eSpares Italia  Reviews 

1,848
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of spare parts available, making it easy to find what is needed for repairs. Consumers also appreciate the fast delivery services and the high quality of replacement components arriving in perfect condition. People frequently note that prices are great and shopping is very straightforward. However, some reviewers were not happy with delivery issues, noting that several orders unfortunately never arrived or experienced significant shipping delays. A few other people also felt that tracking information provided was completely unhelpful and product packaging was sometimes inadequate.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive promptly and work... See more

Delivery service

Clients share positive opinions on delivery service, highlighting professional and fast shipping times. Many... See more

Quality

Consumers find quality to be a source of great satisfaction, reporting that spare parts are original,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report receiving exactly what... See more

Service

Users describe positive interactions with service, highlighting great assistance and timely delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wide selection of spare parts: I easily found the item I was looking for. On-time delivery. Some difficulty tracking the shipment.

Rated 5 out of 5 stars

The parts I ordered have been perfect as I need. Easy to complete the order and to follow the, quite slow, delivery.

Rated 5 out of 5 stars

Always a good selection of parts. Working on reduction of shipments cost will boost reputation.

Rated 5 out of 5 stars

The engine works perfectly, reassembly was not easy but my bissel started working again.


Company details

About eSpares Italia

Written by the company

Il nostro obiettivo è quello di aiutare tutti coloro che vogliono riparare i propri elettrodomestici dando loro il coraggio, la conoscenza e la fiducia per svolgere la loro riparazione dell'elettrodomestico risparmiando denaro.

eSpares è un rivenditore online per pezzi di ricambio di elettrodomestici.

Siamo uno dei marchi leader di ricambi in Europa con più di 1 milione di parti di ricambio e accessori per più di 3000 marchi.

Troverete anche consigli e suggerimenti sul nostro blog e sul nostro centro consigli, che vi aiuteranno a riparare l'apparecchio da soli. Inoltre, visitate il nostro canale YouTube dove troverete video tutorial per diagnosticare ed aggiustare i vostri elettrodomestici ed elettroattrezzi da giardino. Se non trovate la parte che cercate sul nostro sito, non esitate a chiamarci tramite il numero di telefono o contattarci via email che trovate qui sotto.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,848)

325 reviews in the last 12 months

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Rated 1 out of 5 stars

The item arrived broken

The item arrived broken. It had only been protected with a sheet of paper.
I would add that the refund was prompt and I was not asked to return the damaged item, but the fact remains that the packaging was inadequate.

June 3, 2026
eSpares Italia  logo

Reply from eSpares Italia

Gentile Brunella,

facciamo del nostro meglio per assicurarci che i pacchi arivino intatti durante le nostre spedizioni internazionali.
Per via del pacco arrivato danneggiato contenente abbiamo dovuto rimborsarle il costo completo del Suo ordine senza chiedere il reso. Le abbiamo inviato una e-mail se volesse discuterne meglio.

Grazie della comprensione!

-il Team di eSpares.it

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