eCom Capital Reviews 

439
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated coaches and experienced account managers for providing exceptional support, clear professional guidance, and constant motivation throughout the entire process. The highly structured programs and detailed step-by-step modules successfully help people build their online e-commerce businesses with renewed confidence and absolute clarity. Though some customers noted that getting started involves a significant learning curve and initial uncertainty, the available educational resources make the journey much more manageable. Reviewers consistently appreciate the active community network and engaging live sessions that provide continuous assistance and practical answers at every single stage of growth.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are incredibly supportive,... See more

User experience

People report positive experiences with user experience, highlighting how well-structured and easy-to-follow... See more

Service

Reviewers express high satisfaction and appreciation regarding the service provided. Consumers highlight that... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are extremely... See more

Product

Customers had positive experiences with product development and launch strategies. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

6 months into eCom, and since being coached by Steve m it’s honestly been unreal genuinely hard to explain how good it’s been. Steve doesn’t just teach theory, he gives clear systems and the confide... See more

Company replied

Rated 5 out of 5 stars

I’ve been really happy with my experience at eCom Cap so far. With so much noise in the market and countless products out there, I wasn’t sure who to trust or where to begin when I decided to launch... See more

Company replied

Rated 5 out of 5 stars

3 months with Ecom Capital and what a journey it's been so far, from jumping in blind folded to seeing my vision start to come to light. A journey made easy by an excellent step-by-step course, tim... See more

Company replied

Rated 5 out of 5 stars

I’m currently halfway through my training, and it’s been such a rewarding experience so far. The program gives you everything you need — the right tools, knowledge, and guidance — but what truly m... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

We help people start and grow eCommerce businesses. At Ecom Capital we're a full-service, global leading eCommerce firm helping people start successful eCommerce stores in 90 days. We also help investors add profitable stores to their portfolio. As well as growing our own exclusive network of subsidiaries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

439 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(439)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Love it

Wow, I really like them

February 8, 2026
Unprompted review
eCom Capital logo

Reply from eCom Capital

Love to hear that! Thank you so much! We really appreciate the support and are glad you’re enjoying the experience.

Rated 5 out of 5 stars

Ecom capital it so amazing.

Ecom capital is so amazing.
I am a customer and when my contract runs out I will be renewing .
I would never have gotten to this stage doing it alone.
Also Marc my coach and all the other coaches are so helpful . Marc replies daily, several times a day to help on any issues or question I have.
Thanks ecom cap.

February 13, 2026
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thank you so much for this, Iluka. We really appreciate it! We love hearing how far you’ve come, especially knowing you didn’t have to do it alone. That’s what we’re here for.

Thanks for trusting Ecom Capital and being part of the community. You’re doing great!

Rated 5 out of 5 stars

Having the right support truly matters!

What can I say, running your own business is a massive rollercoaster with plenty of ups and downs. Working with eCom Cap has been one of the best decisions I've made on this journey.

Steve M is my account manager, who wants to see me win as much as I do. He's thorough, patient and always has my back. Whenever I hit a bump in the road, he helps me remain calm, stay focused and quickly implements new strategies to test.

He’s constantly reviewing my ad account, proactively suggesting changes, and helping me adjust things on the go. That level of support makes a massive difference when you’re running your own business.

I couldn’t recommend Steve enough. He's an asset to eCom Cap and someone you genuinely want in your corner.

January 28, 2026
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thank you, Kerry-Ann! We love hearing this. Steve is incredible, and we’re glad he’s been such a strong support for you. We’re excited to keep backing you as you grow. Appreciate the review!

Rated 5 out of 5 stars

Hitting Goals

Steve has been awesome to work with. His communication and commitment are next level and he’s an absolute gun at finding winning audiences and scaling campaigns. We are very appreciative to have him in our corner. Thanks Steve!

January 27, 2026
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thanks for leaving us a review Tessa, we eally appreciate it! It’s been awesome working with you and our whole team is glad to support you all the way through! Excited to keep building and scaling together.

