For an order totaling €404, I received only half the items; the Topdiag 200 Pro is missing from the package, as are components from the complete kit (BDM support, GPT boot, LED light, OTB, etc.). T... See more
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The best customer service! Didnt know how to access second foxflash app in anothet laptop. Customer service took via teamviewer access to my laptop and managed to do all things to happiest clo... See more
Company replied
Great tool to use overall if you know what you are doing, and with foxflash.co.uk great support too(had issue with an additional order and it was sorted quick with no headache)
Company replied
Good morning, I purchased instrument new FOX FLASH from them in September without ever having registered it. I sold it to a customer of mine who was unable to use it.Because the registration wasn't w... See more
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Company details
Written by the company
FoxFlash.co.uk is FoxFlash ECU Tool Online Shop Supply FoxFlash ECU Programmer with Best Price and Tech Support.
Contact info
China
- foxflash.co.uk
4.4
Excellent
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Best Customer Service
This was a great service offered by Bella. She gave me a really good deal and everything went smoothly
Thank you
September 1, 2026
Unprompted review
Reply from Foxflash
Thank you so much for your kind review! 😊
We’re glad Bella could offer you a great deal and a smooth experience.
If you need any further assistance, feel free to contact us anytime:
WhatsApp: +86 15271813909
Email: sales@foxflash.co.uk
We look forward to serving you again!
they are amazing
they are amazing. best support and best tool. recommending 🫂💛💛
September 1, 2026
Unprompted review
Reply from Foxflash
Thank you so much for your amazing feedback! 😊 We’re really happy to hear that you’re satisfied with both our tools and our support. Your recommendation means a lot to us! 🫂
We truly appreciate your trust and look forward to supporting you again in the future!
Reply from Foxflash
Thank you so much for your continued support over the past 3 years! We’re really glad to hear it has never let you down. 😊
Half the items are missing from my package.
For an order totaling €404, I received only half the items; the Topdiag 200 Pro is missing from the package, as are components from the complete kit (BDM support, GPT boot, LED light, OTB, etc.).
The Toyota adapter is missing, and the LED light is unusable in France or Europe because it is designed for the UK electrical system—meaning it has the wrong plug and the wrong voltage requirements.
So, I placed an order for €404 but received only half the items, and what I did get isn't fully functional.
I am very disappointed.
August 3, 2026
Unprompted review
Reply from Foxflash
Hello,
We are sorry to hear that you are disappointed with your order. However, we would like to clarify an important point regarding the shipment.
Your order was not shipped in one single package. Due to the size and contents of the complete kit, your order was divided into three separate parcels:
CA228357495DE
CA228366850DE
UL391663075YP
All three parcels have been delivered according to the tracking information.
The TOPDIAG P200 Pro and the remaining accessories you mentioned, including parts of the complete kit such as the BDM support, GPT Boot, OTB, LED light, Toyota adapter, etc., were shipped separately in the parcel with tracking number UL391663075YP.
According to the tracking information, this parcel was successfully delivered and signed for. You can check the tracking here:
Tracking information for UL391663075YP
We have also contacted the shipping company directly, and they confirmed that the parcel was delivered. We also have the corresponding proof of delivery/signature.
Therefore, the situation is not that we only shipped half of your order. The order was sent in three separate parcels, and the parcel containing the TOPDIAG P200 Pro and the missing accessories was shipped separately and is confirmed by the carrier as delivered.
We completely understand that you may not have personally received or seen this parcel. However, once the carrier confirms delivery and provides proof of delivery, we unfortunately cannot determine what may have happened to the parcel afterward. For example, whether it may have been received by someone else at the address or taken after delivery is something we cannot verify.
We are genuinely sorry for the inconvenience and frustration this situation has caused. We have already provided a possible solution and are still willing to work with you to resolve the matter as reasonably as possible.
We kindly ask for your understanding and hope that you can reconsider your review based on the fact that the complete order was shipped in three separate parcels and all three parcels are officially marked as delivered.
Best regards,
Great tool to use overall if you know…
Great tool to use overall if you know what you are doing, and with foxflash.co.uk great support too(had issue with an additional order and it was sorted quick with no headache)
August 10, 2026
Unprompted review
Reply from Foxflash
Thank you so much for your kind words! We're really glad the tool works well for you and that our team at foxflash.co.uk could sort out the extra order quickly and hassle-free. We truly appreciate your support and are always here if you need anything else
I liked chatting with Bella
June 26, 2026
Unprompted review
Hello EDC17CP14
Hello. How can I contact customer support? I'm having trouble reading the EDC17CP14 BOSH (HYUNDAI IX35) module. There's no driver for working in Bench mode. I want to understand, don't I have the full version of FoxFlash? I purchased the device as the Master version. How do I get this driver? The ECU ID is Hyundai ix35 2.0 CRDi 184hp
Bosch EDC17CP14
HW: 0 281 030 296
SW: 1037536095
CAL: 1087F10I
June 25, 2026
Unprompted review
Reply from Foxflash
Hello,
Thank you for your message. We're sorry to hear you're experiencing difficulties.
Please don't worry—we're happy to help you check whether your FoxFlash Master version includes the required protocol and whether there is a suitable solution for your Bosch EDC17CP14 ECU.
Please contact our technical support directly via **WhatsApp: +86 15271813909**. Send us your FoxFlash serial number along with the ECU information, and our engineers will verify your license, check the available drivers/protocols, and provide the appropriate solution as quickly as possible.
We look forward to helping you get this resolved.
Best regards,
FoxFlash Technical Support
Reply from Foxflash
Thank you for your feedback!
