Etz-swap Reviews 

30
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

I occasionally make crypto transactions, but I always check reviews first to assess whether a service is trustworthy. This was my first experience using this exchange, and although the exchange rate w... See more

Company replied

Rated 5 out of 5 stars

Found this exchange based on reviews, did not regret it. Exchanged USDT for ETH, and the funds arrived in my crypto wallet in 19 minutes. In my country, people expect high standards of service, and th... See more

Company replied

Rated 4 out of 5 stars

The support is not instant, but it helps. I had a question about the token, so I wrote to the support service. They did not answer right away, perhaps they spent time on consultations, but in the end... See more

Company replied

Rated 5 out of 5 stars

Clean interface, but limited coin selection. The layout is well-organized — nothing distracting, everything is clear and to the point. But I’d like to see more supported tokens and networks. There ar... See more

Company replied

Company details

  1. Currency Exchange Service
  2. Cryptocurrency Service

Written by the company

ETZ Swap is a service to exchange cryptocurrency in a short term. Service support more than 1300+ crypto assets with floating and fixed rate. Service provide fast and reliable transactions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.6

All reviews

(30)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely among the best

Absolutely among the best swap services. Easy to navigate, clean interface, customer service responds immediately and is helpful. No issues. Keep up the fantastic service giys!

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

I made the swap very early in the…

I made the swap very early in the morning and thought support would already be asleep and I’d have to wait a long time. But in reality, they replied almost immediately, and everything was done in 10 minutes with no surprises. I wish everyone worked like this.

January 10, 2026
Rated 5 out of 5 stars

Yesterday I used the service for the…

Yesterday I used the service for the first time. The exchange was completed successfully: one set of coins was sent, the other arrived. I didn’t lose anything — I got what I wanted at a reasonable rate.
Happy upcoming New Year to everyone!

December 30, 2025
Rated 5 out of 5 stars

I was nervous during my first swap and…

I was nervous during my first swap and entered the wrong address — just one digit off. I contacted support without really expecting any help. They replied quickly and, of course, didn’t promise miracles, but they explained in detail what I could do and how. Maybe I’ll get lucky and the person on the other side will be decent. It was my mistake, and I have no complaints about the service — just wonderful, responsive people.

December 24, 2025
Rated 5 out of 5 stars

A quiet interface for calm people

A quiet interface for calm people
The whole product follows “step by step,” without intrusive marketing or banners; reviewing past operations is only possible after signing up on the site, but it’s also modest and concise, showing exactly the data that tells you what, when, and how much.

November 17, 2025
Rated 4 out of 5 stars

No delay after the quote

No delay after the quote
The process dragged on a lot (and the quote expired—I had to re-enter everything). In the end the money did go through, but it took much longer than the usual expectation.

November 13, 2025
Rated 4 out of 5 stars

I swapped coins during internet peak…

I swapped coins during internet peak hours. The network was very slow, but the transactions didn’t disappear or hang; the status page kept me updated at every step. The payout address matched, the amounts matched. No one tried to push anything or force me to register. I saved the order ID for my records, and that’s it. Not the cheapest option in the world, but I’m fine paying a small premium for privacy and predictable service.

September 23, 2025
Rated 5 out of 5 stars

My anonymous visit to the exchange…

My anonymous visit to the exchange service felt like a walk down a quiet alley at night — no one sees you, no one disturbs you, yet there’s a light in the window if you need to ask for directions. That’s exactly how their work felt during my transaction and their support: invisible when you don’t need it, but right there when you do.

October 3, 2025
Rated 5 out of 5 stars

Watching the shimmering green lines of…

Watching the shimmering green lines of the transaction progress was almost like watching the gears of a clock: each part turning in its place without demanding my attention. By the end, I realized there had been nothing to worry about — the mechanism of my crypto transaction worked like clockwork.

September 21, 2025
Rated 5 out of 5 stars

Yesterday and today

Yesterday and today, most cryptocurrency exchanges are just a nightmare: everything freezes for hours right in the middle of a trade. I almost lost all my coins and couldn’t exchange anything at all… But on this crypto platform, everything was exchanged very quickly. All I needed to make my wife happy—I bought her a gift without any problems.

August 26, 2025
Rated 5 out of 5 stars

I was honestly panicking a bit the…

I was honestly panicking a bit the other day. I needed to exchange Monero urgently, but almost every platform had issues with it. It was pretty stressful because I needed to make the swap urgently. It felt like a dead end. To my surprise, ETZ-Swap was the first platform to actually fix the Monero availability issue. Thanks to that, I managed to complete my exchange quickly and solve my own situation just in time. Honestly, it was a huge relief, this exchange really saved me there.