Rated 5 out of 5 stars

Working with Ecom Capital

I have been working with Ecom Capital for over 12 months, I went from ‘No Idea’ through to fully running a business in less than 6 months. Just before launch I was allocated to @Steve Miguel as my MasterMind Coach. Steve is an exceptional Coach and Ads Manager who has truly transformed our business at Voortrekka Australia. Working with him has been a game-changer, as he has not only pushed and supported me but also played a pivotal role in shaping our brand into a success story. His dedication and experience have been instrumental in scaling our business and making a significant impact for every customer who loves camping. We are incredibly grateful for his expertise and commitment, and we can’t thank him enough for his invaluable contributions!

January 27, 2026
Unprompted review
eCom Capital logo

Reply from eCom Capital

Hi, thank you very much for the kind words. It’s been awesome being a part of your journey and seeing how far the brand has come. We’ll let Steve know how happy you are with his help. We really appreciate the trust and excited to see what’s more to come next.

Rated 5 out of 5 stars

Steve M is genuinely an exceptional…

Steve M is genuinely an exceptional e-commerce coach. Steve has a deep understanding of marketing and all aspects of e-commerce and what stands out most is how he presents options for all levels and clear directives - explaining the trade offs and risks clearly, then empowering you to make the decision that aligns with your risk tolerance and business stage.

The highest value for me and my brain is Steve’s hands on coaching style. Sharing screens, walking through exactly what he’s doing and explaining the “why” behind each step makes the learning stick. The on the spot guidance is incredibly effective, weekly check ins are interactive and his style is straightforward and no stress.

The action items we set are always clear, bite sized and actionable, which makes the process feel calm, measured, and intentional. It never feels overwhelming, it feels like part of a well thought out plan that’s designed for long term success.

Overall, Steve’s coaching style builds both confidence and capability and it’s made a meaningful difference to how I approach my business! Let’s go Ecom Cap!

January 19, 2026
Unprompted review
eCom Capital logo

Reply from eCom Capital

Really appreciate you sharing this Katie. Steve’s ability to break things down, explain the why, and meet people exactly where they’re at is something special. Glad to hear how much clarity and confidence you’ve gained in this process, that’s what long-term success is built on. Keep going!

Rated 5 out of 5 stars

From Struggling to $20K Month, Steve Made It Happen!

Steve is an incredible account manager! He’s patient, thoughtful, and always goes above and beyond. He creates my campaigns and runs my ads when I’m too busy, answering questions on weekends, and even helping me out while he's on holiday. Ads have always been my weakness, but with Steve’s guidance, honesty, and constructive feedback, I feel like I’m finally making real progress. He tells me when something isn’t cost-effective or needs changing, instead of just praising everything I do. Thanks to his support, I’m finally on track to hit my $20K month! Steve’s dedication, expertise, and proactive approach have made a huge difference to my business, and I couldn’t recommend him more. Thank you for always going the extra mile, Steve!

January 19, 2026
Unprompted review
eCom Capital logo

Reply from eCom Capital

We appreciate the review Angela. Steve puts a huge amount of care and intention into supporting his clients, we're glad his honesty, hands-on support, and guidance have helped you move forward and build real momentum. Huge credit to you as well for staying committed and putting the work. We're glad to be in this journey with you.

Rated 5 out of 5 stars

6 months into ecom

6 months into eCom, and since being coached by Steve m it’s honestly been unreal genuinely hard to explain how good it’s been. Steve doesn’t just teach theory, he gives clear systems and the confidence to actually take action. He’s straight up, invested, and always pushes you to think bigger while staying grounded in what actually works.
The clarity, direction, and confidence I’ve gained has made me genuinely excited about my eCom future. I’m so glad I got on board and committed to this.
Massive praise to Ecom Capital as well the way everything is structured and laid out is next level. Nothing feels confusing or overcomplicated, it just works. Couldn’t be happier with the decision.

January 19, 2026
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thank you so much for taking the time to share this Shane, it means a lot to us.

We’re thrilled to hear about your experience with Steve and how the systems, clarity, and support have helped you take confident action. That excitement you’re feeling about your eCom future is exactly why we do what we do.

Huge credit to you for committing and showing up, and thank you for trusting Ecom Capital to be part of your journey.

Rated 5 out of 5 stars

Highly recommend

I am having a great experience working with eCom Capital. Their team is professional, responsive, and transparent throughout the entire process. Communication was clear, and they took the time to explain everything in a way that was easy to understand.

