Easy Moving Toronto 

Extremely disappointing experience — I would not recommend this company.

Our move from Toronto to Florida was a nightmare from start to finish. After picking up our belongings, they added nearly $2,000 to the original estimate and refused to deliver our belongings unless we paid. They claimed we had more boxes than originally stated, even though we told them approximately 60 and actually had fewer.

Over $1,000 worth of furniture was damaged, yet they offered only $100. They also damaged our floors, failed to properly wrap/protect many items, and did not assemble our furniture upon delivery as expected.

The movers smoked continuously inside the truck, leaving many of our belongings smelling strongly of cigarette smoke, with some items discolored as a result.

Their communication was absolutely terrible. We were ignored for approximately two weeks while waiting for our belongings and received little to no meaningful information about when they would arrive.

The employees were rude and unprofessional, and our dealings with the owner, Kevin, were particularly frustrating. Instead of taking responsibility, we felt dismissed and ignored.

Based on everything we experienced, this felt less like a professional moving company and more like a business designed to take advantage of its customers and find ways to charge them more after they already have possession of their belongings. The entire experience left us feeling that we had been deliberately taken advantage of.

Unexpected charges, damaged belongings, smoke contamination, damage to our home, delays, and virtually no communication — I would strongly recommend looking elsewhere before trusting this company with your belongings.

I hired Easy Moving Toronto for a move from Bradford, ON to Calgary, AB. After they took possession of my belongings, they invoiced me 30% above their original quote, with no prior notice or approval for the increase. Under Ontario consumer protection law, estimated pricing is only permitted to vary by up to 10% unless the consumer explicitly agrees to additional charges (Consumer Protection Act, 2002, s. 10).

Storage was quoted at one monthly rate on their supplied invoice ($399) but I was actually billed a higher amount ($600), with no explanation for the difference. I was also charged Ontario HST on storage services physically performed in Calgary, Alberta. Under CRA's place-of-supply rules, GST/HST is charged based on where the service is performed, not the supplier's home province — meaning Alberta's GST rate should have applied, not Ontario's HST rate (canada.ca, GST/HST place-of-supply rules for services).

Upon delivery, the majority of my boxes arrived severely damaged, including a broken laptop, dishes, a mirror and many missing/lost items.

I contacted the company multiple times by phone and email to resolve these issues and received no response. I have since filed a credit card chargeback, a Better Business Bureau complaint, a Consumer Protection Ontario complaint, and a CRA rebate application for the tax overcharge, and a CRA lead for their tax practices. If this remains unresolved, I will be pursuing this further in small claims court.

They are daylight robbers posing as a moving business, and they are quite unprofessional. At the time of delivery, they will harass you for additional moving fees.

Never, ever think about them!
You will receive sincere and completely unpaid reviews about them.I used their services for long-distance travel from British Columbia to Toronto. Completely unethical and unprofessional business.

I had a very disappointing experience. I provided the dimensions of my 5×10 CNC machine in advance, but the movers arrived with a truck that wasn't large enough. I was then told the move would cost an additional $1,000, and my $300 deposit was not refunded. Based on my experience, I recommend confirming all details and costs in writing before booking.

I chose this company expecting a smooth and professional moving service, but unfortunately my experience did not meet my expectations.

Communication was one of the biggest challenges. I found it difficult to get timely updates, and some of my questions were not answered clearly, which made the moving process more stressful than it needed to be.

I also felt that the pricing and service details could have been explained more transparently before the move. Better communication and clearer expectations would have made a significant difference.

I hope the company takes customer feedback seriously and works on improving its customer support and overall service for future clients.

I chose this company expecting a smooth and professional moving service, but unfortunately my experience did not meet my expectations.

Communication was one of the biggest challenges. I found it difficult to get timely updates, and some of my questions were not answered clearly, which made the moving process more stressful than it needed to be.

I also felt that the pricing and service details could have been explained more transparently before the move. Better communication and clearer expectations would have made a significant difference.

I hope the company takes customer feedback seriously and works on improving its customer support and overall service for future clients.

