Extractlab Reviews 

Have purchased ethanol from Extractlab on two occasions now, delivery was prompt and very safely packaged both times. I have prepared tinctures using the ethanol without any problems whatsoever and would recommend Extractlab's product to anyone else doing similar work.

So, I’ve just come back from a trip from the hospital as I consumed some of their ‘food grade’ ethanol that I used to make a tincture. I was sure I was going mad as their website said this product was perfectly safe for consumption and herbal extraction!! Only to find their website has COMPLETELY changed and it says the opposite. Either the website I used was fake and I purchased from a dodgey website (unlikely) or they’ve realised their mess up and quickly changed everything. The website now linked to this page is not active. Again, thought I was going completely mad as I was adamant I read it was safe for consumption…not something I want to be messing with. Reading some of the reviews here, seems I’m not the only one that’s been scammed into buying a product that could actually kill you. I’ve looked up the company name from my receipt email and it seems like this company has dissolved in Feb 2026. Be careful

This company liquid essence came up at the top of Google search. I bought Ethanol 96% stated on bottle front along with 200proof written, well that should have been a red flag but I thought it was just sloppy labelling. They state on their website" Ethanol distilled from organic wheat, Food grade and not denatured , suitable for tincture making, lemon cello etc.". It arrived quickly. I noticed there is no batch number, the batch number area is left blank, it also doesn't state "not denatured" on the bottle. It does not smell like grain source alcohol like Spirytus, it doesn't smell clean. The bottle claims it has passed Gas Chromatography testing, I requested the test results, but have had no response. I requested COA in another email, they said they would send it but didn't. I waited patiently and received nothing further from company. Nearly 30 Days after receipt I asked for COA again or a refund by the end of business that day. They couldn't come up with any evidence to prove what they were selling, they issued a refund, and didn't ask for the product back.. That points to a big problem IMO, anyone selling a legitimate product would surely provide the proof rather than refund the product cost and postage cost.
I paid via PayPal. The contact email address provided in PayPal sent me down a rabbit hole, exactly the same as another review says. Internet searches on this company say this company was using the name of liquidessences.co formerly liquidessence.co, which was subject to a trading standards investigation through Norfolk trading standards, revealing that their food grade ethanol was in fact medical grade. The name of the PayPal account is "Magical Candle Light" that name doesn't bring up anything in search, payment on bank statement says levelle. None of the company names link to any limited company on companies house, magic candle light doesn't sound like a legitimate food grade ethanol supplier. No duty had been paid. Very limited info on the bottle. What is in this clear liquid, who knows. Cancer causing additives, who knows, even the seller cannot tell me. I told the seller please provide me with proof as I want it for human consumption in tinctures, only one reply was, "my dear, it is fine, nothing to worry about" I obviously won't be consuming this stuff. They didn't want me to return the bottle so I will use it for cleaning. I will look into how to report this company, I have no knowledge of where they are based either. This is very worrying as I can see by internet search that people are using this for tinctures, liquors, lemon cello, or just proofing down and drinking. Please be careful people. . The thought of this circulating in the UK is quite worrying.

Ordered some food grade ethanol an it came within a week for some reason weather it be the currier or a mix up with the amount i Ordered i was 4 bottles short i emailed exstract labs an the quickly sent me my missing bottles with an additional x2 bottles as a good will gesture excellent customer service and a geat product

Great product, great price. The packaging was very impressively safe. I had a small problem which was dealt with promptly. They went above and beyond. I would recommend this company to others and will be happily using them again

Excellent service everytime. Can not fault them

I bought some "Extraction Grade" Ethanol supposedly distilled from grain. It does not smell like grain source alcohol like Spirytus or Everclear, it smells like its from other sources. The bottle claims it has passed Gas Chomatography testing, so I have requested the test results, but have had no response.

The contact email address provided in PayPal sent me down a rabbit hole. This company (now extract-lab.co.uk) is linked with liquidessences.co (formerly liquidessence.co), which was subject to a trading standards investigation, revealing that their food grade ethanol was medical grade. The name of the PayPal account "Magical Candle Light" doesn't bring up anything in search. None of the company names link to any limited company on Companies House.

I haven't received my order, and they didn't respond to the email. No phone or address details.

Still havent received goods emailed many many times no reply and no telephone either. What is going on ??

Great quality product delivered in good time.

Over a month late and excuse was wrong postcode but we filled the form in online with the correct postcode so how that happened is a bit strange...

I purchased Organic Ethanol 99.9% which arrived very quickly.

Comes from a reliable, professional UK supply.

The odour released from this product is completely pleasant, unlike that from Isopropyl Alcohol.

I will only be using this product in the future.

High grade 💯

have still not received it june 16th

Thank you Extractlab, fantastic service, also excellent Customer Service.

THANKS!!!

Perfect product and excellent service highly recommend this company

Great supplier of solvents.
A certificate of independant analysis would get 5 stars, as the existing analysis details are vague. Still a useful product for me, even without this.

It is now 2 weeks since I ordered from this company, I have sent 6 emails with only 1 reply, which was patronising and to waste time, I have tried cancelling, they refuse to reply. I tried cancelling the payment at the bank but will have to wait a further 2 weeks, their tracking app from P2G never works and I ended up ordering from another firm, which came in 3 days, Never trust a company you can,t phone and say that they "aim" to answer emails within 24 hrs. What a joke. These people treat their customers with utter contempt once they have their money. Still have no way of knowing if I,ve been ripped off, I can,t find them on Company House. Avoid at all costs!!!
UPDATE!!! Hours after posting this I received an email from Parcel2Go saying another parcel is on its way, BUT it says it,s only 8cm x 8cm x 32cm and is PLASTIC POLISH. That is not what I ordered and have sent another 2 emails. No reply, Parcel should be arriving 4 days time. This is a nightmare.
UPDATE 2!!! IT,S A SCAM DO NOT USE!! HAVE REPORTED TO ACTION FRAUD!!
UPDATE 3,!! when I posted last update I recieved a refund email with apologies,be 3 to 5 days,no name.No refund no replies! Like I said I,ve reported to action fraud.THIS IS 100% SCAM.
UPDATE 4, The people giving good reviews are scammers MICHAEL ANTONIOU IS THE SALES TEAM!!

Quality product. Arrived on time and was informed throughout the whole process. Lovely company to deal with.