I would highly recommend eCom Capital to anyone looking for a trustworthy and professional service.

October 1, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thank you for your kind words, Leonie. We’re thrilled to hear that our team has made the process clear and easy for you. Excited to keep supporting you on your eCom journey!

Rated 5 out of 5 stars

I signed up with Ecom Capital almost 2…

I signed up with Ecom Capital almost 2 months ago and I have had a gf
Eat experience. The team are knowledgeable and lovely and have helped me fast track the business I am starting! I have learnt so much already and look forward to continuing to work with them!

December 18, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thanks for sharing this with us Mariana, we’re so happy to hear your experience has been great and that the team has helped fast-track your business. Excited to see all the progress you make moving forward!

Rated 5 out of 5 stars

I'm only early into my Ecom brand…

I'm only early into my Ecom brand journey, with Ecom Capital. Nothing has been a problem, everyone has been very helpful and want to see you succeed. A great community of people inside willing to lend a hand as well.

December 18, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thanks for leaving us a review! We’re so glad you’re finding the support and community helpful. Our whole team is just excited to see your brand grow. Keep going, you’ve got this! we're here for you in every step.

Rated 5 out of 5 stars

Get help, you'll save time, headaches and money!

I’ve been really happy with my experience at eCom Cap so far. With so much noise in the market and countless products out there, I wasn’t sure who to trust or where to begin when I decided to launch a product. eCom Cap stood out because the process is clear and structured. Everything is broken down step by step — I follow the guidance, meet regularly with my coach, and complete weekly tasks, which keeps me accountable and moving forward.
Sienna is great, in person event whilst tiring, also great!

December 17, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thanks so much for sharing this Khaysan, we’re so glad the guidance and coaching have been helpful, and that you enjoyed the in-person event. There's more to come and we hope to see you in the next one too! Keep up the great work, excited to see your progress.

Rated 1 out of 5 stars

Sudden termination, no notice, and intimidating follow-up communication

I worked with Ecom Capital as a contractor and feel it’s important to share my experience for others considering working with this agency.

My contract clearly included a 30-day notice period, yet I was informed in a short meeting that my engagement was ending effective immediately. Two other contractors were terminated on the exact same day, also without notice. No written warnings, no documented performance issues, and no transition period were provided. This was far from what was outlined in the contract.

After some former contractors posted about their experiences, the company contacted several people - including myself, asking whether we had written reviews and referencing possible “legal remedies.” While I had not written any review at the time, the tone and approach felt intimidating and created a sense of pressure around sharing honest feedback.

I am writing this now to provide transparency for other freelancers and contractors. My experience involved:
• Immediate termination without notice, despite the written 30-day requirement
• Multiple contractors released on the same day
• Follow-up messages that felt discouraging toward sharing honest feedback

This review reflects my direct experience, and I hope it helps others make informed choices before entering into a contract with this agency.

December 5, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thank you for taking the time to share your experience. We genuinely appreciate all feedback and take it seriously. At Ecom Capital, we strive to treat all contractors and team members with respect and fairness, and we regret if any part of the process felt abrupt or intimidating.

Regarding letting some of our team members go, decisions like these are never taken lightly and are based on internal operational needs and performance considerations. We always aim to handle transitions professionally.

We also want to clarify that our team encourages honest feedback and review, there is never any pressure or threat regarding sharing experiences. Any outreach to previous contractors is intended only to clarify details, not to intimidate or discourage feedback.

We wish you the best in your future endeavors and thank you for the time you spent with us.

Rated 4 out of 5 stars

I’ve learnt a lot from ECom capital and…

I’ve learnt a lot from ECom capital and have really branched out my connections, and thanks to them I’ve started my first E-commerce

December 6, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Hi Ashton, that’s amazing to hear! we're gladwe've helped you grow your connections and kickstart your first e-commerce business. Excited to see all the success that’s coming your way!

Rated 5 out of 5 stars

Outstanding!

Honestly, ECOM Capital exceed all expectations, they go above and beyond supporting all of there clients.

December 6, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thanks so much Caterina! We love supporting our clients and are so happy to hear we’ve exceeded your expectations. Can’t wait to see all the amazing things you accomplish!