We're glad to hear that you were satisfied with our support and response time. We truly appreciate your trust and look forward to assisting you again in the future.
Best regards,
FoxFlash.co.uk Team
The best customer service!
The best customer service!
Didnt know how to access second foxflash app in anothet laptop.
Customer service took via teamviewer access to my laptop and managed to do all things to happiest closure of a case.
Ill say for holding this device 2-3 years. Never betrayied me. Sometimes you just need to reboot the programme for updates.
Ill give 11/10 because there is no more stars than five ❤️
June 16, 2026
Unprompted review
Reply from Foxflash
Thank you so much for your amazing review!
We're delighted to hear that our team was able to help you quickly and resolve the issue remotely. It's especially rewarding to know that your FoxFlash has been serving you reliably for the past 2–3 years.
Your "11/10" rating truly means a lot to us and motivates us to keep providing the best products and support possible.
Thank you for being part of the FoxFlash family!
Best regards,
FoxFlash.co.uk Team
Good morning
Good morning, I purchased instrument new FOX FLASH from them in September without ever having registered it. I sold it to a customer of mine who was unable to use it.Because the registration wasn't working, they connected with TEAM VIEWER, and everything was resolved within half an hour. Excellent work!
GABRIELE from PERUGIA - ITALY
June 11, 2026
Unprompted review
Reply from Foxflash
Dear Gabriele,
Thank you very much for taking the time to share your experience.
We are pleased to hear that our support team was able to quickly resolve the registration issue through TeamViewer and get the device working properly. We understand how important it is for both you and your customer to have everything running smoothly, and we're glad we could help.
Your trust and support mean a lot to us. We will continue working hard to provide reliable products and responsive technical assistance whenever our customers need it.
Thank you again for choosing FoxFlash.
Best regards,
FoxFlash.co.uk Team
Good for this price.
June 4, 2026
Unprompted review
Reply from Foxflash
Thank you, Karol!
We're glad to hear that you find FoxFlash to be a great value for the price. We appreciate your support and look forward to serving you again in the future.
Best regards,
FoxFlash Team
Good support
Good support, fast response and problem solved quickly. Thank you 👍
May 14, 2026
Unprompted review
Application not recognising drivers
Considering the time zone difference, was difficult to get a hold of them due to different working hours, but they went above and beyond kept me updated with what’s going on they were trustworthy and resolved whatever issue I was having, it was to do with the drivers not being recognised, in the end was very happy with them they were very patient and helpful with me thank you
April 22, 2026
Unprompted review
I have not received my purchase, no response to my questions.
I bought XRemover from them on Friday morning. They were only supposed to send me a license key via email. It's been 24 hours and nothing. They're not responding to any messages. Absolutely no contact.
March 20, 2026
Unprompted review
Reply from Foxflash
Hello,
We sincerely apologize for the inconvenience.
Due to the time difference, your Friday morning was already Saturday for us. Please note that we do not work on weekends, so there was a delay in processing your request.
We have now received your message and have already replied to your email and WhatsApp.
Kindly let us know if you still need us to activate the license for you.
Thank you for your understanding.
The support is very good
The support is very good! It takes a little while, but then it's fantastic! They helped me a lot via TeamViewer and got it working. Thanks!
March 19, 2026
Unprompted review
Reply from Foxflash
Thank you so much for your kind feedback! 😊
We really appreciate your patience—sometimes it takes a bit of time, but we always do our best to make sure everything works perfectly for you.
Glad we could help you get it running smoothly via TeamViewer. If you need anything else in the future, we're always here to support you!
The service is excellent
The service is excellent, they respond quickly and help.
March 3, 2026
Unprompted review
Reply from Foxflash
Thank you for your support! We’re glad you’re happy with our service and response time. We’ll continue doing our best to help whenever you need us.
very satisfied with the service and…
very satisfied with the service and customer support, I give it the highest rating
January 12, 2026
Unprompted review
Reply from Foxflash
Thank you very much for your kind feedback and for giving us the highest rating!
We’re truly glad to hear that you are very satisfied with our service and customer support.
Your trust and support mean a lot to us, and we’ll continue to do our best to provide reliable products and excellent service.
If you ever need any assistance in the future, please don’t hesitate to contact us.
Absolutely love the services they provide
Absolutely love the services they provide, also their support is impeccable. I had big problems with the payment part(PayPal side mostly) but the FoxFlash’s team solved that in no time with me arranging a bank transfer, on top of that I want to thank them for their huge patience and fast problem solving. 10/10
January 6, 2026
Unprompted review
Reply from Foxflash
We truly appreciate your trust in FoxFlash. We’re sorry for the inconvenience you experienced with the PayPal payment, but we’re very glad our team could resolve it quickly by arranging a bank transfer for you.
Your recognition of our patience, fast problem-solving, and support means a lot to us. We’ll continue to do our best to provide reliable products and excellent service.
Thank you again for choosing FoxFlash 💙
https://www.foxflash.co.uk/
Simply magnificent
Simply magnificent. On my first purchase I was afraid because I didn't know the site and wasn't sure if it was trustworthy. I spoke with support, which is Bella. I thought she was just another ordinary person who wouldn't be very helpful, but no! She's simply the person who has helped me the most in everything! Always ready to help and helpful. If you have any doubts, don't hesitate and buy, you won't regret it.
November 12, 2025
Unprompted review
Reply from Foxflash
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience, especially with Bella from our support team. We will definitely pass on your kind words to her. We look forward to serving you again!
Sid 803 for bench and 807evo for obd…
Sid 803 for bench and 807evo for obd wow!
September 1, 2025
Unprompted review
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