Good communication and well-organized service. Everything was managed perfectly.

Best part was their professionalism and attention to detail. Would definitely use again.

The move itself went fine, and my belongings arrived without damage. However, communication issues and unexpected charges made the experience a bit frustrating.

Easy moving Toronto made my move simple and stress free, their professionalism and hard work made my move easy. Definitely recommend.

Needed a last min move when I’m orginal movers cancelled .
These guys were fast and fare when it came to pricing .
Will recommend

0 STARS 0 STARS WARNING WARNING These guys are THEIFS they came with the wrong size truck I gave them dimensions to pick up a Cnc 5x10 now there telling me they won’t refund my $300 deposit and that it’s going to be an extra $1000.00 STAY FAR AWAY FROM THIS COMPANY DO NOT GIVE THEM A DEPOSIT. WARNING WARNING

Never Ever even Consider them !!
Absolutely unpaid and genuine reviews you will get about them...Took their service for long haul transit from BC to Toronto. Absolutely unprofessional and ethically impaired company. The manager Yuri is an arrogant and rude. Delayed our material for over a week . Exchange of over 50 emails to get our stuff with over 20 phonecalls all falling to deaf ears. They have zero ethics for any commitment given by themselves. Once you fall in their trap or a contract they will abuse it and not keep any ethic to the merit of the contract. A Big fat ZERO FOR THEIR SERVICES !!!!! NEVER TAKE IT !!

Extremely unprofessional, they are day light burglars in the guise of a moving company. They will hassle you for more moving charges at the time of delivery. The support staff will steal all your valuables. They stole our gold and diamond jewellery while they were moving. The owner YURI cut our fall when we complained. They plan and hassle you at the time of delivery and distract you while their staff steal all your valuables BEWARE!!!

1777 DOLLARS IS A COMPLETELY UNREASONABLE PRICE FOR A MOVE THAT IS LITERALLY A 5 MINUTE DRIVE!! terrible experience, took advantage of 2 college girls and charged them double the quote. For a professional moving company they were unaware of the pride parade on our street postponing the move and charged us for the second day despite this being out of our control and an unforseen circumstance. Charged prices over the hours worked and when we asked them for evidence of these prices yuri did not reply. if you are a college student or looking for cheap movers DO NOT TRUST THIS COMPANY!!!!!

I never recommend this company for moving
They are not honest.
They charge me $1300.00 more than contract.
They damaged my items and two items lost
Company was not responsible

The movers were great but the owner is very unprofessional and WILL charge more. My initial quote was $1100 but ended up paying $1500 MORE because of a few extra items. I even emailed asking how much they would charge because I didn’t want to go over and they STILL screwed me. You can book but beware of these things before you sign the contract:

1. They will charge you more if you have additional items then what you previously quoted. Totally understandable but I asked them specifically how do you calculate additional items, is it by volume or by item? He said by total volume and they charge $15 per additional cubic ft. I measured the total volume so I knew exactly how much extra I went. Maybe 10-20 cubic feet more. He then gives me the invoice and he charged an extra $1500!! He charged per extra item and refused to deliver unless I paid in full! They also determine the pricing so he can charge whatever he wants if you go over. I have emails of him saying it’s per total volume but he ignored it. So list everything in the initial quote! They will over charge you by a lot and their contract covers them but rips you off.

2. They give no warning to when they will arrive to pick up your stuff. I tried calling to ask for notice, she said yes we’ll give a few hours notice. They called and said we’re outside..When they arrived to my new home they say in the contract be ready to accept your items within 12 hour notice. I emailed multiple times for an estimated date of arrival with no answer. They eventually called on a Saturday and said they will be arriving in the evening, they came at midnight…with only 1 older man to unload everything, I had to help.

3. Payment was a mess, after arguing about the overcharge he says I won’t get my things until I pay in full. They ask to Etransfer first then give the password to the driver on arrival. It was AUTODEPOSIT, no password required which I thought was sketchy because they ask to send money before the driver gets there. So you just have trust that they will bring your things, you have no security of a credit card.

Overall a horrible experience even though I didn’t have much to move.