Rated 5 out of 5 stars

Very informative seminar with lots of…

Very informative seminar with lots of experience to learn

December 6, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thank you Grant, we’re so glad you found enjoyed the event. It’s great to hear you’re getting so much out of it, keep learning and applying, you’ve got this! we're here to always back you up.

Rated 5 out of 5 stars

Ecom Capital is the read deal

Ecom Capital is the read deal! Literally from starting with no idea and no plan to creating a flourishing business and even learning how to set it up, make it profitable and then scale it past what you want thought was possible ! Coaches you work with live and breathe it and are successful in their own right ! Well
Worth the investment

December 6, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Hi Darren, thank you so much for this review. We’re glad to hear how much progress you’ve made from starting with no idea to building and scaling your business, that’s incredible! The team is so happy to hear that our coaching has been helpful along the way. Keep going, you’ve got everything it takes to reach even bigger milestones!

Rated 5 out of 5 stars

ECOM Capital is the real deal

ECOM Capital is the real deal. They provide all the tools and tips to setup an ecommerce business. They’ve been extremely supportive during my business journey and I wouldn’t have been able to start the process on my own. It is a worthwhile investment.

December 6, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thank you Tomai, we’re so glad to hear it’s been such worthwhil. Keep pushing forward, your business is on an amazing path, and we’re excited to see it grow!

Rated 1 out of 5 stars

CONSIDER THIS BEFORE ENTERING ECOM CAPITAL

During my time at the company, it became clear to me that leadership within the Dev Team did not prioritize the well-being, workload capacity, or long-term sustainability of the people responsible for delivering the company’s services. The ratio of incoming clients to the number of Dev Team members assigned to support them was frequently disproportionate. In many cases, one person was handling a workload that would realistically require two people.

This imbalance created continuous pressure on the Dev Team and, in my experience, affected the quality of work. Burnout was common. Despite this, I did not observe meaningful workload management, resource planning, or support systems being implemented to help stabilize operations.

From my perspective, leadership roles within the Dev Team appeared more focused on securing personal standing within the company rather than advocating for the team. Internal decisions sometimes seemed influenced by office politics instead of objective assessments of workload or performance. Team members had limited ability to raise concerns, and I saw little evidence of leadership actively protecting the team’s well-being.

Although some leaders possess strong individual skills, leading a team requires more than personal competence. It involves setting clear expectations, providing support, maintaining fair workloads, and ensuring that operations are sustainable. These responsibilities were often overlooked. Instead, priorities leaned toward rapid output, client appeasement, and revenue generation—even when this placed additional strain on the Dev Team and affected overall consistency.

Because the Dev Team serves as the backbone of the company’s operations, issues in this area can impact clients. High turnover, unclear standards, and heavy workloads may lead to inconsistent deliverables and communication challenges.

For clients:
Unstable internal operations and unsupported teams can affect project timelines, quality, and consistency. It’s worth considering how a company treats its core team, as this directly influences the reliability of the service you receive.

For job applicants:
If you are looking for a work environment with fair workload distribution, transparent leadership, and opportunities for healthy professional growth, you may want to reassess before joining. The combination of internal politics, limited advocacy, and demanding workloads may not provide long-term stability.

January 2, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Thank you for taking the time to share your experience. While we don’t agree with the characterisation of our team or leadership, we do take feedback seriously, especially when it relates to our internal processes.

Over the past year, we’ve made significant improvements across our operations. We've expanded the Dev Team to create more balance, Introduced clearer SOPs, project-management systems, and delivery standards.

We’re always working to maintaining a healthy and more supportive environment for our team. We’ve got a lot of team members who’ve been with us for years now and honestly, that says a lot about what it’s like behind the scenes.

We appreciate all your contributions and we wish you all the best in your future opportunities.

Rated 5 out of 5 stars

Ecom Capital Mastermind

I’m really enjoying the Ecom Capital Mastermind. The coaching, the direction, and the level of detail they give you is next-level. I’ve learned more in a few weeks than I did trying to figure things out alone for months. It’s pushed me in all the right ways, and I actually feel confident with my brand now.

November 24, 2025
Unprompted review
eCom Capital logo

Reply from eCom Capital

Hi Krystal, we're so glad to hear this! The mastermind is all about helping you grow and feel confident, and it’s great to see it working for you. Keep building, exciting things are ahead.

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