6 months into eCom, and since being coached by Steve m it’s honestly been unreal genuinely hard to explain how good it’s been. Steve doesn’t just teach theory, he gives clear systems and the confide... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We help people start and grow eCommerce businesses. At Ecom Capital we're a full-service, global leading eCommerce firm helping people start successful eCommerce stores in 90 days. We also help investors add profitable stores to their portfolio. As well as growing our own exclusive network of subsidiaries.
3 Oracle, Suite E3-06, Broadbeach, QLD, Australia, 4218, Broadbeach, QLD,, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ecom capital is so amazing.
I am a customer and when my contract runs out I will be renewing .
I would never have gotten to this stage doing it alone.
Also Marc my coach and all the other coaches are so helpful . Marc replies daily, several times a day to help on any issues or question I have.
Thanks ecom cap.
Reply from eCom Capital
What can I say, running your own business is a massive rollercoaster with plenty of ups and downs. Working with eCom Cap has been one of the best decisions I've made on this journey.
Steve M is my account manager, who wants to see me win as much as I do. He's thorough, patient and always has my back. Whenever I hit a bump in the road, he helps me remain calm, stay focused and quickly implements new strategies to test.
He’s constantly reviewing my ad account, proactively suggesting changes, and helping me adjust things on the go. That level of support makes a massive difference when you’re running your own business.
I couldn’t recommend Steve enough. He's an asset to eCom Cap and someone you genuinely want in your corner.
Reply from eCom Capital
Steve has been awesome to work with. His communication and commitment are next level and he’s an absolute gun at finding winning audiences and scaling campaigns. We are very appreciative to have him in our corner. Thanks Steve!
Reply from eCom Capital
I have been working with Ecom Capital for over 12 months, I went from ‘No Idea’ through to fully running a business in less than 6 months. Just before launch I was allocated to @Steve Miguel as my MasterMind Coach. Steve is an exceptional Coach and Ads Manager who has truly transformed our business at Voortrekka Australia. Working with him has been a game-changer, as he has not only pushed and supported me but also played a pivotal role in shaping our brand into a success story. His dedication and experience have been instrumental in scaling our business and making a significant impact for every customer who loves camping. We are incredibly grateful for his expertise and commitment, and we can’t thank him enough for his invaluable contributions!
Reply from eCom Capital
Steve M is genuinely an exceptional e-commerce coach. Steve has a deep understanding of marketing and all aspects of e-commerce and what stands out most is how he presents options for all levels and clear directives - explaining the trade offs and risks clearly, then empowering you to make the decision that aligns with your risk tolerance and business stage.
The highest value for me and my brain is Steve’s hands on coaching style. Sharing screens, walking through exactly what he’s doing and explaining the “why” behind each step makes the learning stick. The on the spot guidance is incredibly effective, weekly check ins are interactive and his style is straightforward and no stress.
The action items we set are always clear, bite sized and actionable, which makes the process feel calm, measured, and intentional. It never feels overwhelming, it feels like part of a well thought out plan that’s designed for long term success.
Overall, Steve’s coaching style builds both confidence and capability and it’s made a meaningful difference to how I approach my business! Let’s go Ecom Cap!
Reply from eCom Capital
Steve is an incredible account manager! He’s patient, thoughtful, and always goes above and beyond. He creates my campaigns and runs my ads when I’m too busy, answering questions on weekends, and even helping me out while he's on holiday. Ads have always been my weakness, but with Steve’s guidance, honesty, and constructive feedback, I feel like I’m finally making real progress. He tells me when something isn’t cost-effective or needs changing, instead of just praising everything I do. Thanks to his support, I’m finally on track to hit my $20K month! Steve’s dedication, expertise, and proactive approach have made a huge difference to my business, and I couldn’t recommend him more. Thank you for always going the extra mile, Steve!
Reply from eCom Capital
6 months into eCom, and since being coached by Steve m it’s honestly been unreal genuinely hard to explain how good it’s been. Steve doesn’t just teach theory, he gives clear systems and the confidence to actually take action. He’s straight up, invested, and always pushes you to think bigger while staying grounded in what actually works.
The clarity, direction, and confidence I’ve gained has made me genuinely excited about my eCom future. I’m so glad I got on board and committed to this.
Massive praise to Ecom Capital as well the way everything is structured and laid out is next level. Nothing feels confusing or overcomplicated, it just works. Couldn’t be happier with the decision.
Reply from eCom Capital
I am having a great experience working with eCom Capital. Their team is professional, responsive, and transparent throughout the entire process. Communication was clear, and they took the time to explain everything in a way that was easy to understand.
I would highly recommend eCom Capital to anyone looking for a trustworthy and professional service.
