They sign you up automatically into…
They sign you up automatically into some treatments in their brand. Hard to contact customer support. Too complex UI, when terminating, you have to answer 5 step questionnaire (this is illegal by the way). Really bad user experience.
Reply from FORMEL SKIN
Feels like a scam
Feels like a scam. They never sent me a letter with the prescription, so I waste 19 euros. Support does not help at all. I use it as an emergency and at the end I had to go to another doctor.
Reply from FORMEL SKIN
Supper effectiveness
The simple steps were easy to commit and get back my confidence with not spots on my skin
This is the best place to get solutions…
This is the best place to get solutions for all skin problems. I highly recommend this platform
I would not recommend
I was a client for about 5 months. It was not possible to get in touch with a doctor, even though I paid for it. A customer support seems to be a bot, contacted multiple times without a success.
In the end I felt ignored, regularly billed with no improvement to my skin problem.
Reply from FORMEL SKIN
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