So for so good . But our relationship has not reached the last hurdle. If we can jump over to the finish line and the costs / fees are less than 50% of the recoverable amount than eco-lect may get a... See more
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See what reviewers are saying
Grant and George are excellent, knowledgeable and professional debt collectors. They were tasked with collecting a personal loan and they provided excellent and reassuring advice along the way. Within... See more
So glad I found E-Collect. Our company only deal with small claims of $50-$3000 per debtor, and our previous debt collector changed their terms and would only offer multiple debtors together for much... See more
eCollect were very thorough and able to get payments for doors we had installed but builder was not paying the invoice. Easy and hassle free debt collection. eCollect kept us updated regularly on the... See more
Company details
About eCollect.Com.Au Pty Ltd
Written by the company
eCollect is a leading debt collection agency in Australia. We have a 'No Collection No Fee' policy, with no monthly minimum debt amounts – no monthly membership fees – no upfront fees. Appraise the status of debt in three easy steps & receive an obligation-free quote now.
eCollect is one of the most reliable and trustworthy debt collection agencies operating in Australia and New Zealand, that can recover all types of debt. Whether you have small or big debts, personal or commercial debts, we take on all types of debt. If someone has said that they cannot collect your debt, chances are that we can recover it for you, as we have done for many others. Our fully trained team of professional debt collectors understand the job and are equipped with over two decades of combined debt collection experience. We can take on even the most challenging debt collection assignments in Australia and New Zealand.
We believe in providing ethical and fully transparent services to our clients. We don’t charge for providing letter templates. We infuse the latest technological advances into our process and use them to aid and expediate our debt recovery services. Our state-of-the-art cloud-based debt collection service not only provides access to all email templates that our clients need, but also keeps them updated about our activities and their collections in real time. eCollect charges its clients based on our performance. If there is no recovery, there is no commission.
eCollect are a specialist debt collection agency, that offer professional debt collection, business debt recovery and collection services. For over 20 years, we have recovered personal and commercial debts for small, medium and large businesses and individuals across Australia & New Zealand; through our offices in Melbourne, Sydney, Brisbane and Auckland.
More than 10,000 clients have trusted us to recover their bad debts and have become repeat customers because of our ability to recover even the most hopeless debts. Get in touch with us for an obligation-free debt appraisal or to talk with one of our specialist account managers to see how we can assist you.
Contact info
Level 9 / 461 Bourke St, 3000, Melbourne, Australia
- 1300666585
- info@ecollect.com.au
- ecollect.com.au
4.4
Excellent
96 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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has been a seamless process
So far has been a seamless process, Account set up quickly. looks like action has started.
time will tell on the recovery process
December 6, 2024
I'm coming back
Thanks ecollect, I'll be coming back to you again next time. Darryl and Francesca were great
October 1, 2024
So glad I found E-Collect
So glad I found E-Collect. Our company only deal with small claims of $50-$3000 per debtor, and our previous debt collector changed their terms and would only offer multiple debtors together for much higher amounts. The service is great, the payments are coming in, the information available on log-in has everything for accounts and even provided legal help in updating our Payment Agreement. The only reason I didn't give 5 stars is that they don't have a magic wand to make them all pay on time.
October 21, 2024
Very Efficient
October 7, 2024
Prompt service
September 25, 2024
easy to deal with
September 25, 2024
Ecollect chased down my debt in just a…
Ecollect chased down my debt in just a few days, really happy with their service!! Friendly and professional!
X Terminate pest control
September 12, 2024
Great service
Your initial contact with e-Collect has been fabulous. Just waiting on a positive outcome
September 5, 2024
eCollect were awesome at getting an outstanding debt paid
eCollect were very thorough and able to get payments for doors we had installed but builder was not paying the invoice. Easy and hassle free debt collection. eCollect kept us updated regularly on the process.
August 22, 2024
company was prompt in getting back to…
company was prompt in getting back to me and making required arrangements..good communication
August 28, 2024
Great communication and helpful outcome
August 14, 2024
Effective and easy to deal with.
July 16, 2024
I found ECollect easy
I found ECollect easy. They got a response from within a week from who owes me money. Payment made to Ecollect was made within a week also.
August 7, 2024
Team are professional
Team are professional, inforamtion is easily accessible and prompt and thorough in response time.
August 7, 2024
I have had a lack of communication from…
I have had a lack of communication from the case worker who does seem to change a lot. The correspondence between is silence. I honestly wouldn't recommend eCollect for this reason, i feel it is unprofessional and no working together.
June 18, 2024
The team was excellent to work with and…
The team was excellent to work with and highly responsive. We successfully resolved eight debt recovery cases smoothly and without any hassles.
July 22, 2024
Unprompted review
After promising a swift solution 👎
After promising a swift solution, Chris Tzellios & his team put it in the too hard basket and reinforced to a long standing debtor of 2 years that they have more power to not pay than Chris & his entire team had to recover it. They failed to keep me informed, made excuses for not performing and had their knees trembling after the first phone call to this debtor. A Debt collection service that doesn't do debt collecting. Very disappointing result for me, just when l thought l finally found someone capable to do the job properly. 👎
June 13, 2024
Unprompted review
Quick response and good communication
July 4, 2024
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