easyJet holidays Reviews 

4,425
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,372 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report highly enjoyable and smooth holiday experiences, often describing them as perfect and stress-free. The booking process is frequently praised for being easy, simple, and providing clear communication and updates. Many people appreciate the excellent service, noting efficient transfers, well-organized flights, and great value, alongside friendly and professional staff. However, some customers also noted issues with customer service, including unresponsive call centers, aggressive staff, or a lack of support in resort. A few other people also felt that hotel locations were sometimes remote or inaccurately described, leading to unexpected travel or inconvenience with transfers. Additionally, some reviewers experienced difficulties with booking changes, such as unexpected flight time alterations or increased costs for re-booking.

What people talk about most

Holidays

People report positive experiences with holidays, with many customers expressing satisfaction with their... See more

Service

Customers had positive experiences with service, with many reviewers consistently praising the smooth and... See more

Staff

Reviewers mention positive feedback about staff, frequently describing them as friendly, helpful, and polite,... See more

Location

Customers consistently note positive experiences with location, often praising central or convenient... See more

Booking process

Users describe positive interactions with the booking process, finding it straightforward, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Enjoyable holiday to Brighton, booked as a package holiday from Aberdeen to London Gatwick then train to resort. Very well organised, weather fabulous, hotel good, some staff very frosty especially... See more

Rated 5 out of 5 stars

I have taken three EasyJet holidays this year and they’ve all gone extremely smoothly. Their prices are better than their rivals for the same holiday. I will definitely be booking another one through... See more

Rated 5 out of 5 stars

The pick up and drop off was perfect . There are 3 lovel beaches within easy walking distance of the hotel, all were clean and no rows of loungers and umbrellas. Hotel lends out umbrellas and the sand... See more

Rated 5 out of 5 stars

The Sophiana Hotel in Paphos, Cyprus, was a great hotel in a good central location. Staff were all excellent and the facilities were modern and clean. The food was excellent and the all inclusive drin... See more


Company details

  1. Tour Operator
  2. Holiday Accommodation Service
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

About easyJet holidays

Written by the company

easyJet holidays is a UK-based package holiday provider offering great-value beach and city breaks to over 100 destinations across Europe and North Africa. We combine flights, quality hotels, seamless transfers and award-winning customer experience into ABTA and ATOL protected package holidays designed for today’s smart travellers.

With more than 8,000 hand-picked hotels and over 390 routes from UK airports, customers can secure their next getaway with just a £60 deposit. Every trip is backed by our Best Price Guarantee and Ultimate Flexibility policy, giving you the freedom to change your plans with confidence.

In 2024, we took over 2.5 million people on holiday and were proud to be named UK & Ireland Travel Company of the Year. Through our Holiday Better sustainability strategy, we’re helping customers make more responsible choices – from eco-certified hotels to electric-vehicle transfers and community support in destination.

Whether you’re after a family beach break, a luxury escape, or a last-minute city adventure, easyJet holidays makes it simple, secure and great value.

Brilliant holidays at unbeatable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(4,425)

4,421 reviews in the last 12 months

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Rated 5 out of 5 stars

Ive travelled with Easyjet 3 times this…

Ive travelled with Easyjet 3 times this year. To have luggage allowance and inclusion of transfers to and from the airport is great. The hotels available are of high standard and have exceeded our expectations. Flight times are brilliant as we've arrived early and enjoyed a full day in resort. Easyjet have a wide and varied selection of destinations.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

A very positive experience overall

A very positive experience overall . Booking process easy, good communication before and during holiday. Good flight, lovely friendly crew and a lovely hotel in Skiathos. Definitely will book with Easyjet Holidays again .

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Been back 6 years running

Great flights, all on time. Lovely apartment in a beautiful location . Been to the same place 6 times now so this must be a clear signal of just how lovely this place is. So long as you don’t expect to much contact from Easy jet then you you get a great deal.

July 7, 2026
Unprompted review
Rated 4 out of 5 stars

3 star

Easy jet holidays easy from start to finish, however hotel we stayed at has rating of 5 star easy jet do state people's reviews claim it more a 4 star, however we found it to be more inline with a 3 star, as flight was 6.5 hours we where also expecting in-flight WiFi however this was not provided, so was limited to entertainment on outward flight however we downloaded films to watch on return flight.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Not what I expected from a package tour!

