etyres Reviews 

24,783
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers had a great experience with this company. Many consumers point out that the prices are extremely competitive, offering great value and significantly lower costs compared to other options available on the market. Buyers often describe the initial booking process as very straightforward and praise the friendly local staff for delivering fast and efficient service during their visits. However, some reviewers were not happy with scheduling issues, noting that appointments were sometimes changed, delayed, or required unexpected coordination with different garages. Other individuals experienced frustrating communication problems and encountered difficulties when their assigned local garages had no record of the scheduled appointment time.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the efficient booking process,... See more

Staff

Customers consistently note positive experiences with staff, highlighting professional, courteous, and highly... See more

Price

People report satisfaction with the pricing, highlighting that products are competitively priced and cheaper... See more

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings about their purchases. While some... See more

Booking process

Consumers find booking process to be ambiguous, experiencing a mix of seamless online scheduling and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was simple, only problem I had was the garage selected had home fitting as an option, which I chose, but that wasn’t the case. I spoke to the garage and arranged for my car to go in for the... See more

Rated 4 out of 5 stars

Buying tyres from etyres was such a smooth experience. I ordered from Canada, and the online search made it simple to find the exact tyres I needed. Delivery to my door was fast, and everything arriv... See more

Rated 4 out of 5 stars

I’m impressed with etyres! Their range of premium and budget tyres is fantastic, and the service is top-notch. I loved having the option to choose home delivery, and the website made it easy to compa... See more

Rated 4 out of 5 stars

First garage booked for fitting was no longer working with etyres so had to change garages. Original order was cancelled by etyres and a new order given. Had to chase for new order number for use at g... See more


Company details

  1. Tire Shop

Written by the company

etyres have taken the headache out of buying new tyres. We are online stockists of brand new tyres, from leading premium and budget brands, committed to providing the same 5 star service that we have become renowned for. With our range of delivery & fitting options, it is easier than ever to get new tyres. Choose to have them delivered straight to your door with our home delivery option. Otherwise, search for a local garage or mobile fitter to do all the hard work for you. What’s more, with our online tyre search, it’s simple to find the right tyres to suit your requirements and budget.


Contact info

3.8

Great

TrustScore 4 out of 5

25K reviews

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No recent history of asking for reviews

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Replied to 11% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(24,783)

195 reviews in the last 12 months

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Rated 4 out of 5 stars

All four corners

I had ordered the tyres online and finding the centre wasn’t too difficult.
They started pretty much straight away and I was there probably around an hour or so, free tea and coffee were provided.
I was keeping one tyre as a spare, and that was put in the boot, no problem.
However one wheel nut got broken, I was told it could be sorted out and the wheel was safe as it was.
I don’t know if I’m meant to get a replacement wheel nut and it’ll be put on for free, that wasn’t fully explained.
Though the actual buying and fitting of the tyres seemed a painless experience.

August 29, 2026
Unprompted review
Rated 1 out of 5 stars

£500 paid and no tyres, after 4 days told out of stock

Purchased 2 tyres for £500 for delivery and fitting on Saturday 29th August, turned up at garage and they had not received the tyres.
Rang etyres and got AI, it confirmed order but nothing else, couldn't speak to human because Saturday and as bank holiday didn't get to speak to anyone until Tuesday.
When spoke to a human they told me the tyres were out of stock, this after taking my money and confirming a fitting slot, I needed my tyres done on the Saturday and because they were not done i had to change my plans.
If I had not rang etyres how long would it have taken for them to notify me that the tyres were out of stock, probably never as they had my money and they would have just left it until the tyres had come in to stock.
This really is crap service, how a company can take an order, take full payment, book a fitting slot without confirming that they have the tyres.
As they purchase the tyres from a different supplier and as they can't confirm stock levels then my money should be held as a deposit only to be taken once stock has been confirmed....
Will never use again...

August 29, 2026
Unprompted review
Rated 4 out of 5 stars

Ordering was simple

Ordering was simple, only problem I had was the garage selected had home fitting as an option, which I chose, but that wasn’t the case. I spoke to the garage and arranged for my car to go in for the repair.
Garage were excellent.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Waring Tyres were easy to contact by phone and efficient

Waring Tyres were easy to contact on the phone accomodated my request for a change to the fitting date from the one I had put into the eTyres order.

The site is on the edge of Redditch with no eateries within walking distance, but the job was completed so quickly it was not a problem.

August 26, 2026
Unprompted review
Rated 4 out of 5 stars

Motorhome tyres

As I couldn't book a specific time slot, so I arrived early and waited. They were very busy but got started within 30 minutes and fitted 4 tyres in 45 minutes. The forecourt was crowded and my 7.4m motorhome only just fitted on.

August 21, 2026
Unprompted review
Rated 1 out of 5 stars

Paid nearly £400 and no tyres received

Ordered tyres and made appointment. Garage said tyres had not arrived and no record of tyres arriving . Called helpline and they said would return call or email. No email or call was received. No further communication and now will need to take action to recover close to £400. I have additionally wasted a significant amount of time and will need to reorder from another company.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service no hassle

I bought my tyres online, chose the garage I wanted them to use to fit my tyres, booked the date and time on line then visited the garage on the date and time and had them fitted. No hassle just great service from E-tyres and the garages that use them

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Ordered tyres, booked for the Monday, the selected garage knew nothing about the order only to find out Etyres couldn’t fulfill order as they were out of stock. Only found out when I called them and after silence on the phone throughout the call. Now to wait 6 days for refund. Would never use them again. I’ll stick with black circles.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Awful all round

Took my money gave me an appointment day before my mot and then cancelled a day later!! Leaving me in the lurch & 4 days later still not got my refund.
Complaint department didn't care
Awful all round if i could give zero stars i would

August 14, 2026
Unprompted review
etyres logo

Reply from etyres

We're very sorry to hear about your appointment being cancelled and the delay in receiving your refund. This is certainly not the experience we want for our customers. Please contact our customer service team with your order details so we can assist you further and work to resolve this as quickly as possible.

Rated 5 out of 5 stars

Decent tyres at a good price

Arrived at my agreed timeslot and, after checking that my e-tyres had arrived, the two fitters got me straight in. Both front tyres were replaced in no time.

August 4, 2026
Unprompted review
etyres logo

Reply from etyres

Thank you for your positive feedback! We're delighted to hear that your tyres were replaced efficiently and on time. We appreciate you choosing eTyres and look forward to helping you again in the future.

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