Quick service, would recommend to anyone

If I could give no stars, I will. I picked this company because of the reviews online. Please do not use this company. I communicated with 3 people during this time Yuri (the manager), Mike (not sure his role) and a lady secretary. For context, I am a Healthcare provider
My elderly mum was to travel/move from Ottawa to Saskatchewan on January 1, 2024. I started my communication with easy moving company in October. I was asked to itemize my goods, which i did to the best of my ability and sent these to the company. I received an estimate 1900 and contract from the company and was asked to pay $600 to reserve a spot, which I did. Prior to this, I kept getting emails to finalize payment. see below

"We tried to reach you again and left a message. Just a reminder that your booking is not confirmed until we have a signed contract and deposit. If you are no longer interested in our services please let us know so we don't keep attempting to reach you. Looking forward to hearing from you"

Soon after payment of the $600, I sent an email asking for a date so I could plan towards it. see below

"Please see attached contract. Can I have a calendar of potential dates given the likelihood of 10-14 business days delivery time frame. Deposit has also been sent"

I was told to send them potential dates and they would do their best to accommodate me. So I asked for a date in January. They didn't have dates for January yet so they offered me any day between beginning to mid December. Asking me to contact them closer to this time. I was okay with the mid Dec date given the 2 weeks travel time i was informed of during my interaction with them.

Fast forward to December 5, 2023, I reached out to easy moving company for a date. I get a response on that same day for me to confirm pick up for December 7, 2023. Clearly this was impossible, I then asked for a date in 3rd week of December which they obliged. Many emails later to the company and I am given Dec 23, 2023. I clear my schedule in preparation.

On Dec 22 while at work, I get an email and a call from easy moving company that they will pick up on this day between 4:00 to 6:00 pm. Not the originally planned Dec 23. I was livid! I was working the day shift and usually I don't leave the hospital before 6pm. After much back and forth, i asked the manager if I could get my deposit back should I not get home before 6pm. He immediately told me he would ask the drivers to wait for me. Anyways, I managed to run out of the hospital in time to get home for 6pm.

For context, i live with my mum in a 2 bedroom condo. She was not at home on day of pick-up. The movers pick up my mum's things- It was a one bedroom (queen sized bed set, 4 bags/travelling boxes, 3 large boxes and 2 medium, a freezer and an ironing board- this was not accounted for in my prev invoice).

On January 3, 2024, I get an updated invoice for additional $985 on top of the original 1900. In the invoice, there was a random sofa (not mine-quoted 250), the large uhaul boxes were quoted as xlarge 340, the box spring (quoted 150 and dresser mirrow 50-didn't know this was separate the ironing board and some other miscalculations totalling $985. That same day January 3, 2024, I reached out to them asking for a review as all these additions were false.

Two days laster without addressing the issue, I got an email saying that my items were gonna be delivered on January 5, 2024. I called the office to modify the invoice but was told that I needed to pay up and then the review would happen later. See below

"Thank you for your reply. The truck is 20 minutes away from the delivery location. All invoice issues could be resolved upon delivery (please see contract chapters 4.3/4.4/4.5). Please send the full amount according to the invoice/remaining amount by advance and provide password to the driver upon arrival (please see chapters 2.15/4.13). Waiting time will be counted $159.00/h (please see chapter 2.9).
In case you won't react to this letter we will put your stuff to a public storage. Storage/local delivery fees will be on your side like the full invoice payment"

To say the least, my mum in Saskatchewan was quite distraught.

Today is one week since drop off. I have emailed, called etc no response. i finally get Yuri on the phone today and explain the issue. He said I should have called him on day of delivery and rectified the invoice with the driver, But since this was not done, he would offer me $100 vs the 985 extra I was charged. I asked him how come a sofa was attached to my list of things and boxes mis itemized and who gave the office that information, he told me it was from the storage house.

On a side note, I got a call from Mike few days ago asking me to check my things as a green travel luggage which belonged to one of their customers from Calgary is missing. Hmmmm

I type all this to say, its not worth trusting this company with your move.