I hadn’t realised how much improvement there has been to package holidays over the years. EasyJet luxury collection was really well organised and our holiday in the beautiful Rovinj was fabulous. The hotel offered just breakfast but timed from 7am until 12pm. So an early morning swim followed by a late hearty breakfast was all we needed before walking into town in the evening to choose from a wealth of restaurants for dinner.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

First time taking a package holiday…

First time taking a package holiday with easyjet. Can't fault them at all. Easy check in online and bag drop at Belfast International. Transfer from Palma to Cala d or was smooth and no problems. Pick up for transfer home was well organised and went very smoothly.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Booking was easy and painless

Great week away to Dubrovnik. Stayed at Hotel More. Great location, two pools to choose from. All the staff were excellent.
Highly recommend checking this hotel out. Food was delicious. Great Cave and Beach side bar. Definitely worth checking this place out.
Booking through the Easy Jet website was painless and easy.
Easy Jet are great at keeping you informed of your flight details.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

We have done a few Easy-jet holidays…

We have done a few Easy-jet holidays over the last few years, and each one has delivered. Value for money, simple booking process, choice of resort and accommodation, and quality of the stays are very good. We will not hesitate booking with them again.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

As a very nervous flyer

As a very nervous flyer, both ways take off and landing was very smooth. Communication from start to finish was excellent, everything was how they described it, from transfers to and from our hotel and the hotel it self.

July 17, 2026
Unprompted review
Rated 4 out of 5 stars

Great holiday

Great holiday, good hotel, no stress. No issues with flights or transfers.

July 14, 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

We are so pleased you had a great holiday and a stress-free experience with us. We appreciate your positive feedback!

Rated 1 out of 5 stars

Holiday in hell!

Our recent family holiday booked through easyJet to the Occidental Sousse Marhaba in Tunisia has been, without a shadow of a doubt, a holiday from hell. It is completely unfit for human habitation, let alone for families with young children.
The conditions we encountered at this resort are utterly appalling and unsafe:
Severe Infrastructure Failures: We experienced three major power cuts in a single day. When the power goes, the Wi-Fi and lifts go down completely. Having to navigate 3 flights of stairs multiple times a day with two young children is completely unacceptable and exhausting.
Health and Sanitation Hazards: The entire hotel is filthy. To top it all off, we experienced foul, red-tinted water coming straight out of the taps—raising massive health and safety concerns.
Unbearable Living Conditions: The air conditioning does not work properly, leaving the rooms sweltering and unbearable.
Unsanitary Dining: The food choices are terrible, and the dining area is swarming with flies, making it impossible to sit and eat a meal in peace.
easyJet should be thoroughly ashamed to list and promote such a horrific, sub-standard resort to paying customers. They take your money and abandon you in a disgraceful facility that ruins your hard-earned break.
Save your money, your health, and your sanity. Do not book with easyJet, and stay as far away from the Occidental Sousse Marhaba as possible.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

All flights were to time

All flights were to time; private taxi transfers to and from hotel quick and efficient. Hotel was great especially included breakfast. Staff very helpful. EU EES worked very well at Lisbon Airport- no wait!

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Will not be booking again with EasyJet for the following reasons:

I went on holiday to Turkey with EasyJet Holidays. The flight with EasyJet was okay, apart from the extra charge to sit together. However, my booking with EasyJet Holidays confirmed it was a 5-star hotel with Wi-Fi. We stayed at the Lallia Blue Hotel in Marmaris. I informed the EasyJet customer service team that my partner has a celiac allergy, but they didn’t inform the hotel. You then informed the hotel yourself, and the guest relations manager confirmed that EasyJet had not informed them about the allergy. Because of this, my partner became severely unwell on holiday, ruining your trip with symptoms diarrhea, vomiting, brain fog, swelling, and bloating. After ruining the experience of my holiday, the least they could have done was acknowledge their mistakes, offer sincere apologies, and provide a partial refund for the following: the incorrect advertisement of the resort, as it was actually a 4-star hotel. The Wi-Fi was only available in the lobby and not in the rooms. They also charged extra to use the TV in the room. The least EasyJet could have done was offer some compensation for what I went through.

April 3, 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thanks for getting back to us. We have now raised a case for you and a member of the resolution team will be in touch with you soon.

Rated 5 out of 5 stars

Amazing holiday

Amazing holiday, flights and transfers. No delays and transfer taxi waiting for us on arrival. Good communication throughout. Hotel was great, we had lovely room and facilities. I would book another EasyJet holiday as thought it was good value for money.

July 9, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to use website and easy to…

Easy to use website and easy to change/amend bookings etc

July 13, 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thanks for sharing your experience, we are glad you found our website easy to us. We hope to welcome you on another easyJet holiday soon

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