I had a problem with a new fridge frezer after one month. After several phone calls with the company of the fridge and still no response I went back into the store Eureka Ondara and explained the situ... See more
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Delivery was quick and I paid for installation and removal of old dishwasher all went fine! The two delivery men were very pleasant too and took away all the rubbish! Also the price of the dishwasher... See more
Everything was very good, except that delivery was planned for Monday 26 of August and did not take place until 2 days later. The shipping company sent us messages to say they had called us when there... See more
My order did not arrive on time. I called them and they told me that there was a problem at the courier company. And they fixed the problem. I received my order without problem at the end. My only not... See more
Company details
About Eureka Electrodomésticos
Written by the company
Tiendas físicas y online
Ponemos a su disposición 17 tiendas de electrodomésticos en España y nuestra tienda online con productos de outlet de primeras marcas para su hogar.
Una amplia gama de electrodomésticos
Lavavajillas, lavadoras, congeladores, frigoríficos, secadoras, climatización y una amplia selección de televisores con los mejores precios.
Las mejores marcas
Marcas como Beko, Aspes, Jata, Rowenta, Indesit, Zanussi, Electrolux, AEG, Edesa o Hyundai están disponibles en nuestra tienda de electrodomésticos y puede conseguirlos más baratos que en otras tiendas.
Compre y ahorre en nuestro outlet de electrodomésticos online, con descuentos de hasta un 50% y portes muy económicos.
Atención al cliente
Si necesita atención a una incidencia de transporte, le rogamos contacte aquí.
¡Estamos encantados de atenderle!
Contact info
Pol.ind las casas C/G Nº8, 42004, Soria, Spain
- eurekaelectrodomesticos.es
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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I had a problem with a new fridge…
I had a problem with a new fridge frezer after one month. After several phone calls with the company of the fridge and still no response I went back into the store Eureka Ondara and explained the situation to Lorena.At this point I had had no fridge working for two weeks and lost the contents. Lorena listened to me and helped resolve the problem straight away organising for a replacement fridge. She was very helpful and extremely sympathetic of my situation I really appreciated her help and I now have my replacement fridge on the same day all thanks to Lorena.Many thanks Carol
money back
i received my money back on my broken fan in record time. all was smooth and easy.
Everything as they promised
Excellent product at good price
I bought this toaster at a reduced price and it was perfect. It works well and came quickly and with no problems, I recommend the product and the seller.
Ordered induction for my apartment
Ordered induction for my apartment, it arrived broken, the company promptly exchanged it to a new model without any hesitation, even though it passed almost two weeks since delivery. Special thanks to Christina from customer service as well.
Great company to deal with
Great company to deal with. Very fast delivery. Customer service very responsive and most importantly fast. Highly recommend .
Whole experience a breeze
Product is great, cheap but most important the delivery was free and the easiest delivery I’ve had since living in the mountains. Normally people refuse to come to me but the driver was really lovely. Whole experience a breeze .
Terrible Customer Service – Avoid This Shop!
I ordered a vacuum cleaner from this shop, but it turned out to be completely unsuitable. It is too strong and difficult to move, especially on carpets. Since I am in Germany, I contacted their customer support multiple times to request a return and refund. However, they keep delaying the process by asking for the same information over and over again—order number, serial number, and my address—even though I have already provided it several times.
It feels like they are just trying to avoid processing my return. They should have all my details in their system, yet they act as if they don’t. Very frustrating and disappointing customer service. Beware of this shop—they make returns unnecessarily difficult and seem to be misleading customers. I regret my purchase and would not recommend them to anyone.
Reply from Eureka Electrodomésticos
Kenwood kmix
I ordered a Kenwood kmix from the company at a much reduced price advertised with possible superficial damage.
The item was perfect with only damage to the box. The communication was good throughout.
The item was double pack wrapped. I would recommend and use the company again.
Quick and efficient
The service was good and the price was less than any on the web
I made a mistake and added the wrong…
I made a mistake and added the wrong post code and the hob was sent to Barcelona! However Eureka started a new order and it arrived at our address, I thought I may be charged for the extra delivery, but I was not.
Reply from Eureka Electrodomésticos
Exceptional price.
Very pleased with the product yet again. Great Value. Delivery very good too. Thank you.
Very good, except...
Everything was very good, except that delivery was planned for Monday 26 of August and did not take place until 2 days later. The shipping company sent us messages to say they had called us when there was no record of a call, and they did not call back when they said they would.
I would recommend Eureka
My order did not arrive on time. I called them and they told me that there was a problem at the courier company. And they fixed the problem. I received my order without problem at the end. My only note is if they had acted proactively and informed me about the shipment problem before I asked, it would have been smoother. Anyway at final, I am OK
Compré una TV reacondicionada/no…
Compré una TV reacondicionada/no precintada y funciona perfectamente, ha costado la mitad que el precio de mercado. Satisfecho
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