August 24, 2025
Rated 5 out of 5 stars

Sharing my experience buying 39 XMR

Sharing my experience buying 39 XMR – a great investment.
(My money is clean, so I’m not afraid to share the ID of my transaction: trNrwocn4QsOvpS6ul965UasmBTaWcAs).
I decided to exchange my dollars on ETZ-Swap, relying not only on Trustpilot user reviews but also on a prior agreement with the exchange service.
Now to the point: nothing was hidden, the fee remained exactly the same as at the start. The whole process went smoothly, without unnecessary steps, even with real-time updates on the site. I deeply value my freedom and simplicity, and that’s exactly what this service offered me. Everything has been flawless so far, and I’ll definitely continue using it for my future crypto investments.

P.S.
I wouldn’t mind having partners like this… their approach to business really speaks to me.
I told them: “I’ll write a review about your work today.”
And here it is. Read my thoughts about these guys.

July 14, 2025
Etz-swap logo

Reply from Etz-swap

Thank you so much for taking the time to share your detailed experience!

We're truly grateful for your trust and kind words. It's great to hear that everything went smoothly with your 39 XMR exchange and that you appreciated the transparency, stable fees, and real-time updates. We always strive to keep things simple, secure, and straightforward — exactly how it should be when dealing with crypto.

Your emphasis on freedom and simplicity really resonates with us, and we're honored that our service aligns with those values. It means a lot to know that you'd consider us a long-term partner in your crypto journey.

Thanks again for the thoughtful review — and for keeping your word! We'll be here whenever you're ready for your next investment.

Rated 5 out of 5 stars

Clean interface

Clean interface, but limited coin selection.
The layout is well-organized — nothing distracting, everything is clear and to the point. But I’d like to see more supported tokens and networks. There are a few coins that I am interested in. Hopefully, they’ll expand the list over time. That said, it’s a solid choice for BTC, ETH, XMR, and other popular stable assets. No complaints about how the service works.

July 13, 2025
Etz-swap logo

Reply from Etz-swap

Thank you for your honest feedback!

We're glad you enjoyed the clean and straightforward interface — keeping things clear and user-friendly is one of our priorities. We also hear you regarding the coin selection. Expanding our supported tokens and networks is definitely on our roadmap, and we appreciate you pointing that out.

In the meantime, we're happy to know that the service has met your expectations for BTC, ETH, XMR, and other core assets. Your input helps us grow, and we hope to offer an even wider range of options in the near future!

Rated 4 out of 5 stars

The support is not instant

The support is not instant, but it helps. I had a question about the token, so I wrote to the support service. They did not answer right away, perhaps they spent time on consultations, but in the end they solved my problem. They did not impose anything unnecessary, everything was on the case. At the same time, the exchanger worked in the background, and my coins came along with the answer. Overall, the impressions are good. The service is not top-notch, but not sloppy either. It works properly and does not lie.

July 12, 2025
Etz-swap logo

Reply from Etz-swap

Thank you for sharing your experience!

We appreciate your patience and are glad to hear that your issue was resolved properly. While we always aim to respond as quickly as possible, sometimes a bit more time is needed to provide accurate and helpful support — and we're happy it paid off in your case.

It's also great to know that everything went smoothly on the exchange side while you were waiting. We value straightforward communication and reliability, and your feedback shows we’re on the right track. Not perfect yet — but always working to improve. Thanks again for your honest and thoughtful review!

Rated 5 out of 5 stars

The ETZ-Swap service is very convenient…

The ETZ-Swap service is very convenient for me for exchange without problems with registration. I choose coins and immediately exchange. I will come back here again when I need not only speed, but also confidentiality. I wanted to exchange a very large amount today, but I was told that such amounts must be agreed upon in advance. In the end, I exchanged less than I planned.

July 11, 2025
Etz-swap logo

Reply from Etz-swap

Thank you for your feedback!

We're glad to hear that you find ETZ-Swap convenient and easy to use, especially when it comes to quick and registration-free exchanges. Speed and confidentiality are key priorities for us, and it's great to know you value both.

Regarding large transactions — you're absolutely right. For security and liquidity reasons, high-volume exchanges do require prior coordination. We appreciate your understanding and hope it didn’t cause too much inconvenience.

We’ll be happy to assist you with any future exchanges — large or small — and are always here if you want to pre-arrange a bigger swap. Thanks again for choosing us!

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