Reply from eCom Capital
I signed up with Ecom Capital almost 2 months ago and I have had a gf
Eat experience. The team are knowledgeable and lovely and have helped me fast track the business I am starting! I have learnt so much already and look forward to continuing to work with them!
Reply from eCom Capital
I'm only early into my Ecom brand journey, with Ecom Capital. Nothing has been a problem, everyone has been very helpful and want to see you succeed. A great community of people inside willing to lend a hand as well.
Reply from eCom Capital
I’ve been really happy with my experience at eCom Cap so far. With so much noise in the market and countless products out there, I wasn’t sure who to trust or where to begin when I decided to launch a product. eCom Cap stood out because the process is clear and structured. Everything is broken down step by step — I follow the guidance, meet regularly with my coach, and complete weekly tasks, which keeps me accountable and moving forward.
Sienna is great, in person event whilst tiring, also great!
Reply from eCom Capital
I worked with Ecom Capital as a contractor and feel it’s important to share my experience for others considering working with this agency.
My contract clearly included a 30-day notice period, yet I was informed in a short meeting that my engagement was ending effective immediately. Two other contractors were terminated on the exact same day, also without notice. No written warnings, no documented performance issues, and no transition period were provided. This was far from what was outlined in the contract.
After some former contractors posted about their experiences, the company contacted several people - including myself, asking whether we had written reviews and referencing possible “legal remedies.” While I had not written any review at the time, the tone and approach felt intimidating and created a sense of pressure around sharing honest feedback.
I am writing this now to provide transparency for other freelancers and contractors. My experience involved:
• Immediate termination without notice, despite the written 30-day requirement
• Multiple contractors released on the same day
• Follow-up messages that felt discouraging toward sharing honest feedback
This review reflects my direct experience, and I hope it helps others make informed choices before entering into a contract with this agency.
Reply from eCom Capital
I’ve learnt a lot from ECom capital and have really branched out my connections, and thanks to them I’ve started my first E-commerce
Reply from eCom Capital
Honestly, ECOM Capital exceed all expectations, they go above and beyond supporting all of there clients.
Reply from eCom Capital
Very informative seminar with lots of experience to learn
Reply from eCom Capital
Ecom Capital is the read deal! Literally from starting with no idea and no plan to creating a flourishing business and even learning how to set it up, make it profitable and then scale it past what you want thought was possible ! Coaches you work with live and breathe it and are successful in their own right ! Well
Worth the investment
Reply from eCom Capital
ECOM Capital is the real deal. They provide all the tools and tips to setup an ecommerce business. They’ve been extremely supportive during my business journey and I wouldn’t have been able to start the process on my own. It is a worthwhile investment.
Reply from eCom Capital
During my time at the company, it became clear to me that leadership within the Dev Team did not prioritize the well-being, workload capacity, or long-term sustainability of the people responsible for delivering the company’s services. The ratio of incoming clients to the number of Dev Team members assigned to support them was frequently disproportionate. In many cases, one person was handling a workload that would realistically require two people.
This imbalance created continuous pressure on the Dev Team and, in my experience, affected the quality of work. Burnout was common. Despite this, I did not observe meaningful workload management, resource planning, or support systems being implemented to help stabilize operations.
From my perspective, leadership roles within the Dev Team appeared more focused on securing personal standing within the company rather than advocating for the team. Internal decisions sometimes seemed influenced by office politics instead of objective assessments of workload or performance. Team members had limited ability to raise concerns, and I saw little evidence of leadership actively protecting the team’s well-being.
Although some leaders possess strong individual skills, leading a team requires more than personal competence. It involves setting clear expectations, providing support, maintaining fair workloads, and ensuring that operations are sustainable. These responsibilities were often overlooked. Instead, priorities leaned toward rapid output, client appeasement, and revenue generation—even when this placed additional strain on the Dev Team and affected overall consistency.
Because the Dev Team serves as the backbone of the company’s operations, issues in this area can impact clients. High turnover, unclear standards, and heavy workloads may lead to inconsistent deliverables and communication challenges.
For clients:
Unstable internal operations and unsupported teams can affect project timelines, quality, and consistency. It’s worth considering how a company treats its core team, as this directly influences the reliability of the service you receive.
For job applicants:
If you are looking for a work environment with fair workload distribution, transparent leadership, and opportunities for healthy professional growth, you may want to reassess before joining. The combination of internal politics, limited advocacy, and demanding workloads may not provide long-term stability.
Reply from eCom Capital
I’m really enjoying the Ecom Capital Mastermind. The coaching, the direction, and the level of detail they give you is next-level. I’ve learned more in a few weeks than I did trying to figure things out alone for months. It’s pushed me in all the right ways, and I actually feel confident with my brand now.
Reply from eCom Capital
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.